Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
So many issues with this unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had to contact Whirlpool 3 times already for so many issues including the freezer. I will never buy again from this brand. They were so rude and disrespectful on the phone when I called to complain about my issues.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review, MrRudy.
We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Great for quick buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice fridge but not with toddlers around because eazy for them to change settings
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is quiet and maintains it's temp perfectly
I would recommend this to a friendCrap appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it June 08 ,2022 Hate it. Wasn't cooling had to toss food and milk etc Has service done on it July 21st worked for a bit, here it is Aug 21,2022 had to toss two more gallons of milk, not cooling HATE IT !!
No, I would not recommend this to a friendGreat Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the rep did not recommend this. It is great! no finger prints on the stainless, all the interior drawers open all the way (not like the one they first sold us)
I would recommend this to a friendI Do Not recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went out on me 3 years and 5 weeks later. I purchased the extended and that was a joke. In a heatwave w/no refrigerator a 3 yr old 1 at that is unbelievable
No, I would not recommend this to a friendDoesn't get cold enough in fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough space, can't adjust shelves. Fridge doesn't get cold enough. Not happy.
No, I would not recommend this to a friendsettling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hated to have to settle for a product i wasnt happy with
No, I would not recommend this to a friendOk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it was extremely loud sent back for a Samsung
No, I would not recommend this to a friendLow quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality Refrigerator. It went broke like in a year.
No, I would not recommend this to a friendtoo small moves when door opens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.others with this refrigerator have issues should have. done more research
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .debba, thank you for your review.
We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.
We look forward to hearing from you.
Thank you,
Whirlpool® Social Care Team
Do not buy this model!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model and had to return it. This us the second one i have tried and bith had to be returned. The freezer portion just doesn't make ice.
No, I would not recommend this to a friendIce Maker is already broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is less than a month old and the ice maker will make ice but will not push the ice through the dispenser in the door. I now have to call to have it repaired and take off work to wait for the repair person. Not happy!!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We are sorry to hear you were in need of a repair for your refrigerator. We are glad to hear your warranty was able to assist you in covering your repair for your refrigerator. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing.
Awful noise!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this 0 stars I would. I am not keeping this item. It has such a loud humming noise it is like there is no insulation at all. The glass shelf will come out when you open a drawer and it just feels cheap. I really expected more from Whirlpool.
No, I would not recommend this to a friendNot happy with service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 hours over delivery time .. no call of delay .. no one to call for confirmation .. was promised removal of refrigerator.. and was told .. NO we don’t have time ... wouldn’t even help to move it out of the way .. very poor service
No, I would not recommend this to a friendLast 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable! Both the refrigerator and freezer sides stopped cooling and spoiled all of my food. Exactly 4 months after purchasing this item. What a piece of garbage.
No, I would not recommend this to a friendDO NOT BUY THIS PRODUCT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible refrigerator, The drink dispenser on the front door leaks constantly and there is no drip tray so it leaks down the front door 24/7 Unacceptable product - back it goes
No, I would not recommend this to a friendI love my new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just waiting for a back order part and then I will be calling you back to setup appointment for this part to be installed. Then I will be all good!
I would recommend this to a friendNot a good fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is loud and seems to be getting louder. I wish we would have returned it right away. Also, the water dispenser drips twice every time it’s used which we were told is normal. That should not be normal.
No, I would not recommend this to a friendBad
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had problems with this refrigerator since we bought it. The Whirlpool repair people have been out to our house at least 5 times and they keep ordering new parts, none are working. DO NOT BUY THIS FRIDGE.
No, I would not recommend this to a friend