Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2681 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,681 reviews
  • Rated 5 out of 5 stars

    Long lifespan refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic. My wife and I are very pleased; it's big enough for both of us. The vertical freezer is great and very spacious. If you're looking for a brand with a long lifespan, you've found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go for this fridge after taking a look on few other brands. I found that it is very close to my old fridge and the storage space is almost the same size. It looks good and I hope that it lasts longer then the older one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Very good service, friendly delivery, and perfect email tracking. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud refrigerator door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died so we bought this one Labor Day week because it was on sale. Everything was fine until second week the refrigerator door makes a VERY loud noise EVERY time you open it. Geek squad came out twice did his best to try to fix it but couldn’t. He left me his cell number to txt or call him to fix it again. When I called he said he didn’t know how to fix it and that he can’t repair it. He said he was going to find out. Well I’ve txted him twice and no response. No one knows how to fix this bizarre noise !!! It’s really a good refrigerator except my bad luck with a bizarre refrigerator noise. IF ANYONE KNOWS HOW TO FIX THIS PLEASE HELP! Extremely upset!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd whirlpool side by side refrigerator. The first 2 were great lasting 10 to 12 years each and I am sure the 3rd one will be just as reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It took two to get a good one.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first whirpool refrigerator we w received, the ice maker did not work and the doors dis not align. IT seemed to run constantly. The second one seems to be ok so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to replace an LG fridge that died as soon as its warranty expired. Asked the repairman who came to take a look at it which units he never serviced, and he recommended to get a Whirlpool. So far we are very pleased. Its layout is more convenient, and things are easier to find. The water/ice dispenser make less of a mess, and when a mess does happen, its very easy to clean — unlike its predecessor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator gave out during the pandemic. I had to find something fast and didn't have many choices with the side by side option. That being said, this one works great to get the job done. It would not have been my first choice, but it is what it is. What I found after using it...1) the drawers for produce & cheese, etc. are horrible! They do not open/close very easily. It is cheap plastic with the worst sliding mechanism possible. 2) The water/ice dispenser is totally different than we are used to. The ice dispenser works great and is lit when in operation. The water dispenser is in front of the ice dispenser and does not light up when in operation. Therefore, I cannot just walk in the kitchen & refill my glass without having to turn on my overhead lights or I cannot see when the glass is full. Not a major problem, but just an inconvenience. Why would they make it without a light feature when the light is already there for the ice portion? Also, with the water dispenser being in front of the ice dispenser, I have to hold my glass there a few seconds after filling or the final drips after releasing the fill bar will drip down the door to the floor. It is not positioned to catch any drips in the tray. 3) The ice maker has a hard time keeping up with my family's use of ice. It is summer and we are using more than other months, but I've never had an issue with other ice makers. 4) space...it is 24.6 cu ft, which is only 1 cu ft smaller than my previous refrigerator, but the layout is horrible as far as space. The drawers are about 2/3 the size of my previous refrigerator and the ice maker & dispenser takes up so much space in the freezer that it doesn't leave much room for food. I'm now having to make more frequent trips to the store because there isn't enough space. When this pandemic shortage is all over, the refrigerator will either find its way to a new owner or to my garage as a secondary refrigerator for my family. I am grateful that I was able to receive it within a week after my other one broke and like I said, it does work properly and no mechanical issues thus far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good fridge . It is as beautiful to look at as it is spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so roomy. Old one had 2 drawers, this one has 3 drawers. Plenty of room on the shelves. Love the ice maker, ours was broken, so this one was great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as described and shown in store. No complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water taste a lot better than my previous fridge. with plenty of space for me and my wife. Definitely would recommend for a small to mediun family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Happiness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is sleek, efficient and very practical. The ice machine gave 2 options for ice-vwey convenient. Also freezer works excellent. We also enjoy the moving top shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for rental house. Whirlpool never disappoints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic fridge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of months now and for the most part I'm pleased. The ice dispenser is a little weird and doesn't work well with taller water bottles but that's a minor complaint. I like the shape of the ice cubes. It's roomy enough and I like the 3 drawers on the refridgerator side. Overall pleased with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the side by side. Roomy, functional space, ice/water so great. Finish easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad installation and carry away service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigator is good, however, the installation and carry away service was awful. They never installed the new water unit and did not carry away the old refrigerator, which was in the contract and paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iceless & waterless

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge nearly 3 years ago and I am sadly disappointed. I purchase a Kenmore grom Sears in 2006 and never had a problem with water dispenser or ice maker with regular filter changing. I sold my home and included it with the sale. I purchased a whirlpool because it is suppose to be by same manufacturer as Kenmore. I find that hard to believe compared to the inconsistant working operation of ice maker and water dispenser. I called for service only to learn that you have to pay $150 for him to walk in your house & any services & parts are extra. You could end of paying half the amount of a new fridge. What a rip off. I had an issue in Sept 2023 and its only Dec 2023 and its happening again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New frigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fantastic price. Lots of space and shelving placement is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icebox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase I would recommend this store to anyone they were very nice

    I would recommend this to a friend