Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 8982107
Customer reviews
Rating 4.4 out of 5 stars with 3511 reviews
(3,511 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge not bulky dosent take much space it is just what i was looking for.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very spacious as well as the freezer. We love it
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Love my new refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Great capacity. Didn’t realize no light in freezer, but don’t need it! Very nice delivery and installation folks.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
24 years old and still working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original whirlpool refrigerator is in the garage and still working after 24 years. I just wanted to get a newer one for our remodel kitchen.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my my house when I moved in. I was looking for just a basic refrigerator not really looking for a lot of features. To my surprise when the geek squad can and installed the refrigerator it didn’t take long to get cool and the freezer part freezes ice, food and other foods fast. Especially can pops lol
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Love our new fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge. It’s works great keeping everything cold and wider than we expected.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge. Perfect size for one or two people.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liking it so far. This fridge replaced a 2 year old fridge that needed $320 to fix. First two attempts to fix it failed.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great for our space and hasn't given us any trouble. Happy with our purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy customers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new top freezer has so much more room then my old side by side especially for large items like frozen pizzas even the bottom fridge has so much more space we are very happy with it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
really nice fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price point it is really nice and excellent fridge. Some people complain it has some noise produced, but what’s that matter if you put in the kitchen rather in your bedroom? Has larger capacity so really like it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with the freezer part, the glass shelf looks like it will fall in, can not utilize the door shelving to much…not alot of items can fit there..needs to be wider AND you can not fit a tall item in like frozen soup containers OR ice cream containers…it will not shut, where s the light ?
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy project. Rep. Was very polite and professional
No, I would not recommend this to a friendRated 3 out of 5 stars
Great garage unit if u dont want any accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Conidering what the ori intention of this frog was for. I coukd have given it a 4 star. But our lives changed and our inhouse refrig broke . So here we are downgrading to this unit. It has a waterline but no kit to buy to connect. I wouod have to buy ice maker for 129.00 but ill go old school for now. Took forever to cool down to put anything in it. I lost all my food waiting.
No, I would not recommend this to a friendRated 3 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making too much noise, vibrating or sounds from fan?
No, I would not recommend this to a friendRated 5 out of 5 stars
Fresh Food Bonanza!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nutritional life has taken a fantastic turn with the installation of this Whirlpool Refrigerator. All appliances should be this perfect!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Crack in shelf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived with a big crack in the shelf. Other than that it works great.
I would recommend this to a friend - Pros mentioned:Space
Rated 1 out of 5 stars
Ice Machine Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works just fine and is pretty roomy. The issue is with the poor installation on the ice maker. It is unusable. It leaks all over. The ice tray fills with water and freezes what cubes are made into an ice block. It also creates mini glaciers in the back of the freezer. Product is fine. The installation I paid for is improperly done. I contacted Best Buy, spoke with a representative who was supposed to come out and hasn't, I also had damage done to the entry way to the kitchen.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase. It is smaller than I expected as I did not measure my older one prior to this purchase. This has worked great for me so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
No working well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had problems with the refrigerator. I had been lost lots of food due some defects that already was reported and fixed once Even though still not working properly as it was before. I am not happy with it
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Low quality equipment of Whilrlpool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and the finish of the refrigerator is poor. Whirlpool is losing control of the quality of its products. Engine works with a loud noise, missing screw, noise to open and close the door.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rafaelfraga. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.

















