Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
not for me
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in 2021 nothing but trouble so unhappy off balance after adjusting water drips ice falls out takes way too much room form freezer loud drops in the middle of the night people come to my home and jump due to the noise it makes having to purchase another just because super unhappy not much room for things like mild drawers very flimsy such a waste going back to a bottom freezer
No, I would not recommend this to a friendOk. Nothing remarkable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer broke the front wheel. Doors won’t stay closed until it level.
No, I would not recommend this to a friendReceived Defective Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator did not cool adequately. Freezer section only got as cold as 30F and refrigerator section only got down to 60F. Adjusted temp control to coldest settings and it did not make a difference. We have purchased Whirlpool appliances for the last 25 years and this is the first one that did not perform as it should have. Hopefully this was a rare occurrence and not an indication of Whirlpool quality going downhill. Best Buy picked up the refrigerator and handled the return well.
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.makes a little too much noise; ice/water maker too small - glasses do not fit
I would recommend this to a friendRefreg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.need some more space but will work.
I would recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pic makes it look better than it really is...the bottom has a gap at bottom
No, I would not recommend this to a friendHorrible/Noisiest Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! Worst Experience of my Entire Life! Noisiest Fridge Ever! Horrible!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered with a dent and have been getting a complete run around trying to receive my exchange. I have spoken with so many representatives over the last almost 3 weeks and cannot seem to get this handled. I am beyond frustrated and have spent so much money with Best Buy and hoped to have made more purchases here for other things I need for my home but this process has left me drained.
No, I would not recommend this to a friendEntry level at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is wobbly from front to back( worked on it twice) The machine is also bowed out on both sides causing an odd appearance against the counter tops and cabinets
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .mav123,
Thank you for your review, Tony5170.
We're very sorry to learn of your concerns regarding your Microwave.
I would like to inquire further about your review with you. Please respond back to this email address
[email protected] with your name, phone number, street address,copy of the review,,
model & serial number, and date of purchase on the appliance.
Thank you.
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been a huge disappointment. Owned it less than a year and it's needed to be serviced twice now! First the control panel and now the entire freezer door. The ice/water dispenser design is terrible as it constantly drips water because the water spout isn't even over the tray. Whirlpool is insisting that it's repairable and refuses to replace it for me. Spend your money on something else.
No, I would not recommend this to a friendPoor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered with the right wheel missing. Was told a repair person would be out to replace the wheel. The repair person never showed up as scheduled. Received an invoice from Geek Squad for replacing the wheel that never was replaced. Asked to have the refrigerator replaced. Three days before new refrigerator was to be delivered received phone call stating that I would not be getting a new refrigerator or a refund. Still waiting to hear from Best Buy about the damage the delivery guys did to my house.
No, I would not recommend this to a friendWhirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors are adjustable, ice maker works great and better than the old style curved ones. The ice maker provides plenty of ice and I like the cubes better. The water dispenser is no problem, you just have to hold your glass for a half second after you release the switch.
I would recommend this to a friendSubpar fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing about the fridge is that it keeps the food cold and food in freezer frozen . Ice maker is not working, and the control panel doesn’t work as advertised. Usually whirlpool is a good product, well not this one .
No, I would not recommend this to a friendLoud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit loud but it was cheap and it cools my food.
I would recommend this to a friendJust get the 28.4 one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this refrigerator for less than a week and already having issues with it. It was very noisy and the sliding trays were not sliding properly. I should have read reviews first. I returned it and got the same model but the 28.4 version and am very happy with it!
No, I would not recommend this to a friendBroken in less than a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge about 3 weeks ago. The refrigerador side is no longer cooling and best buy total cant come look at it for 2weeks.
No, I would not recommend this to a friendNo issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking fridge, have had no issues. I love that the ice and the water are separate places to put your cup/bottle/etc. Also the water dispenser being towards the front allows for larger water bottles.
I would recommend this to a friendGood refrigator for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price has plenty of room for my needs.
I would recommend this to a friendNice rdfrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big compartments bright inside perfect size and no noise
I would recommend this to a friendFreezer stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My freezer has already gone out and I believe the refrigerator is too. The unit is not cooling correctly. I already had to use my warranty in less than 3 weeks
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.