Customer Ratings & Reviews

I purchased this fridge nearly 3 years ago and I am sadly disappointed. I purchase a Kenmore grom Sears in 2006 and never had a problem with water dispenser or ice maker with regular filter changing. I sold my home and included it with the sale. I purchased a whirlpool because it is suppose to be by same manufacturer as Kenmore. I find that hard to believe compared to the inconsistant working operation of ice maker and water dispenser. I called for service only to learn that you have to pay $150 for him to walk in your house & any services & parts are extra. You could end of paying half the amount of a new fridge. What a rip off. I had an issue in Sept 2023 and its only Dec 2023 and its happening again.

I replaced the same model of fridge and I do love this one, there is plenty of room and it cools well.

This refrigerator works well, but unfortunately it does not have the same storage space of the previous model that I owned. The cubic space is the same, but the setup of storage in the unit is not as effectively used. Space in the freezer side is limited in contrast to the previous model (side compartments), access to get ice from the ice maker is more difficult, the ice cubes have been changed so they are now larger (which I do not care for) and one of the storage bins in the refrigerator size is smaller. The water dispenser also does not reflect the ounces disbursed like the previous model. As a whole the refrigerator works well. I just prefer the previous model as I feel it was a bit more user friendly

I like the amount of storage this fridge offers, the side by side freezer beats the lower freezer completely. This fridge was affordable great value.

I love the new refrigerator, it was a good price and it works very well.

Nice, spacious and efficient cover all our necessities, keeping the food in good shape and make the enough quantity of ice for our day by day

Overall I have to give this refrigerator 5 stars for its space, function, features, and value! However I am no longer a fan of the French door style. With a large family we have to rotate items often to find things. But the ice and water dispenser features are great!

This is a no frills fridge with everything you need Makes whole and crushed ice, filtered water. Shelves are not adjustable but can be removed to clean. For the price you would be hard pressed to find a better value.

We love the unit, but after 3 weeks we opened the freezer and found one huge block of ice in the ice tray and icycles down the sides...took us 2 hours and a hair dryer to get the tray out. We called Whirlpool and they sent a guy out who determined it was a bad water valve (on a brand new refrigerator/freezer). We are currently waiting for the part and replacement, all covered under warranty. As long as they follow through on repairs, we are happy with the product.

researched refrigerators thru grok ai app and the one we picked out was rated excellent. it just so happened to be right there on the showroom floor. We were so happy to find it! awesome day!

Excellent purchase! Very pleased! Delivery was on time and this refrigerator fit perfectly!

After a friend had to replace a 3 yr old Samsung refrigerator because it needed a very simple repair, but the parts weren't available anymore, I did my research. I found out that this is a very common scenario today with many brands. I discovered that Whirlpool is one of the best companies for parts availability years later. There are others, but I didn't have $5000-$7000 to spend on a fridge. Whirlpool was the most affordable line with a good reputation for parts. The model below this one with no icemaker or drinks dispenser had a fake stainless steel front that people complained was terrible (shows every fingerprint, can't be cleaned and in some cases rusted). That one wasn't for me, but this model had great reviews from owners so I gave it a try. It has turned out to be a great refrigerator. The REAL stainless steel front is fantastic--it barely ever shows fingerprints, is a snap to clean when it does (just run a damp towel over it and it looks like new) and holds more inside than I ever expected. I love everything about it except that the shelves are not adjustable. That is the ONLY room for improvement (and the ONLY reason I gave it 4 stars instead of 5), everything else exceeded my expectations. I would recommend this refrigerator to anybody looking for a great product in this price range.

I've had this for a couple of months now and for the most part I'm pleased. The ice dispenser is a little weird and doesn't work well with taller water bottles but that's a minor complaint. I like the shape of the ice cubes. It's roomy enough and I like the 3 drawers on the refridgerator side. Overall pleased with the purchase so far.

Great product this is my 2nd one in 5 years. This model is newer. I purchased the other one during Covid.

Very good and reliable brand and it the best feidge i was looking for. Bestbuy customer service is also exceptional. Thanks

Good choice!!! Good price fit perfectly at my kitchen

Based on price for the size and features, this is 5 stars. Excellent value, but I subtracted a star because of several minor annoyances. 1) The unit is noisy when it runs, at least compared to our last two units. Also, when the ice dispenser is filling a cup or when the unit reloads water, it can be obnoxiously loud. Not a show-stopper, but surprised us at the volume from a newer model. 2) The water dispenser does not provide cooled water. This might not seem like a big deal, but when your family is expecting cooled water, it can be a consistent minor annoyance. I have never seen a modern refrigerator not deliver cooled water. We're in Texas and it's July, so your needs may be different. 3) As others said, the sides are not stainless, but rather a closely matching gray color. Not a big deal for us. 4) The unit does pick up fingerprints pretty easily. Just be aware... MDTX

The first whirpool refrigerator we w received, the ice maker did not work and the doors dis not align. IT seemed to run constantly. The second one seems to be ok so far.

This refrigerator is fantastic. My wife and I are very pleased; it's big enough for both of us. The vertical freezer is great and very spacious. If you're looking for a brand with a long lifespan, you've found it.

I decided to go for this fridge after taking a look on few other brands. I found that it is very close to my old fridge and the storage space is almost the same size. It looks good and I hope that it lasts longer then the older one.