The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,393 reviews
Rated 5 out of 5 stars
Whirlpool fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge fits in the small space that I have but also offers water and ice. It is perfect for our family of four.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator, but disappointed with the big dent in the front door. Called customer service and he basically told me it was out of his hands because I picked the refrigerator up from the store instead of getting it delivered.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Jst what I wanted
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome Refrigerator jst what I wanted works excellent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is the right size for a small family. The space in both the refrigerator and
freezer is well designed for maximum capacity.
The ice maker is great for easy access without
the need to open the door, thus saving energy. J
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm calm now, but I was incensed about the overall Best Buy experience. The refrigerator was delivered damaged with an ugly dent on the door (ref-side) at eye-level. The delivery guys unwrapped the refrigerator in front of me where it was revealed to all of us that the refrigerator was damaged. The delivery guys took photos and wrote up a report. I opted to accept the delivery of the damaged refrigerator because I needed one immediately for my family and figured Best Buy would correct the damage. After the refrigerator was plugged in, it would only blow out hot air. We made contact with Best Buy and requested for the refrigerator to be returned for a full refund.
As for the quality of the damaged refrigerator, I took notice of how the fan would stop blowing every time the doors were open and resume loudly when closed, a feature I never experienced with any other refrigerator and one that I do not like as it seems it would shorten the life. Also, I did not like the thin plastic used for the interior and bins, topped-off with an ugly dent and remaining hot was a total turn off. We decided to take another route with our refrigeration needs. I would not recommend this particular refrigerator.
Hey JoeInVegas, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 2 out of 5 stars
Only giving 2 stars because it’s pretty
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got this today, drawer run so bad you can’t freely slide them open and closed. No manual came with the fridge, the doors aren’t aligned the fridge door sits higher than the freeze and the handles aren’t level either.
Hey KatMac, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Great fridge for tight space!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second fridge. Everything was easy to install and get working.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hadn’t seen until it was delivered. It’s a beautiful refrigerator and will be easier to see what’s inside both refrigerator and freezer.
I need to downsize a bit as it’s smaller than one before. The only thing I would have liked different was the shelves to be adjustable instead of fixed. I really do love this!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is great, however, it has a known issue of being off balance. Had the Best Buy tech team come out twice to level it and couldn't. It still looks ridiculously crooked in the refrigerator nook.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator itself is terrific, if a bit noisy. It’s Best Buy’s service that really earns the single star. They have damaged not one but TWO refrigerators. For the second replacement, they offered a $150 BB gift card. Seriously.
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Ice, Ice Baby
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Once we got it all set up, hot the humidifier drawer replaced, and water line replaced we are very pleased with our refrigerator.
Thank you for sharing your insights with us, RobertoO. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Hard to level
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very difficult to level this fridge. First Best Buy team said it couldn't be done. Had to schedule a second team a week later and they spent an hour trying to get it level. It was okay when they left but two weeks later the fridge started to look crooked again. Also one of the doors squeaks. Other than that, the fridge is fine.
Thank you for sharing your insights with us, StephanieV. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.