Customer Ratings & Reviews
- Model:
- WDT970SAKV
- SKU:
- 6473482
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the quiet operation and effective cleaning performance of the 24" Top Control Built-In Stainless Steel Tub Dishwasher. Many find the third rack and large capacity particularly useful. While most are satisfied, a few customers have expressed a desire for long-term reliability from the product.
This summary was generated by AI based on customer reviews.
Home owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the quick wash & heated dry options. The next day when I unload, silver ware is still wet & the above racks still have water on them & drips down on dishes below. Still have to dry a lot of items. Maybe a faulty problem some where. That reason for no rating.
No, I would not recommend this to a friendDon’t purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this dishwasher since 2023. Twice this year we have had error codes and they sent the same guy to fix. Didn’t seem to know what he was doing. Both times took a zip tie and secured a hose under our sink. Was here this morning. Still not working. We paid another company to come look at the dishwasher and they said it is leaking and needs to be fixed. I’ve been on the phone for hours trying to get help and keep getting transferred to a new person who again puts me on hold and transfers me. Don’t buy from Best Buy. They don’t stand by their warranty. We can’t get help from them and now have to look at purchasing another dishwasher.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is not drying properly at the top of the washer
No, I would not recommend this to a friendsweet deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine and a great installation. so easy to get into my location quick and easy
I would recommend this to a friendPurchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used yet. No opinion other than it looks great. Purchase because of brand name well known to us.
I would recommend this to a friendDishwasher Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was top of the line as expected. Installations were done without a flaw.
I would recommend this to a friendWhirlpool dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. I preferred a well known kitchen appliance brand and Whirlpool is one you can trust!
I would recommend this to a friend- Pros mentioned:Capacity
dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, matches stove and microwave. have not used yet
No, I would not recommend this to a friend Love this machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, the best dishwasher I have ever owned!
I would recommend this to a friendWhirlpool dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was courteous and helpful …dishwasher works well
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great - nice job from store and installing Team!!
I would recommend this to a friendGreat design but not great cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design but surprised it doesn't clean anywhere near as well as or old dishwasher. Figured a brand-spanking new one would be better than a 20-year-old one...
No, I would not recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goods am sizing good good of good good good good good
No, I would not recommend this to a friendRacks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacing on the racks is not great. The spacing is all the same. Often too big for the dishes, thus wasting space.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Worked for less than 3 mo...NO ETA on fixing...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for less than 3 months..now 3 parts are back ordered with NO ETA. When the product worked I really liked it, but the fact that it died within 3months and now we are OUT of a dishwasher. I get suppy chain issues...see if Whirlpool takes care of us. NOT Best Buy issue...100% whirlpool
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TinNeb. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top rack was broken and a month later it’s still not fixed
I would recommend this to a friend- Pros mentioned:Cleaning performance
So far its amazing!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for couple of weeks, but every load of dishes we wash come out, spotless! 
I would recommend this to a friend Bad experience with dishwasher purchase and insta!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the most negative experience. This is my 3rd dishwasher. First 2 were faulty. One didn’t empty out the soap the other was keeping dishes dirty. The worse part of this experience is that the installers Best Buy uses didn’t do a good job sealing the pipes and water was coming out from the bottom of the cabinet. After the second week my cabinet became damaged. This was a very negative experience. They get a 0 rating.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Unhappy! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Product not in inventory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a new Whirpool dishwasher. Schedule was a July date, then re-scheduled to end of July, then re-scheduled to first week of August. Now schedule date is completely up in the air.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi GarySprehe, The availability for different appliances may vary within the distribution and dealer network of the sales organization. Some issues are related to the availability of materials, others warehousing, and sometimes it is an issue with the retailer. Therefore, we are unable to determine the exact reasons for a delay in the delivery of a product or the release date of a new product. You will need to contact the store for any updated information.
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dos not clean like my older cheaper one, but more importantly, the delivery and installation service is horrendous. The incompetents installed it incorrectly, damaged my cabinets, and after four months I am still getting the run around trying to get a new appliance and a proper installation. Buyer beware.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
