Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Customer reviews
Rating 4.1 out of 5 stars with 2443 reviews
(2,443 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
to a friend
Rated 4 out of 5 stars
Love the Black Stainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would review this refrigerator at 4.5 only because the shelving is not adjustable. It has a louder humming that my old one. Im adjusting to that. It's not overwhelming It is very attractive! I would purchase again. Great price.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Little Fridge For a Tight Spot and Budget
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing keeps cold and looks great since we have upgraded kitchen appliances from white to stainless. This looks nice and works as it should. It’s our second Whirlpool.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
This Refrigerator Fulfils a Need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like the new refrigerator. I especially like the ice maker and the size of the ice. Unfortunately the door for the water filter at the very bottom of the fridge won't open and am waiting for a Whirlpool service rep to come and repair it. I don't think a new appliance should have to be repaired at all. Another thing I don't like is that the shelves in the refrigerator are not adjustable. That's a biggie for me. I cannot rave about this appliance but it fills a need and was within my price range.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking, fits perfectly in to the space, quiet.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
My new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good size. It's slightly smaller than my previous fridge. I wish the freezer was a bit bigger
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 4 out of 5 stars
Good for small spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got lucky as the refrigerator we ordered didn’t fit in the space, and we needed one that day. They had this refrigerator in stock and came back to deliver it the same day. It works because we have a chest freezer, but if not, the freezer space is much to small for a family of four. Overall I like the space and setup of the refrigerator section, and it works for the space we are in. Pretty good with smudge proof. I’ve only had to spot clean twice in the past month, but I do have three boys in the house. Would purchase again.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had little over a year and still working great. No problems so far. It a nice size for one person or couple.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Had to purchase dimensions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice: however, the icemaker takes up too much freezer storage as opposed to my previous one of the same dimensions.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Why Not Send Me a New Ice Bin?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the refrigerator is excellent. However, the ice bin is defective. Following the instructions on how to remove the ice bin which is "lift up the front of the storage bin and pull it out," but it would not come out. I tried multiple times. After playing around with it, I managed to get the ice bin out of the freezer. I had to lift the front with one hand and use the other hand to push up the rear of the ice bin and wiggled the bin up and down and from side to side to remove the empty ice bin. I tried to remove the ice bin when it was full of ice by using my method. I could not remove it. I called Whirlpool customer service. The agent told me a service agent would have to come to my home and assess the problem. If it was not considered a warranty issue, then I would be charged over a hundred dollars for the service call. I told the agent that the ice bin appeared to have additional plastic on the left side where it slides on the left mount in the freezer. The right side of the bin did not have this additional plastic. Again, the refrigerator is excellent. However, Whirlpool could make it easy on itself and me by sending a new ice bin. The technician is scheduled to come on May 18th. I wait to see how this is handled.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Whirpool sideXside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for the same model / size that was 15 years old, Hopefully I'll get the same good service from the new one. The freezer shelves are better allocated but the refrigerator shelves are not as user friendly as I can not get a whole water melon in without removing 1 shelf. The price was just a few dollars more than what I paid for my old one 15 years ago.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
So pleased with my purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! The refrigerator side is perfect! I kove all of the space and the glass shelves. It is roomy and there is plenty of for my food.I can now see everything and keep it organized. We love the ice maker and the fact that we can have cubed or crushed ice. Since we can now get filtered water from the fridge, I don't have to buy bottled water anymore which will save me money! My only negative is how small the freezer size is. I wish it was bigger. It works in my kitchen space and looks great!