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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,106 reviews
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this fridge about a month ago. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is big and beautiful, works well. I like it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Temporary refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud; noisy. One shelf in freezer does not fit well. Thank goodness it’s just temporary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, outer material is basic and the sides are plastic and not stainless. Works well but no bells or whistles!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t follow simple instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start I was very displeased in Best Buy’s method of handling customers dissatisfaction. I left specific instructions for the delivery personnel to call me at work when they were on their way to my house so I can meet them there. I cannot bring my cell phone to my place of employment. So I gave them my work number. They did not follow simple instructions. They didn’t call me at work, they called me on my cell phone instead, when I said not to. I demanded that Best Buy bring my refrigerator back out to the house and they refused stating that they couldn’t come back until two days later. I refused delivery because I had already waited 10 days for the initial delivery. This was Best Buy’s fault and they refused to make it right. So I cancelled my order, and gave them back their $100 dollar gift card. Best Buy allowed over &1300.00 walk out of their store because they refused to correct their own mistake. I am very doubtful that I will shop at Best Buy again due to negligence and lack of customer appreciation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good family fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 22 year old Kenmore. We like Fingerprint-Resistant stainless steel exterior. No one told us about the metal rack in the door and went to the Whirlpool web site and found out it is an aluminum can storage rack for easy access to a cold beverage. We like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for price. Spacious and Effiicent

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice size to get everything I need in it. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with it. Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker and water have two different tabs. Have had fridge in the past where they had the same opening and there would be a delay between switching from ice to water or from big cubes to crushed. Lot of space in this fridge. Fit perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Cooling not included

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing back in September after mine had died and it worked fine for 3 months. Recently though, it has not been able to maintain a cold enough temperature in the freezer section to keep ice frozen and just come home to puddles of water on the ground. I've also had meat spoil and have had problems on the refrigerator side as well, finding nothing in there is remotely cold at times. Like others have mentioned, it is not a quiet machine in any sense of the word. For how much noise it makes you'd think it be managing to keep your food and beverages at a reasonable temperature but apparently not. Don't know where this product went wrong and whether I got a dud, the installers messed it up somewhere or just a poorly designed whirlpool product but it's been a joke. Save yourself the headache and spend your money elsewhere

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and it is a great for this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As requested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge seems fine; I'm relying on Whirlpool quality reputation from decades ago, not recent disappointments. I hope i enjoy the old ways and not the new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent for a hard to beat price!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Unsatisified

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way to align door handles and the top of the doors together. One or the other is misaligned. Looks cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks nice and no finger prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and easy to clean leaves no fingerprints

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Fair Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water/ice dispenser was poorly designed. The light does not illuminate the area of the dispenser adequately to see how much water is in a mug. The amount of cold water dispensed is insufficient. The water dispenser is not properly positioned for the tray beneath to catch any overflow. The shelves inside the refrigerator are not sturdy and are not designed well. I WOULD NOT BUY THIS REFRIGERATOR. MY OLD GE REFRIGERATOR WAS BETTER THOUGH THE WATER DISPENSER DID FREEZE UP IN ITS LAST YEAR OF ITS THIRTEEN YEARS OF SERVICE.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Love everything about it so far. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the help and assistance that you all provided it was a great help will continue to do business with you thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best fridge i ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my best fridge I ever had stainless is very nice

    I would recommend this to a friend
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