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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,511 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I love Best Buy because they make everything very easy. The process was super fast, excellent service. This machine is amazing, cooling is perfect, space is perfect, excellent refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity and quiet unit. Well built, good height and cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    happy wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves this refrigerator,it is big enough for everything we need,and looks good in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better 2nd time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one due to very loud while running & doors squeaking. Never cooled well either. Replacement much better, quieter, cool’s efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good basic fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge seems well designed and roomy. It cooled quickly too. I got it without frills in hopes that it would be as durable as my old Whirlpool, which lasted 25 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BEST BUY SERVICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge suddenly died with no hope of resurrection. And looking at ads & online the prices were surreal. My salesman got me hooked up with a lease/purchase deal that got me the necessary appliance at a really good price! The whole transaction I was in & out in under an hour & it was delivered 3 days later as promised & set up perfectly. I will be back to BEST BUY in future

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Perfect match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our refrigerator due to compressor failure. Needed to match the appliances in our kitchen with the color bisque. Matched perfectly. Only two refrigerators to choose from. Same size as previous refrigerator. The new one has LED lighting, glass shelves, abundance of storage in door. Over sized veggie drawer and one a little smaller fits the produce easily. Quiet when running. So far we are pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge at my house, we decided to buy one for my mothers house it came with a scratch across the front, It was also very loud so we replaced it with a new one and the new one was not as loud but also had a dent, very nice fridge besides the den in the side.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade for us, that was able to fit in our height restricted space. Lots of shelf space inside the main body and the door. It is no more loud or quiet than our old fridge but does have a quiet hum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away! Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to express my absolute dismay and frustration with Whirlpool appliances, especially their refrigerators. Since purchasing a Whirlpool refrigerator in December 2018, my wife and I have been plagued with an endless series of problems, culminating in a shocking incident that nearly poisoned us. From the outset, our Whirlpool refrigerator seemed to have a mind of its own. It began with small issues like inconsistent temperature control and an obnoxious buzzing sound. We brushed these off initially, thinking they were just minor quirks that could be resolved. Oh, how wrong we were. Recently, our refrigerator suddenly stopped working altogether, leaving us in a state of panic. The food inside turned bad, emitting a putrid odor that filled our kitchen. To our horror, we discovered that some of the food had become contaminated, posing a serious health risk to both my wife and me. The sheer negligence displayed by Whirlpool in creating a product that endangers the health of its users is simply unforgivable. Hoping to find a swift resolution, we promptly contacted Whirlpool's customer service. However, their response was nothing short of abysmal. Despite detailing the urgency and severity of the situation, they displayed a shocking lack of concern. The representative we spoke to seemed disinterested, offering nothing more than vague apologies and empty promises of "looking into the matter." Their lack of urgency and unwillingness to take immediate action left us feeling utterly helpless. To make matters worse, after waiting for what felt like an eternity, it became apparent that Whirlpool was not going to rectify the situation. It became painfully clear that we had no choice but to discard the refrigerator entirely, rendering it nothing more than a costly, oversized paperweight. The financial burden of replacing such a critical appliance is a burden that we should not have had to bear. This nightmarish experience has left a sour taste in my mouth, and I can confidently say that I will never purchase another Whirlpool appliance again. The poor quality, abysmal customer service, and utter disregard for our well-being have shattered any remaining faith I had in this brand. Whirlpool, once a reputable name in the industry, has now become synonymous with disappointment and regret. In conclusion, if you value your money, your time, and your health, I implore you to stay far away from Whirlpool appliances, particularly their refrigerators. Save yourself the anguish, frustration, and potential health risks that my wife and I have endured. Trust me when I say that there are countless other brands out there that offer superior products and customer service, ones that won't leave you with a toxic mess and an empty wallet.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, RafaelN. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working like a champ

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like a champ was happy to buy from the open box as it saved me money in refrigerator is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Whirlpool basic model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size in a standard top freezer model. Fresh section features full length glass shelves. Meat drawer seems to run warmer as deli life is a bit shorter than expected, A cold exists zone near the back wall where ice lightly forms on the food. Overall a temp check shows perfect 0 degrees in the freezer and 40 degrees in the refrigerator. Running is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good Value; Very Basic Model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very basic and no frills Top-Freezer Refrigerator unit. It does the job when you are looking for an applicance without any frills. No water, no ice--just function. The unit has plenty of space inside, and the freezer has one wire shelf in it. The wire shelf is a bit flimsy, so be sure not to load it with too much weight. The unit has temperature controls for the freezer and the refrigerator. Although the unit is a little bit noisier than some of the more expensive models, the noise level is not bothersome. Overall, the unit functions well and meets the needs of a homeowner on a tight budget looking for a basic and inexpensive appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking refrigerator and it has has plenty of room on the inside. It fit perfectly in the space that was intended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace my old one in the garage, so far so good. It’s the perfect size and had enough room for everything I need it for. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Good Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old fridge that sounded like a freight train on the loose. This was a very nice choice. Looks great and runs super quite. Getting it leveled was a small task, but nothing to break the deal. The service from sale to delivery was Fantastic. They took the old beast away and set the our new one. We were very happy with the service. Sure, there are more fancy models and all. But this is a Great Fridge and it does not break the bank !!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MOD# WRT519SZDW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this nice 30" Fridge for an older rental property. It fits just fine, not too wide or too tall. Has All glass shelves (freezer too), LED lighting, handy sliding deli meat bin, gallon door storage, veggie crisper drawers (2) and comes with a hidden hinge. The finish is a nice updated "smooth" white, beautiful. The tenant absolutely LOVES it!!! Wish we'd bought it much sooner. Oh, it does have the Largest Cubit Ft Freezer in its 30" wide category, a major selling point!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool fridge/freezer as a spare for over flow items that don’t fit in the kitchen unit Good choice It’s quiet and shelving space is good and holds a lot food that just doesn’t fit for one reason or another. Happy to have this as a backup, too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 4 out of 5 stars

    Good for Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Size is right for small kitchen. Freezer portion is good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator but there are a few things I realized later about it. First, the freezer doesn't have a light. That's probably not a big deal to anyone, but i was used to having one. Second, it's a little louder than my old one, but I've gotten used to it. That's not really a big deal. It's still pretty quiet, but I'm just comparing it to my old one. Lastly, the lighting in the refrigerator part isn't as bright as i was used to. it's LED so that's probably why. Again, not a big deal. I would recommend this refrigerator if you're looking for this type. It's got plenty of space and works well.

    I would recommend this to a friend