Customer Ratings & Reviews

Excellent purchase! Very pleased! Delivery was on time and this refrigerator fit perfectly!

Very good and reliable brand and it the best feidge i was looking for. Bestbuy customer service is also exceptional. Thanks

Great product this is my 2nd one in 5 years. This model is newer. I purchased the other one during Covid.

The gents that delivered the fridge did a great job. Fridge seems to work. Not as noisy as the last one. Can you put less stickers on the plastic. My wife scratched the front plastic panel trying to get the sticker off.

It seems like the shelves and drawers a cheaply made. The icemaker is worse. I had a Whirlpool for 25 years until the icemaker finally broke. I felt it was time to get a new one so I bought another Whirlpool. I am disappointed in the quality of this model. But on the flip side it was cheaper than the others so I guess you get what you pay for. I see myself buying replacement parts in the future if I want to keep this one for 25 years. Not what I expected from name brand. I could have went with off brand and got the same quality.

The refrigator is good, however, the installation and carry away service was awful. They never installed the new water unit and did not carry away the old refrigerator, which was in the contract and paid for.

couple dings i saw, i suppose nothing major, but annoys me that its "new" and this is the case. Especially on the top and on side a few scratches. Leaving 4 because of that. Otherwise its a similar enough model to the one i had at my old home and i love whirlpool because i ad that one 5 years, not one issue. And as much as i long Samsung for most things, my sibling went through like 3 within 5 years. Goes to show the reliability of whirlpool. Not to mention, the old one im replacing in my new home... is a 20+ year old white whirlpool fridge as well. That still works fine and i will move to garage or somewhere. Highly recommend , especially the brand!

This is an overall good refrigerator for the cost.

we are very happy w9th the size, configuration and performance of this refrigerator.

We are satisfied with the Whirlpool side by side. The shelves are fixed but offer a lot of clearance. Door bins are generous, freezer is cold, and ice maker/water dispenser work. The hum was a problem until we leveled it. Refrigerator was level side to side but not front to back. Checked our floor and it is level. We removed the front grill and adjusted the wheels as explained in the Whirlpool instructions. The front grill has 2 clips, one on each end that need to be pulled straight out to disengage. Now that it is level, the sound/hum is a normal sound in our open living area with tile floors. Sound went down about 3 decibels on phone sound app., about 39dB to 36dB, standing next to refrigerator.

Beautiful Refrigerator. Has lots of space and makes a ton of ice cubes. Even on the medium setting, everthing stay nice and cold. Very quiet.

Nice fridge freezer, but hate that I can’t adjust the shelves.

This is my 3rd whirlpool side by side refrigerator. The first 2 were great lasting 10 to 12 years each and I am sure the 3rd one will be just as reliable

This refrigerator is so roomy. Old one had 2 drawers, this one has 3 drawers. Plenty of room on the shelves. Love the ice maker, ours was broken, so this one was great..

Love my new Black stainless steel fridge , easy to keep clean with kids in and out of it, plenty of space too, a great choice for me !

Love this fridge!! had trouble with door but Best Buy came right out and replaced! This is a great fridge and cost was perfect!

The interior of the frig gets steamed up each time you open the door. The door dented slightly the first time it was opened when it bumped the adjacent wall. The water dispenser drips water down the face of the door if you remove the glass too quickly or if you lightly touch the water dispenser when getting ice. It should be set back about 1/2 inch more in the door to prevent this from happening. There should be more adjustment positions for the shelves to accommodate taller items. In general the unit does keep refrigerated items cool and the freezer keeps them frozen.

Upgraded refrigerator. Ice and Water in door. Ice maker can be noisy, usually not too bad. Ice sometimes gets stuck, easy to clear.

Great! Exactly what we were looking for. Spacious and not very loud. At least not more than what’s expected from a refrigerator. Plus saved us more money buying here with Best Buy. No one else had there price beat!

Very happy with our new Frig, except for the ice maker. needs a design change! Water from the ice maker spills onto the floor when attempting to fill a glass.