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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2734 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,734 reviews
  • Rated 5 out of 5 stars

    New Whirlpool is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recently purchased Whirlpool refrigerator fits perfectly in my kitchen without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient staff and product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and the staff who installed it were helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit working great for me and in my opinion very good bye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our kenmore after just over a year due to persistent problems with this whirlpool and we’re totally satisfied with the results. Works great, huge ice maker, simple to use and easy to clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap! doesn't hold up, not even used it 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm writing this review after having used for 2 years. Purchased in June of 2022 from best buy. At first this looks like a good deal. But after 18 months (6months outside of the warranty) my ice maker stopped making ice regularly. At first I could turn it off for 30 seconds and that turn it back on and get it to make ice. But 6 months later it just completely stopped. Whirlpool will send someone out for $450.00, Yes that is a 1/2 of the cost of the fridge new!. I have switched out the water filter every six months and checked the water lines. It simple doesn't work. So what looks like a good deal will end up being a headache and more expensive in the long run. Not a good deal, whirlpool quality is not the same as it once was. Pick a different brand and save money in the long run. Would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice side by side. A lot of room and shelf for milk. Nice led lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product this is the second one we bought. Our daughter bought one because she asked us what was the best product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a couple of months, so far everything is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the service for instalation thru best buy was spot on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ever thing for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so for so good the freezer is the right size just what was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, plenty of room. Icemaker is better than previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice and it has just the right amount of space that i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, sleek, & looks great in my kitchen! Great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not purchase this product again, try GE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with temperature, on going. I bought the machine less than 3 years ago and now I am waiting, waiting, waiting on parts. I looked on the Whirlpool parts website and the control panel might not be available for a month! Buy a different machine unless you want it to be obsolete in 3 years. Mt previous refrigerator, a GE, lasted for 20 years, required one repair and parts were available!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst design ever. Side by side is not sufficient for a family unless you like going to the store every other day. This style was in our house when we bought it. If you go for ice, the water button gets pushed accidentally almost everytime and then you have water everywhere. Having had a french door style before, I recommend it over this one. I’d rather have a tip freezer style over this one. New to whirlpool appliances and don’t mind the brand, but this fridge is for a single person or a couple, who only ise small glasses!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst refrigerator ever.. DONOT BUY IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in Jan 2020 and four years later, it quit cooling on both the freezer and fridge side. I called Best Buy, Whirlpool and their authorized repair agent in Southern California, and I got no responses from them even when this fridge is covered under 5 year federal warranty. I was told that the compressor is out and need to be replaced and got a repair quote for $1000+ . All I get is a runaround and it is incredibly frustrating not to have a fridge during California summer. This is the worst Whirlpool product I ever bought. Can anyone from Whirlpool contact me and let me know what to do with this worthless junk in my kitchen?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy shelves!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this whirlpool model installed 3 days ago and already one of the door shelves popped off and shattered. The shelves are very flimsy plastic that also have a top edge that curls in, so a container can easily catch onto it and pull the shelf off the door. This was me pulling a jar of mayo out of the shelf, not one of the kids, who are less careful. The plastic is so crackable, I can’t imagine the other shelves will last long. I don’t know why whirlpool hasn’t made more durable shelves. The replacements are expensive for parts that are cheaply made and will likely fail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    like a swamp cooler is in my kitchen its so loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase: the motor always running and it is loud, the drawers are small, water is NOT cold at all and has no drip tray do water runs down to my hard wood floors, the shelving and door trays are so cheap I do not feel they will last, and EVERY time we open the fridge is rolls forward so a few time during during the day we have to push it back in place. WHAT A REGRET

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to start, I am completely unsatisfied with this fridge. For one they cannot get the handles and the door to match up no matter how much adjusting is done. Second, it drips water every time we use the spicket and also drops ice out at random. Then there is the door creak, we've had it serviced twice for the same reason and it continues to make the creak every single time you open the door. We will not be purchasing any Whirlpool products in the future for these reasons. This is what a $1,000 gets you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our downsize project. Nice looking and quiet.

    I would recommend this to a friend