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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2682 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,682 reviews
  • Rated 5 out of 5 stars

    My new Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrigerator. I really like the fact that finger prints do not show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has performed fine for us in the month we've owned it thus far. We recently moved on from a GE French Door fridge that developed problems with the ice maker, freezer seal, closing flap, drawers cracking, and leaking on the floor. So, ANYTHING would have been an upgrade. PROS: It keeps things cold. It dispenses ice and water properly. CONS: The ice maker took awhile to start producing ice at a solid rate. The compressor is typically noticeable and occasionally VERY loud, our previous fridge (though it had other faults) was whisper quiet. There is no thermometer to see what the temp is inside the fridge or freezer, or what the temp is set at. There is just a "cold" to "coldest" 4-bar meter. I feel like the technology was a bit better on my previous machine. But hey, it seems to work well so far. I'm hoping with less bells and whistles, there will be minimal maintenance and long-lasting product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ITS QUIET !! COULD BE BETTER DESIGNED FOR FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning other GE refrigerators with temperature problems, I decided to get a whirlpool . The first whirlpool I got DEFECTIVE and was VERY VERY LOUD so, I had to return it. It was also a side by side but the smaller one..So, FINALLY I got this one .. AND IT IS VERY VERY QUIET & Temperature is ok. Freezer could be better designed for more space . Refrigerator bottom draw should be better designed to be the full length of the draw not shortened, don’t make sense .. stupid design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good refrigerator and I would recommend its purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for compact space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this fridge. It’s compact but spacious, with plenty of shelf and drawer space. Ice maker can be a little loud, and the angle of the glass placement when getting ice is a bit awkward, making it easy to spill/deip ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the price is good and the quality is good. My last renter broke the whirlpool in less than two years. We will see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it! The fridge was delivered on 1/19/23. A lot of reviews I read said that after getting a cup of water, the dispenser dripped and water ran down the front of the fridge. Ours only did this twice and then stopped. Others complained that the fridge is noisy. Not true. Initially while it’s making ice, you hear the cubes dropping in the tray. Once the tray is full, you don’t hear ice cubes dropping. The factory settings for the fridge and freezer are perfect. The fridge holds steady at 36.5 to 37 degrees. The freezer holds steady at zero. I bought 2 thermometers to monitor the temps. I did bump em a notch and the fridge was 33 degrees and the freezer was minus 10. While we LOVED the milk being ice cold, I thought that was too cold for fruits and veggies. This is my first side by side. At first I didn’t keep the milk in the door. I do now and it’s just as cold as being on the top shelf. The geek squad was amazing with setting the fridge up and taking our old one away! I would definitely recommend this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product simple enough for seniors to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple yet dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid without a lot of bells and whistles. The ice maker is awesome and beats Samsung any day. Never buy a Samsung, you will regret it. I had 4 ice makers replaced in one year, finally gave up and could not get Samsung to warranty it any longer. This refrigerator is solid as a rock, definitely a good buy at half the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge and the people who work there in Vineland were great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonder. Fits perfectly in my narrow kitchen space. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works fine. I have another whirlpool that works great as well and it’s 15 years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge we enjoy the fresh and crisp water from the dispenser, and the ice are the perfect size, its super spacious inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator but overall design needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator performs well but the overall design could be better. Ice and water dispenser takes up too much room in the freezer section. This makes the freezer a little cramped. Water dispenser is good and all but it is easy to spill water on the floor if you (kids especially) are not careful. Not really a fan of the refrigerator door hinge. It allows the door to freely swing open almost all the way, >160 degrees. You have to use one hand to hold the door open while you take stuff out of the fridge else it goes flying towards the cabinet/wall. It doesn't stay still in one spot while it is open. Freezer door doesn't do this btw. Not sure why they can't make both doors to function the same way??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24.6 Cu. Ft. Side-by-Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good refrigerator at its price point. Whirlpool never disappoints when it comes to their appliances. Very stylish brushed stainless steel finish that will compliment your kitchen. This refrigerator is in between your average functional refrigerator, and right at the tail of the much more high end units. I have a family of 6, and we all fill up our water bottles throughout the day. The ice machine makes ample amounts of ice for everyone filling up plus some stored in the bin. It does take about 24 hours to make the first batch, but once it starts the bin will fill up quick. Internal has good amount of storage both in the freezer and fridge itself. Also, Bestbuy's delivery was very swift and easy. The guys took it all the way to our kitchen and hooked up our water line to it (Additional charge for the installation, trust me it is worth it if you don't know what you are doing).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge freezer, but hate that I can’t adjust the shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you for your help at store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my old refrigerator was the same brand Whirlpool and I have it for 16 years and it works wonder full all the years . that is why I get the same brand. and thank you best buy for the workers that you have they where so nice letting me know at what time the will be coming and nice setting up the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streamlined stainless steel exterior creates an attractive refrigerator in my kitchen. The finish resists fingerprints so it always looks new. The interior is brightened up by the LED lights both in the freezer and refrigerator sections. The water dispenser works well and stops quickly when glass is removed so water does not stream down the door. Plenty of adjustable shelves to work with. Icemaker works well. Once in a while, you can hear the ice cubes drop into the container but otherwise it is quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator and the service was excellent as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Plenty of room on each side runs real quiet even when ice is falling

    I would recommend this to a friend