Customer Ratings & Reviews

I love the look and function of this product. The fridge has tons of space and for my tall husband he appreciates not having to duck or compromise space with a side by side. All that said, I have two small FYIs about this appliance: 1) The fruit and vegetable drawers each have a knob to adjust the humidity in the drawers. They are thin plastic pieces that stick out and are consistently getting stuck on the drawer unless you are very careful when you push it in. I'm unsure as to why you wouldn't just have a wheel instead since I can only assume this will break off in short order. A minor issue but a true design flaw for normal use. (Pic attached) 2) I wish the freezer drawer clicked or had an indicator light if it wasn't fully closed. Within the first week ours was left just the tiniest bit open over night and everything started to defrost. I feel like there should have been something in the design to help it close fully, consistently. We are more conscious of it now so we don't make that same mistake again and have had no problems since.

This refrigerator is amazing, or I'm assuming it is. We originally ordered this fridge because it met the measurements our apartment complex gave us. Now, granted, I should've measured myself before just going on what they said the measurement was. The delivery men come, and tell us we are an inch off. 1 inch. So, we freak out and went to bestbuy and were able to get the brother to this Fridge (which was cheaper because it was on clearance and a bunch of other boring things...) The fridge we do have is the exact same as this, but black and a little smaller and it is fantastic! The freezer capacity is better than I believed it would be. Granted you can't put big pizza boxes in it, but that is fine. Just take it out of the box and if you must, cut out the heating directions and put it with the pizza or whatever it is that wouldn't fit. I can't speak for the ice maker, because our complex is older and does not have the hook-up for water. (Side-note: you must but the water line for Best Buy to deliver, install and take away the old one. If you are like me and don't have a water hook-up, you can always return the water line after it gets delivered. The Best Buy person told me that, and that is what I did.) The fridge is amazing. Being able to fit the milk jug on the door is fantastic. One of the main thing we wanted in a new fridge (apart from bottom freezer) were the solid shelves that have the lip surrounding the edge, "spill-proof", and this fridge has it, and it really does work. We had wire racks before, and not only would there be a pool of mess on the bottom shelve, the food in the fridge that was directly below what spilled, would also the a mess from the dripping. Such a nasty thing that has been solved now. The temperature controls are digital, but not by degree. They are digital numbers 1-7 with 7 being the coldest and LED lights inside which makes it so bright inside! BEWARE: You might be blinded when you go to the fridge for a 2 am drink because the lights are very bright. Also, in case you were wondering, the black version we have is a smooth finish on the front, no bumps. Although for full disclosure, the sides do have the bumpy texture. All in all: I believe we would have loved this fridge since we love the younger and smaller brother version. FYI: The fridge totally matches our new stove. Even though they were bought at different times. Bought the Silver Fridge and the stove at the same time, fridge was too big and we went and found the smaller fridge. Which matches the stove better in my opinion.

Prior to this we had an LG bottom freezer, stainless fridge that was loaded with features. Unfortunately, the LG failed twice in 8 years. My wife wanted a similar model an we came across this Whirlpool model. On-line reviews are very good for it so we gave it a shot. It was not available for viewing at our Best Buy, so this was a sight-unseen purchase. First the good - it's very efficient and relatively quiet. It works like it should and has more capacity than the LG we had. In fact, it's quite a bit larger internally than the LG despite similar exterior dimensions. The stainless finish is OK, but less fingerprint-resistant than some I've seen. Now the not-so-good - the ice maker only has the arm shutoff - the LG had a switch in addition that was a nice touch. The ice maker has no size adjustment so the cubes are what they are - you could make the LG cubes smaller or larger. The shelves and drawers are functional, but don't have the quality feel the LG's did. When you open the door and recluse it, the temperature of course inside drops again. The seal on the door is so good that my wife cannot physically open the door again until the inside temp stabilizes again due to the vacuum drawn on the door. All in all, this is a good fridge. At the price it should have a few more features and the feel of the drawer slides and shelves should be better. Ultimately I can live with that as long as it lasts. Now the really bad - the installers came and set up the fridge for us. Now you might say setup is setup. But here are my complaints; 1) they used a cordless drill to remove the door handle and hinges (needed to swap opening from left to right). Doing so really torques the screws and as a result distorted the sheet metal on the door where the fasteners were. They also broke off the plastic cover or vanity screws that cover the empty screw holes on the side without the handle. Installers should NEVER use power tools on things like exterior appliance hardware. I was out of the room at the time or would have stopped them. So I had to buy more at $20 for two tiny plastic screws. 2) they did not properly level the fridge, so the door would not close when released. So, pretty good fridge, poor installation and setup.

