Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
Sylvia60
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy my Refrigerator arrive damaged and I am waiting on a exchange delivery.
No, I would not recommend this to a friendDid not like water and ice dispenser, Also did not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two days returned the refrigerator. Did not like water and ice dispenser. Freezer shelves very hard to remove. Never was able to remove them
No, I would not recommend this to a friendGood over all side by side so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be working as I speak. The doors are smooth and close quietly. Only neg. thing I could say is sometimes the fan gets alittle noisy.
I would recommend this to a friendFingerprint Notso Resistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. This definitely is not fingerprint resistant. It’s a mess and I have to wipe constantly.
No, I would not recommend this to a friendDon't recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is a nightmare. I would not recommend it to anyone. Only had it for 7 months before it broke and then the freezer leaked all over my floor. If you want to avoid all I have gone through, avoid this fridge and avoid Whirlpool.
No, I would not recommend this to a friendLouder than my dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it should be this loud. Sounds like the compressor is utilizing a Sonic Pulse Wave. Also confused as to which drawer does what. I think the other comments on the depth of the ice dispenser are spot on as well. Freezer is a bit frosty. Ice crystals are forming fast. Bad seal or bad evaporator?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
leaky water spigot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A repairman is coming to hopefully fix the leaky spigot otherwise I am swapping out to another fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Not working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the fridge looked great. However its been a week and its not cooling on the refrigerator side it bounces from 38 to 45 i have to increase the temp just to keep down. Thank god we got insurance they have to come and take a look to see whats wrong.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and it worked fine for 2 weeks. The problem is about every 2 weeks, it stops working due to frost accumulating inside the freezer. Its been 6 weeks and we have had to defrost this refrigerator 3 times! And of course it fist happened after the first 15 days. Very frustrated :(
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since one month still waiting for the delivery. Every time before the delivery date I get the email to do online again. Still waiting to get delivered
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker sucks! Noisy. Jams. Horrible. I feel really ripped off!
No, I would not recommend this to a friendDidn't even last 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should've known it would be a lemon when the first one that was delivered stopped cooling after 3 weeks and had to be replaced. Then after less than 3 years it stopped cooling again and was going to cost almost $500 to repair. Just gave up on it and bought a different brand. You obviously get what you pay for and this model was total junk.
No, I would not recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is louder than I'm used too but that's bc my previous icemaker was practically silent. Good fridge though. Lots of space
I would recommend this to a friendCheap plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelfs are cheap plastic, especially in the door. They hold very little weight. We traded ours in for the GE which we love
No, I would not recommend this to a friendBad seals from factory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad seals on the refrigerator door needed to be replaced. had a service tech out. He could not fix it, had to replace the whole refrigerator
I would recommend this to a friendI hate this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves aren't adjustable. Unit is LOUD. I thought my wife had started the dishwasher! Opening for water/ice through door isn't big enough for a decent sized glass. This is going back!!
No, I would not recommend this to a friendAppliance review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance was a good purchase I woul recommend
I would recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product. Ice and water dispenser is not the proper size. The area is to small from a standard size glass. And the delivery drivers scratched it up while bring it into my house. I didn’t realize it until the next day
No, I would not recommend this to a friendCouple annoying design flaws
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose to exchange for another fridge. When getting water, if you pull your glass away too fast, water goes down the door and on the floor. No catch for the water! Also, the door swings open fast! If not careful, bangs against counter. Last, I really do not like the look of the footing cover. For 1000, I expect a little more...
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Lisa, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care
You will regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret this purchase. Shelves are not adjustable. Who cares? You will once you live with it for a time. The ONLY tall space not in the door is at the top, where the freezer air comes in from the freezer freezing everything on the top shelf. As well "crisper" drawers no adjustment of air flow....frozen lettuce
No, I would not recommend this to a friend