Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,536 reviews
Pros mentioned:
Overall performance
Cons mentioned:
Door seal, Freezer light
Rated 2 out of 5 stars
Not impressed with this refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am kind of disappointed with this refrigerator, I had to replace my 20 year old fridge just for the energy efficiency, I got my first new refrigerator and the seals were all messed up on the doors and then I got another new one (same kind.) The fridge is made much cheaper than my old one and it develops a row of ice on along the top of the top shelf in the freezer door. We clean it off about every 2 to 3 days, I don't think it's suppose to do that but I don't want to hassle with getting another new one, it's a pain having to put all your food in coolers and transferring it from the old to the new one. I guess this one will keep the food cold and or frozen, that's all I wanted.
Awesomec, We thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool® Social Media Relations
Pros mentioned:
Capacity
Cons mentioned:
Freezer light
Rated 5 out of 5 stars
Spare Refrigerator inGarage
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was purchased as a spare refrigerator that's in my garage. I just needed the basic items (no icemaker), and I am quite happy with this unit. The inside of the refrigerator is very bright, although a light in the freezer would have been nice. It has a lot more room than I anticipated.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our old refrigerator was still working but it was 36 years old! My hope that this new Whirlpool lasts as long as our first one. I like the features that it is a basic refr/freezer with no ice maker. (Less worry of it breaking or leaking water on your floor) It has lots of space. Very roomy vegetable crispers and meat keepers. A great seal to keep the cold in, and it is quiet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it was on sale, I bought this unit to provide extra refrigerator and freezer space. It is located in a utility room. It was a terrific choice. Not only was it a great value, it is spacious, doesn't waste space on an icemaker, and it has reliably maintained a constant temperature. I have had it for several months and am completely satisfied. Great choice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First one had a high pitched noise when motor running. Returned within a week while store warranty still in effect. Second one is extremely quiet. Very pleased with size of freezer and fridge size. Holds a lot of groceries. Would recommend getting store warranty for 3 years because appliances aren’t what they used to be.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator works great! we had shopped other stores but the size of this was perfect and the price was great. The Refrigerator may not have a light in the freezer, but it is not needed. I would recommend it to a friend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My fridge suddenly died with no hope of resurrection. And looking at ads & online the prices were surreal. My salesman got me hooked up with a lease/purchase deal that got me the necessary appliance at a really good price! The whole transaction I was in & out in under an hour & it was delivered 3 days later as promised & set up perfectly. I will be back to BEST BUY in future
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great deal on a basic large fridge. 20 year old fridge died we replaced it with this one that is a little bigger.it is set up for a ice maker but it is NOT included. So far it has been a great replacement.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good basic refrigerator and freezer. Our existing refrigerator died on a Thursday. We found this model at our local Best Buy on the same day. It was in stock and was delivered on Monday. While it worked fine, the unit had a horrible condenser/motor noise and Best Buy replaced with another unit of the same model promptly. It runs great without the noise. Best Buy was our third stop shopping for the refrigerator and the only place that had options in stock and available service/sales personnel in the store. Best Buy will be our FIRST stop in the future for such purchases.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only problem is with the delivery process other wise very happy delivery people were not caring slam bam guys get in and out not taking time to explain the settings had to ask how it worked these guys don't care thank you customer service from the purchase to talking to customer service refridge works great
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only reason we purchased this fridge was because it had the largest freezer. This is a secondary refrigerator for us in the basement.
So far the fridge has been fine. I did have to turn up the freezer temperature control as the normal setting wasn't cold enough (soft ice cream).
There is no light in the freezer (disappointing).
Nice LED light in the fridge. Also nice sliding drawer in the fridge.
Product quality from the warehouse is disappointing. We received two damaged refrigerators (see pictures). So we had them returned. From the time we purchased the first refrigerator to the time we received a non-damaged refrigerator (fridge #3), it was a month later. Best Buy's delivery took a week each time we received a damaged one.
One of the delivery people from Best Buy had no idea what they were doing. They hit our landscaping in our driveway. Couldn't figure out how to transport the fridge down to the basement with their straps.
John, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
Whirlpool Refridgerator
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for what we needed! Works great, perfect size.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator is nice and spacious for many items. The freezer is also spacious, big enough to store many frozen items. The refrigerator compartments can hold lots fruits and vegetables and door panels are large to hold gallons of milk and orange juice. Excellent items. I have bought 4 of these refrigerators and shipped them overseas for my family.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price was great, but lacks a few things. I miss the filtered water that I had in my previous refrigerator. I don't like the stainless steel, but did it for resale. I love the clear shelving, you can see everything in the drawers. It's easier to reach the back of the refigerator.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Spacious and functional fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Whirlpool refrigerator is well designed and has lots of room. The door layout works great and fits alot of items. Top freezer is good as well. Very quiet when it's not "filtering;" but noisy when it is.