The fridge is amazing for what I need. It’s spacious and I like the fact that I can adjust the shelves for what I want. As well as the many options for the shelves on the door. The ice maker is an added benefit as we tend to go through a lot of ice in our house.

The freezer on this unit went out after 11 months and 2 weeks. Thats important to know because i also have a best buy 2-year protection plan on this item. But apparantly, that 2 year protection plan / total tech membership IS A SCAM. Best Buy refuses to service this themselves since this issue occurred within the first year. So even though I "have" a 2 year protection plan... its really only a 1 year protection plan because they are forcing me to go thru Whirlpool directly to get this repaired. Why would I be sold a 2-year protection plan thru Best Buy if they will actually only sprovide service for one of those years?!

Very happy with it. We had the same on in a different color before this one. We changed to the Stainless steel. I like the sides on the outside of the fridge. They are textured and do not show fingerprints. Love it! Our old one had the door for a freezer. This one has the slide out basket. Getting used it it. Ice maker works great!

After a tireless search for a bottom freezer refrigerator, we decided on this Whirlpool 21.9 cu. ft. So happy with our purchase! I have owned a bottom freezer refrigerator for 30 years, both french door & traditional. This one is replacing a french door bottom freezer refrigerator which I never liked. I am sure there are different kitchen situations that might benefit from french doors but for everyone else you will quickly realize 2 doors makes it a 2 handed job 99% of the time. Rarely do you ever not open both doors. One door equals one hand opening which is great when putting things into the fridge, Love it! This one is so spacious! While searching we got really caught up in some of the features of other refrigerators that cost double the price. Very happy with our purchase and glad that I didn't have to spend $3000-$4000 for it!

It’s very spacious compared to the fridge we had. Lighting is excellent. The ice make makes lots of ice. There is a compartment for literally every thing ranging from fruits and veggies, eggs, y’all and short bottles etc.

I’ve owned this fridge for almost 2 months and am pleased with my decision. The fridge part has lots of room. I do like the freezer storage drawers. It is a little small but I do prefer the larger fridge space. It’s very quiet and has good rubber seals. It’s very hard to open the doors once you’ve opened them. I’ve learned to be more mindful of that.

I love the black stainless steel and the LED lighting! The sales person did not ask about the door positioning and it didn’t occur to me to mention I needed the door reversed. I was surprised to learn at delivery that there would be an extra charge for that, And they couldn’t do it since it was not pre-paid. So instead had a friend do it a couple days later. Nice adjustable compartments in the door, love the bottom freezer.

We purchased this refrigerator to replace our old Whirlpool and we love it. We are not into the fancy refrigerators and I specifically wanted the bottom freezer, with the single door top fridge in black (I did not want the stainless steel black). Whirlpool was one of the few that sold this style fridge in all black. Also, this fridge has the same shelving configuration as our old one, which was a huge plus!

The 35 year old GE was finally expiring and this sweet American-made Whirlpool unit was at a great sale price & I used the $130 in Reward points to pay for the 3 year extended warranty!

we bought this open boxed for $600 off normal price, because someone didn’t like a few minor scratches. as long as it works i don’t really care. but it didn’t come fully stocked. i am very sad. there’s nothing to eat in it.

After my French door refrigerator died, I decided I wanted a freezer on bottom 2 door. The freezer holds a lot and even full size pizzas! The top is very roomy and so well lit. I absolutely love my Whirlpool refrigerator.

Well designed and high quality refregirator. Energy efficient. Start working a bit noisy at the beginning then slowly goes quieter. Don't pay thousands for some other model that does the job.

Good size, plenty of space. Super easy to organize the freezer.

Great, and the price is too. We got two of them and set them up as one large refrigerator.

Best value in a sleek fridge! Wanted a bottom freezer and no junk built into the door! This fridge is perfect and works great. Best story- had a storm knock the power out the week after we got it. Our ice cubes in our unopened freezer were still solid after 17 hrs!!! That is a quality freezer!

I have waited to review this Whirlpool refrigerator for a few months. We love it - lots of room, quiet and so much easier to access. Love the fridge on the top and the freezer on the bottom. We are in the fridge part much more than the freezer so you are not bending down all the time. We chose the black color and it has the dull shine (not like the shiny plastic look). Very happy.

A little early to rate this. Ask me 6 months from now. A year even. But so far we're happy with the product. Great size. Versatile shelving. Like how the shelves are completely changeable. Our previous fridge had the same capability, but less movable shelves. The noises this makes takes a little getting use to. Hopefully these noises are normal. Everything is cold or frozen as they should be. Nice looking fridge. Not the color we wanted, but because of the lack of product available (because of covid-19) and not wishing to wait months for the color/finish we wanted, we picked the stainless steel.