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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, easy accessibility, and ample storage space of the 21.9 Cu. Ft. Bottom-Freezer Refrigerator. Many users particularly appreciate the convenience of the bottom freezer and the overall design of the refrigerator. While there are no significant negative aspects mentioned by customers, some have expressed that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,197 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has loads of room and I absolutely love the freezer being at the bottom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice appearance, easy access to my food

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek appearance, easy to see everything in frig when you open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The wide space is fantastic. Adjustable shelves. The shelves on the door are very spacious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very quiet - lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love our new fridge. Don't get all the smells from fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality US Made refrigerator for a reasonable price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for GeekSquad installation, they delivered and installed it and now the refrigerator is running but does not cool. I went through troubleshooting and still no refrigeration. I don't know if this is a problem with the installation or with the product. We paid for support and after spending over an hour on the phone I'm told to call back in 2 hours because the bestbuy system "doesn't work" either. What a waste of time!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nat415, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great quality at an affordable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews I went to the store and purchased my items- 3 appliances for a package deal. I'm thankful for the customer service, delivery, and installation! Everything is working wonderfully!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as I expected and looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer a freezer door rather than the drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I would buy again. Wish it had a water dispenser inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bottom freezer perfect size plenty of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s our upgrade and I’m super happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just the right amount of refrigerator and freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated service and after service attention from Best Buy staff

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 2 out of 5 stars

    Don’t buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not roomy. The door get stuck and is hard to open

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Maryissad, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Pretty good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this black refrigerator. All with ice maker. You can't go wrong with Whirlpool, my last fridge lasted over 20 years and it still worked but i just wanted a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Did not meet our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator did not meet our needs and had problems. We exchanged for an LG refrigerator which so far meets our needs.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Phil, we’re sorry that we have lost favor with you. If there is ever an opportunity for Whirlpool to regain your loyalty, please do not hesitate to let us know. We wish you success with your new appliance purchase. WhirlpoolBrand

  • Rated 5 out of 5 stars

    It works great better then my old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it because it's a efficient appliance.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    hard to clean surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems keeping finger prints off the door. Nor happy with the wire drawers in the bottom freezer drawer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We recommend using affresh cleaner. Please look at the link below for the different products of affresh. We will document your concerns in the appropriate manner.
      https://www.affresh.com/kitchen-appliance-cleaners/ WhirlpoolBrand

  • Rated 5 out of 5 stars

    Customer was happy with fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge worked out perfect. Bottom drawer worked great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Holes in the doors!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors have holes/gaps in the sheetmetal curves, terrible cheap design

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is too small and has not bottom tray to catch the frost or ice and the baskets are a bit flimsy

    I would recommend this to a friend