Customer Ratings & Reviews

I have only had this refrigerator for slightly more than 4 months and the ice cube selection solenoid has failed. The ice dispenser will now only dispense crushed ice, no cubes. I was extremely disappointed to find that the replacement part sells for $96. I can also confirm that the water dispenser drips onto the front of the unit as I have seen in other reviews. This leaves a trail of dried droplets which is unsightly.

I bought an open box item. However, some of the parts were missing off the refrigerator, standard equipment. Store gave me one item but other item I had to order from manufacturer. I have ne idea how to install part.

Low quality fridge, small, loud and not a lot of freezer storage even for a side by side. The can holder feature on the fridge door was good.

Good fridge brand, just didn’t make ice for the used one purchased.

The one star may be unfair because mine kinda has a slight gap in the door. It came damaged and no replacement.

drawers are sticky/rough to open and close interrior shelves not adjustable

I bought this refrigerator in August and in one month it's dead all of my food spoiled. This is a setup where you can not return this frig, even though you have total tech. Total tech to me I have to call the manufacturer and get someone out here. Of course, it will take two weeks to have Whirlpool come here, Which puts us in a severe situation. I'm very disappointed !!!!

Very roomy inside for it’s size. The touchless stainless steel finish is great. The only thing a little strange was the right handle is a slight bit higher than the left one even after adjusting the door. I was told it would settle after time. We’ll see. Other than that, it looks amazing and is very user friendly.

purchased open box, found out why it was open box after doing all the legwork to get it home, water doesnt dispense, ice maker doesnt even try to make ice, light on the dispenser is always one doesnt turn off, freezer light doesnt work, freezer get cold but not freezing. acts like door is open but its not.

Canceled: water line downstairs. Refund incomplete

Still not sure how I feel about it. I makes a noise I"m not sure if this is normal or if I need to get someone out to look at it.

The shelves on the door of the refrigerator are wider in this model than they were in side by sides I have owned in the past. Holds large bottles of ketchup and bbq sauce easily. I also like the large bottom drawer in the freezer without a lid. It is open and deep so your items are easily accessible.

Not really a good buy. Ice maker was shot in the first year.

This product is very very useless. Not cooling non making ice. I didn’t know that the whirlpool 2 side door refrigerator I brought in just 4 months is actually over 4 years old. Trust me you don’t want to waist your money behind this product because you will be mad as I’m. I have all everyone possible to get a replacement or exchange and all I get is one hold to another. And transfer to another department each time.

Its to loud, cant adjust the shelves, i didnt notice this before i purchased. bottom drawer is really small. I like the look of it, its sleek. The water dispenser is in a very awkward area.

I haven’t even had the fridge for a year yet and this morning I noticed it was not cooling. Thankfully I caught it on time so I was able to relocate the items so they wouldn’t spoil. But what is the point of selling a product that faults before the year mark.

Awful experience Best Buy should be ashamed the total tech is a ripoff

side by side doors not horizontally akigned;2 drawers on refrig side cannot slide easily;water from dispenser is NOT cold.

What a nightmare. Fridge look nice and function was adequate, but it is extremely loud when compressor went on. Humming and buzzing sound will drive you nuts! You know that piercing sound in Cuba that made so many diplomats sick, CIA should investigate if a whirlpool fridge was nearby. Had a repair come in and he tried to mitigate sound, but he actually are it worse. Best Buy was no better in their response. DO NOT BUY THIS FRIDGE IF YOU ARE NOISE SENSITIVE!!!!!

Ice maker does not work. BB gave me such a run around for nothing and in the end said I need to contact Whirlpool only for repair or replacements… all this when I even bought an extended warranty on the product, no one bothered to to help