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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2729 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,729 reviews
  • Rated 1 out of 5 stars

    Worst fridge save ur money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor material for the drawers hard to open cheep plastic that cracked from the 1st day of use Poor design that you don't have much space on shelves which is made with the cheapest glass you can find .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but water Dispenser leaks occasionally

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good appliance but cheap parts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refridgerator and the freezer broke one year in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    refrigerator replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator was delivered by 2 Geek Squad members. One of them was only only on the job 2 days and didn't what he was doing. They delivered a unit with a large dent in the side plus they did major damage to our hardwood floor putting it together. This was after a no show on delivery day and a reschedual for two days later. We called numerous times and have been assured we could exchange the unit. We also settled for a model that we really didn't want because we were without a refrigerator and this model was in stock and we could get it ASAP. Why won't anyone return our calls so we can get an undamaged refrigerator that we paid for???? Very poor customer service!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great look but inferior cooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model looks goods and is well organized but doesn't cool well even at the highest setting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely Noisy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 7 months of use, I can say that you get what you pay for. This is an extremely noisy refrigerator, I think that this one is good to be installed in the Garage as a second refrigerator, but for kitchens close to the living room it is too noisy. Also door makes a like a cracking noise every time you open it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all nice Refrigerator but ice maker is slow and jams coming out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Late

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Whirlpool refrigerator in 2017. While I am happy with the unit itself, I am very displeased with the service and the way it was put together. While I didn't notice right away, the doors aren't even level. So when you look at the top of the unit one door is higher than the other. I would love for Best Buy to make this right

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would never but

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door flies open constantly. Drawers are hard to open and close. Space is limited.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is ok Nothing special, the ice maker takes forever to make ice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to the Whirlpool Name

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a refrigerator we got with a new house. It worked great and then started to have issues with the water dispencer and then the ice dispenser and just did not keep things cold after that. It just kind of gave up. We replaced it and moved on. Would not recommend this at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is way too loud...ice tray doesnt have a proper fit...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working 10 days after purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator quit working 10 days after purchase. The freezer part works fine, just the refrigerator was at 50 degrees. Contacted Whirlpool for repair. Repair guy ordered a part and replaced it on 8/28/2020. Found on 8/31/2020 that the refrigerator was not cooling again and called the repair company. A different repair guy came out and put an order in for a control unit. It takes 3 weeks to get this part in. So far have had this since 8/2/2020, and it only worked maybe 10 days. Not too confident that the part that was ordered will work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not make fridges like they used to. I had this delivered and the doors aren’t even.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit loud and makes loud knocking. Not really satisfied with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator turned into a freezer twice within one year. I think I got a lemon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain getting it installed Intallers were great once we got them out there

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refridgerator keeps everything nice and cold. My favorite part of the fridge is the inside layout. It has a place for can drinks and for gallon jugs. It has all the drawers and compartments that I need in a refrigerator. One slight downfall is that it makes little blocks of ice; I like big blocks for my drinks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Louder than I had imagined

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good lighting but louder than my old one when running and dumping ice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great looking but very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge about a month ago. It looks great but it’s no understatement to how loud this thing is. For that reason alone I would not purchase again. You can hear it through walls and in the room close to this unit. Looks good though. The install staff was useless and rude but Best Buy accomadated this issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand