Customer Ratings & Reviews

Paid for installation and had to pay extra because the installers didn’t want to install unless they replace a part for $150.00

We have had this dishwasher a year and a half and it has NOT worked more than it has worked. We have had to call service, paying $50 deductible each time, unless the call is close enough to the last service call where they then determine it’s the same issue. In otherwords, 8 calls with 3 showing that’s it’s been called on. Makes no sense to me and what also makes no sense is the parts they keep ordering have cost double or more what a new dishwasher would cost. Don’t forget during the months of a non working dishwasher we are doing dishes by hand. Hopefully it’s a one time thing with just our dishwasher and no one else is having these issue. Two good thing is that when it works it is quiet and they can get parts for it which is more than you can say for insignia.

We purchased a dishwasher from Best Buy. But the person who came to deliver and install the dishwasher said the dishwasher wouldn’t fit there because the dishwasher height has to be less than the counter top height, they cannot adjust heights. But, the sales person in Best Buy gave us the incorrect information that the height could be adjusted. We wouldn’t purchase it if he didn’t say that. The dishwasher was returned and the order was cancelled. But in next several days, we did not get any refunds. When we contacted them, they agreed to give the full refund. But they didn’t refund the full amount. They didn’t refund the delivery fee. We called many times. At last, they gave us a case id # and said we would receive the refund. When we didn’t receive the refund in next few days, we went to the Rockville best buy store on Monday 2/3/25 from where we purchased it with our receipt. We talked to a lady and she couldn’t resolve it, so a Best Buy person with long hair came. He was very rude and unprofessional. He said they cannot refund it in store level. The customer has to contact the corporate office to get the refund. We couldn’t understand why we have to do that because when we purchased it, the store could process the whole amount from our credit card, but now they couldn’t refund it. That rude man didn’t want to help us at all. So, we were not happy at all. If he handled it differently, then this situation would not come. We did not harm anybody or anything in the store and didn’t use any bad or threatening language, we only showed our displeasure but the man got offended and he called the police and the police asked us to leave the store because the man wanted that. This is completely unacceptable behavior to us. We are Best Buy customers for over 20 years. This is very disrespectful behavior with such loyal customers. We wanted to purchase another dishwasher with over $1,000.00 from Best Buy. But after this experience, we won’t purchase it from Best buy. It is Best Buy’s loss that they have such an employee. We will purchase it from Home Depot instead. It has been almost a month that Best Buy did not refund the money, and everything was their mistake and nothing was our mistake, but still that man was not at all apologetic, helpful, polite or nice, instead he was extremely rude. He is a very arrogant person and showed no concern for our issues which are actually all Best Buy’s fault . We feel sorry for Best Buy that this type of a person is working there. After this insult, we will not go to Best Buy anymore and we will not recommend Best Buy to anybody.

Have only used it a couple of times since the installation. Got my dishes and pan’s sparkling clean. Used Best Buy’s installation services and it went perfectly.

Needed a dishwasher to replace our old one. This one was the same measurements as the old one. Easy to install. Features are great for the price. No issues so far dishes come out clean and dry.

Great cleaning power. Clean streak free and dries extremely well. Very happy with purchase

my whirlpool dishwasher is working very good, cleans great!! no complaints

Love my diswasher, good quality and it wash really perfectly

I absolutely love this dishwasher is is very quiet and drying is pretty awsome also.

It’s October and the dishwasher did a good job for 5 months. Now it has stopped working! It could be something small, but that doesn’t matter. My dishes are dirty, and no one needs this aggravation from something that was recently purchased. I saw reviews stating theirs had broken after they bought it, but I bought it anyway. I wish I had paid more attention to those reviews. Now I have to call Whirlpool and hope they can fix it in a timely manner. I don’t appreciate this inconvenience at all. Has to be a piece of junk to break so soon!!

Gets the dishws clean. However, doesn't drain completely

Don’t buy anything from Best Buy, you’ll be happier

Pump gave out 14 month $150 then the whirlpool service man gave me est. of $515 to fix it. What a waste of money. will not be buying whirlpool again wast.

This washer is entirely plastic. It is very basic. The seal edge seems to be less protected of the worn old counter than I would like. I'm accustomed to not seeing the bare edges of the under counter and this one is more recessed than my previous model, so the edge of the counter is more likely to touch moisture than my last one which opened further out and had a lip that protected the edge. It never quite dries on the inside even after running a wash or dry cycle there is always water droplets inside. I'm not thrilled with it, but I won't be in the condo long, so its a decent basic.

this dishwasher is great for my price not too expensive but it works great

wonderful unit! quite and cleans great would definitely recommend

works great no issues no leaks dishes come out clean

Great dishwasher, and good value. Have had it for about a year, and no issues with it.

Great dishwasher for the price always. I have purchased several of them.

Great dishwasher. Very quiet cycle. The varied washing cycles options are easy to use.