Customer Ratings & Reviews

Ok here's the deal.. I recently purchased a whirlpool fridge from bestbuy..I had to replace my old fridge which was 16 years old. It also was a whirlpool,it was great never any issues. The problem with the new one was on the fridge part it never went below 40 degrees and it was on the max setting and that had me really concerned, now granted I'm a 2 person family so there wasn't a lot of stuff in the unit. And of course I didn't read the reviews on the unit before the purchase and yes Best Buy was going to trade it out with brand new one! But the day before then new one was going to be delivered I canceled the order cause I read the reviews on it and there were a lot of complaints on the same issue I had which was not cold enough! So I went with a different brand! And also to add I wanted the swing of the doors to be switched and when the installers did this the fridge door would not seal correctly! What a headache it became so I had them switch it back and in that process the installer stripped some screws! So I had to ( as the customer) use my tools and got the stripped screw out my self!! Remember consumers these installers are contracted people and I'm not sure if they really know what they are doing so please beware ! Now I'm not knocking bestbuy for this but it's the product they are saling to us the consumers !!! So yes I'm not happy.. yes I will agree it was a great price but the overall quality sucks!!!!

I chose this refrigerator because it was the same size as my old one and it fit just right in my kitchen cubby. Best buy delivery was on time and did a good job. So far it is running great. A little bit quieter than my old one, just a light hum when it is cooling. Nice LED light inside sits closer to the top than the old one's bulb. Gave me more room to store tall stuff on the top shelf. Good buy.

Very quiet and spacious. Have no complaints since I bought it. Great value for the price!

Very nice refrigerator very spacious and works perfectly fine .

Nice refrigerator, compact but spacious. very quiet.

I recommend this refrigerator to anybody. real works well and makes no noise and is efficient.

Simple and useful refrigerator.perfect as a second refrigerator either in the basement or garage.

It has a nice big freezer. The refrigerator has got a light in it like a light I’ve never seen it shows everything really like it to replacing a whirlpool that I’ve had for eight years that the freezer compressor went out on.

The Whirlpool Refrigerator is working great. I have a 40+ year old Whirlpool side-by-side, and it is still working as good as it did the day we bought it. Actually it saved us during the time our 11 year old (other brand) refrigerator started heating instead of cooling, and when we bought and had installed our new Whirlpool. If it is 1/2 as dependable as the old Whirlpool, we will be satisfied.

Love the new Whirlpool refrigerator! Consistent temperature in refrigerator and freezer and quiet!

Nice capacity. Delivery nightmare. Bad mood driver and dumped all 4 appliances in garage. Took several phone calls to get them to unbox the refrigerator and stove and just set them in place. Remodel was not ready for the dishwasher and microwave install, so they got very upset and were not going to do anything, but dump and run. I will never buy anything from the store that requires delivery again.

Nicest refridgerater I ever had! Quiet and electric bill decreased by $40.00! Nice and roomy inside!

This is a great Basic Refrigerator. There's more space than I thought in the Freezer which was important to me. Only negative of freezer is there's no light when you open the door. The Refrigerator has enough space but not a tall enough distance between shelves unless you really make the other 2 shelves more narrow. The refrigerator section does have a bright light when open. Occasionally it makes a noise. This is a basement (2nd) refrigerator, so it's great for what we need.

Great Lots of space. Not to noisy. Delivery guys did a good job installing. Delivered quickly

I’m glad I chose this one verses the smaller ones. Good reach in space and looks sharp. Bins good be bigger.

The updated lighting in the refrigerator is a good improvement. The Whirlpool refrigerator runs very well with enough room for all food items needed.

great refrigerator. lots of room for food. freezer does not have a light.

This fridge replaced my still working 35yr old Sears Kenmore. I wanted a no frills fridge. Less things to break down. This fridge fit the bill. Its whisper quiet. Per cubic feet its the same size as my Kenmore but the way the door shelves are designed some fridge space is lost. There are only 4 cooling choices. But overall I'm happy with this fridge.

We needed a second refrigerator and this is exactly what we needed. Lots of space and works fantastic. Excellent price point.

First of all, I had to purchase a refrigerator immediately. It was a week before Easter when my 9 year old refrigerator stopped working. I went online to find a refrigerator with a top freezer. My previous one had a bottom freezer and I did not care for it. Two things I have found that I do not appreciate are one, if you put something toward the back on the bottom shelf, it freezes. Yesterday, when I pulled the deli drawer out, the mechanism that holds the shelf snapped and it cannot hold the deli drawer. Overall, the drawers and shelves are cheaply constructed. The refrigerator is only 4 months old. If you have it for a garage/basement extra storage refrigerator, I think it would be good, but if you want to use it in your kitchen daily, I would look for something better. As I mentioned, I had not choice due to the pandemic and had to order online without seeing the product in person.