Customer Ratings & Reviews

This is the worst fridge I've ever owned, it's literally designed to be bad. It's as if no one ever tested it out for 20 minutes before they started selling it. The water dispenser sits at the very outer edge of the fridge which means water drips go down the side of the fride and onto your floor and boy does it drip! It drips like crazy, you put a service request in, technicians come out to fix the drip but also mention due to how it's designed it's just going to happen and that they can't fix Whirlpools bad design. Better hope you don't have wood floors! Whirlpool unfortunately will not address this issue for their customers as they'd rather keep the defective design and hope people don't care about water all over their floor. Your only solution will be to pay someone to dispose of the fridge and find something else.

Water dispenser is the slowesr ive ever used. We dont bother with its that slow! Fingerprint resistant stainless steel.. not even close ( one of the worst features)!

Garbage very noisy really liked it but way too loud must got a defective one waiting for a new one this week getting a even exchange if not swapping for a different brand! My old samsung was so quiet this one way worse seems like i bought it at CRAIGSLIST....

I have had a service tech here 3 times to repair this unit. It keeps freezing up the coils. The first attempt at repair was to reposition a sensor with foil tape. The next attempt was ordering a new sensor or resistor for the defrost cycle. The tech had to come back out due to ordering the part. Now here it is just a few weeks later and it's frozen up again! Whirlpool needs to replace this unit. I can't keep having food spoiling. Not once has Whirlpool stepped up to compensate me for the loss of our groceries.

It did it's job, but for me to get an evaporator restriction in a unit only 4 years old is ridiculous.

I own a similar Whirlpool refrigerator. Whirlpool used to be a top brand. Sadly they are making the worst cheap garbage now. Within a year the doors rusted. The replaced them but the new ones have rusted too. The drawers shattered. They replaced them too and they shattered again. A hole in the inner side opened up, I have no idea how it happened. The unit is out of warranty so they did not fix the problems when they occurred a second time. Then the drain for the defroster clogs and it puts a pool of water on the floor. I have to take the back off of it and unplug it every 2 or 3 months. A refrigerator should last 20 years, not 2. Any other refrigerator has to be better than this piece of trash.

The doors had caulking around the seal on the metal doors. Thin glass shelves that fogged up when the door was open. The frig rolls when you open the doors because it is so light.

The design is poor. The shelves are fixed with no ability to change the spacing without completely removing a shelf. There is only one small shelf that is high enough to store milk jugs or typical liter-sized soda bottles.

Never cooled right from the start. Took Whirlpool 3 months to send the parts and have them installed to fix the freezer. When technician came to install he said the unit was defective and not fixable. Water dispenser would drip after dispensing which left a water stain down the front of the freezer door. Ice would also get trapped in the dispenser and then melt and leak out. Terrible design and worse service. It does look nice though.

Not worth the expense. Food in the refrigerator constantly freezes and ice maker has broken into pieces 4 times now. Been utterly unusable since it was purchased. Customer service, though competant and friendly, completely unable or unwilling to fix the problems. Overly disappointed with this purchase.

This frig is so loud it’s rediculous! It constantly has something going on to continue to sound like an MRI machine. I only replaced my appliances to update the look, however my white refrigerator of 15 years never made a peep! Worst purchase ever! Oh and by the way the appliances came with roaches in the boxes and the delivery and install was a nightmare!

Water isn't cold. Ice cubes fall on the floor throughout the day. If there's water in the drip tray, it ends up on the floor when you open the door.

Small space in the freezer for meats . It came with the house at fill price and its grabage.

Bought this to replace a decent fridge because the ice maker stopped working. Had this a month , ice maker stopped working! Tried all the trouble shooting. Even if they offer to fix it , no way ! Huge red flag .