Customer Ratings & Reviews
- Model:
- WRS325SDHZ
- SKU:
- 5991300
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Water dispenser
Can’t use what I spent money on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker and water dispenser is not working. The 3rd party delivery guys did not ensure it worked, they hooked the lines up on old existing lines
No, I would not recommend this to a friend Defective in many ways Reported and nothing has b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective in many ways Reported and nothing has been done I am continually lied to by Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bart, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Not worh it to buy from Best Buy Outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in August and in one month it's dead all of my food spoiled. This is a setup where you can not return this frig, even though you have total tech. Total tech to me I have to call the manufacturer and get someone out here. Of course, it will take two weeks to have Whirlpool come here, Which puts us in a severe situation. I'm very disappointed !!!!
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product and works as expected. Easy to install.
I would recommend this to a friend - Pros mentioned:Size
Excelent Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Efficiency and space perfect for everyone.
I would recommend this to a friend side by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.drawers are sticky/rough to open and close interrior shelves not adjustable
No, I would not recommend this to a friendpoor communication
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for the refrigerator to arrive for four days and the saddest thing is that they don't even know when it will arrive.
No, I would not recommend this to a friend- Cons mentioned:Water dispenser
Multiple issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door seals not sealing,ice maker dispensing at will,and delivering crew couldn't level refrigerator
No, I would not recommend this to a friend My New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure how I feel about it. I makes a noise I"m not sure if this is normal or if I need to get someone out to look at it.
I would recommend this to a friendRefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator came damaged twice I’m hoping this time itsvok
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, TheresaG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not satisfied. Would not recommend it to no one. Total thumbs down
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great fridge lousy delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great …. Delivery was a total screwed up mess.
I would recommend this to a friend Whirlpool product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very very useless. Not cooling non making ice. I didn’t know that the whirlpool 2 side door refrigerator I brought in just 4 months is actually over 4 years old. Trust me you don’t want to waist your money behind this product because you will be mad as I’m. I have all everyone possible to get a replacement or exchange and all I get is one hold to another. And transfer to another department each time.
No, I would not recommend this to a friendSpacious and the ice maker is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves on the door of the refrigerator are wider in this model than they were in side by sides I have owned in the past. Holds large bottles of ketchup and bbq sauce easily. I also like the large bottom drawer in the freezer without a lid. It is open and deep so your items are easily accessible.
I would recommend this to a friend- Pros mentioned:Overall performance
Product is good delivery was a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge I actually love. It looks good and is working great. 5 stars for product. 0 stars for delivery. Avoid it if you can.
I would recommend this to a friend - Cons mentioned:Noise level
MADE CHEAP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MAKES LOAD NOISE GETTING ICE FROM THE FRONT SOUNDS LIKE A CHAINSAW. I NEED TO CALL ON THIS IN CASE I GOT A LEMON
No, I would not recommend this to a friend - Cons mentioned:Noise level
Noisy refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator a few weeks ago and if I could return it I would!! It is the noisiest and loudest thing I have ever heard.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Rosemarie:
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.
We look forward to your reply.
- Cons mentioned:Noise level
Loud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy all you hear is it running wouldnt recommend
No, I would not recommend this to a friend Freezer side quit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine broke in August after 2 years and Best Buy can't get a replacement till Jan of Feb of next year. Whirlpool use to be a great product but not so sure now. I can get the same product from Best Buy competors in 7 days guess they don't have the same relationship whith Whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JimTexas, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Unreliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had the fridge for a year yet and this morning I noticed it was not cooling. Thankfully I caught it on time so I was able to relocate the items so they wouldn’t spoil. But what is the point of selling a product that faults before the year mark.
No, I would not recommend this to a friend