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Throes of the Icemaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you, like me, are (or were) looking to fit a side-by-side refrigerator and freezer with an ice dispenser into a small space, I would strongly encourage you to keep looking, rather than purchase this product. If you hook up this refrigerator without a water line, you will actually have an OK time with it. Just don't expect to fit any frozen pizzas flat in the freezer; they won't fit. The capacity for both the refrigerator and the freezer is small, and you probably know that already if you're looking at this. It does maintain temperature very well, though, which is a point to be commended. The problems with this product are entirely related to the ice making and ice dispensing, so if that's not relevant to you, by all means disregard it. The ice maker has known manufacturing flaws which have not been addressed by updating the design, instead requiring a call to a service tech. When the ice maker draws in water, some of it trickles backwards toward the evaporator fan and it begins to build an ice dam which will eventually need to be removed, as it causes the evaporator fan to run against it, damaging it and making loud noises. A tech will likely just caulk around it for you to make it less likely for water to trickle back towards the fan. The actual ice dispenser is barely functional or dependable. Every time I use it to dispense whole ice cubes, they get stuck in the chute and I have to manually push the flap to unclog the chute. This problem is further exacerbated by the fact that the ice crusher partially runs even while it's disabled, causing it to spit out partially crushed chunks along with your whole ice, and unless you're using something very wide to catch the ice, it will end up all over the floor. When I had the tech out to look at the evaporator fan, I brought up this issue as well, and I was advised that it's just a fault of the design; they all do it and even his similar refrigerator does the same. This is an expensive product and I would honestly expect more out of it for the price, but I cannot in good conscience recommend it. Find something else that fits your space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Whirlpool Side-by-Side again...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a previous version of this refrigerator. It worked well after a few hiccups. The house I moved to had a GE fridge which was driving me crazy with the amount of noise it was making and I bought this one. They have improved the ice maker dispenser (used to shoot ice all over the floor). They both had great lighting and once they settle in, keep their temperature solidly. Door space is good. I would say the only negative is the lack of adjustable shelves. Max height is 10" and I have several containers which are slightly over 10". I had to remove one of the shelves so they could fit but also lost storage space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall a good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the in-door dispenser that dispenses both water and ice; they have separate spouts and when dispensing ice, there is enough room on the tray to actually set a cup on to catch the ice (the spout/chute that the ice comes out of is at the back of the dispenser area). (On the only other stainless refrigerator this size that I found, the dispenser inset is too shallow to set a cup on.) The top shelf should be 1/2" to as much as 1" lower to fit a milk jug or wine bottle with a bit of space above it. The 30" size fits nicely in a small kitchen. The handles are attractive and sturdy. The freezer is a bit narrow but it has a decent amount of space for the size. Shelves are pretty easy to clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy first 3or4 days,pretty quiet now,freezer a little small,fridge is fine
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool SXS Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is aesthetically pleasing to look at. Excellent lighting in both fridge and freezer compartments. Quiet operation. Water dispenser worked well, but ice first contained bits of styrofoam. Overall, happy with purchase.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool 21.4 Cu. Ft. Side-by-Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. We have a small space and it fits perfectly. We wanted ice and water on the door, and it works great. The freezer is very small, but because of our space issue, we compromised the freezer space for the ice and water. I would recommend this product.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Large fridge side, but tiny freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator and I love the interior of the fridge side. However, the freezer side is extremely small! If you are a healthy eater and have mostly fresh food, this is the fridge for you. If you have the need to store anything frozen, you will need to be very picky as there just is not enough room. None of the shelves allow you to put a frozen pizza in the box, you have to remove it from the box because the shelves are not adjustable.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Fridge for size and price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a refrigerator that fit a specific space in an older home. This specific one fit the bill. The previous fridge was a little larger in cubic feet and had adjustable shelves where the shelves are not adjustable in this one. Overall, everything fits though so it is not a big deal. There is 1 less shelve in the freezer but again, overall, everything fits fine. I am very happy with this Whirlpool. The finger resistant stainless steel is wonderful. I love it. The indoor ice maker and water works so much better than the Maytag I had before. This is a good buy. BestBuy did a great job of at the door delivery too during this pandemic.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Best choice I had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Limited space between shelves which are fixed. Was limited in choice by height restrictions. Water & ice dispensers work well. Filter takes up too much room!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend















