Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer capacity
Terrible!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!!! First one delivered and set up and ice machine didn’t work! Returned and replaced it, they set it up and door didn’t make a tight seal! They replaced it! Now not even a year old and ice machine making ice but won’t dispense it! Water leaks every fill and runs down fridge (stained)
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
New refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the adjustable shelves on the door but wish regular shelves were adjustable.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is absolutely great! I love how well it runs. Best buy not only installed it, but removed the old one for me as well. It came with a bonus gift card. Absolutely thrilled with my purchase.
I would recommend this to a friend Need foot stopers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this refrigerator in March 2025 and fits just right in the space for it. The only problem is that it rolls when opening either door. Raised the front to the max but still rolls. There are NO foot stops to stop it from rolling. I am using a small carpet to keep it from rolling when a door is opened. The next problem is the ice and water dispenser. They should be side by side, not one over the other. When you try to get ice it keeps tripping the water dispenser. If you ask me I would not recommend this refrigerator for the above problems.
No, I would not recommend this to a friend- Pros mentioned:Design
Perfect Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! As empty nesters, we downsized to the smaller fridge, which takes some time to get used to, but the overall design and capacity are perfect! The fridge is lovely in our space, which my wife loves, and I am a huge fan of the external ice and water dispenser rocks.
I would recommend this to a friend - Pros mentioned:Overall performance
Enjoying the new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, efficient cooling and nice to look at. Had it for about a month, and things are running smoothly.
I would recommend this to a friend - Cons mentioned:Door alignment
New fridge replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refridgerator so far. Replaced an extremely old 20+ year old refrigerator. It seems pretty roomy for the for size. Only gripe is like with most is the uneven doors.
I would recommend this to a friend Whirlpool refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator runs very quietly and is perfect. Thanks to the staff at Best Buy.
I would recommend this to a friend- Cons mentioned:Door alignment, Noise level
Poor satidavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for this purchase and I had a terrible delivery expensive including them not removing all protective skin. The fridge makes loud motor noises. My fridge is NOT level and wobbles. The doors are also not aligned properly; one door is higher than the other. Drawers do not move easily and tend to get bound up.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey KCJones, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Cons mentioned:Freezer capacity
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my old fridge stopped making ice, except a large mass in the bottom. This one started ice within a couple of hours, and they’re real cubes. There’s a little less room in the freezer, but I’ll take the trade. Plenty of space on the refrigerator side. I’m very pleased with it.
I would recommend this to a friend 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator and very good quality 5 stars
I would recommend this to a friend- Cons mentioned:Freezer capacity
El Superbeasto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, It has good shelf space in the fridge part but it is slightly lacking in space on the freezer side. This doesn’t bother us because we have a separate chest freezer.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Quality At the Right Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to program and and beautiful appearance inside and outside.
I would recommend this to a friend - Cons mentioned:Freezer capacity
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer little small. But great so far, 3rd party install sucks. They damaged the back side bring it in. Front wheels do adjust for leveling.
I would recommend this to a friend - Pros mentioned:Design
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately i have a wall on the left side of the refrigerator so it’s very difficult to access the freezer but overall it worked wonderfully. The ice and water dispenser works great! I’m glad that I can open the fridge and get water at the same time. It stores a lot of food. Overall good design. Wish they make one without handles sticking out
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice refrigerator I love it it was the right fit I needed to fit my and my family needs especially with little one last the handprint resistant is especially what I needed thank you Best Buy for helping me choose this refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, it works very well, especially the ice dispenser, and it fits well in the space.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super satisfied with my new refrigerator it fits perfectly in the space and works like a dream hopefully this one will last longer than the previous one.
I would recommend this to a friend Great Delivery/Set-up our Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had excellent team remove and load our new refrigerator. They called half hour before and were right on time. They were polite and professional handling the refrigerator and applying the water for ice maker. We were impressed with their service and have had terrible service with others to do work for us.They renewed our view of this generation.
I would recommend this to a friend- Pros mentioned:Overall performance
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on getting this fridge but love it and so happy I purchased it. I was limited to the width and wanted a side by side. It's been a month and so far everything is perfect. Highly recommended
I would recommend this to a friend
