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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2723 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,723 reviews
  • Rated 4 out of 5 stars

    Level fridge to reduce hum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are satisfied with the Whirlpool side by side. The shelves are fixed but offer a lot of clearance. Door bins are generous, freezer is cold, and ice maker/water dispenser work. The hum was a problem until we leveled it. Refrigerator was level side to side but not front to back. Checked our floor and it is level. We removed the front grill and adjusted the wheels as explained in the Whirlpool instructions. The front grill has 2 clips, one on each end that need to be pulled straight out to disengage. Now that it is level, the sound/hum is a normal sound in our open living area with tile floors. Sound went down about 3 decibels on phone sound app., about 39dB to 36dB, standing next to refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24 cu ft Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good medium sized refrigerator. Plenty of room in the door for all small items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a shorter fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator broke down. We needed a new one that was 69 7/8 inches or less because of our existing cabinets. This one fits and the refrigerator and freezer are fine. My main complaint is the ice maker is completely different than the one in the model on the showroom floor. It produces ice slowly and doesn’t seem to have an overflow bar that will shut it off if it gets too full.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is a very good refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whirlpool refrigerator has a light and the icemaker dispenser always has ice and it’s right where we need it in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you for your help at store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, my old refrigerator was the same brand Whirlpool and I have it for 16 years and it works wonder full all the years . that is why I get the same brand. and thank you best buy for the workers that you have they where so nice letting me know at what time the will be coming and nice setting up the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Philip Huang

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast service, my wife is very happy with the new refrigerator,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much.great machine, I recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 24.6 cu. ft. refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior of the frig gets steamed up each time you open the door. The door dented slightly the first time it was opened when it bumped the adjacent wall. The water dispenser drips water down the face of the door if you remove the glass too quickly or if you lightly touch the water dispenser when getting ice. It should be set back about 1/2 inch more in the door to prevent this from happening. There should be more adjustment positions for the shelves to accommodate taller items. In general the unit does keep refrigerated items cool and the freezer keeps them frozen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit! Sleep and quite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far! One of the drawers had a small crack and customer service without question sent a replacement. Appreciate that! At first you think there’s not enough space but in reality there is plenty. Love the drink holders on the side door. The no fingerprints is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the old side by side I had. More storage and definitely a lot cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Ordered one day and delivered next day! Delivery/Installation staff were fast, thorough, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for years and no problems. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It has the perfect amount of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the price is good and the quality is good. My last renter broke the whirlpool in less than two years. We will see how long this one lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great fits perfectly. Fridge is everything we expected for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge that can be a primary usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. You cannot go wrong with this refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frenchies 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appliance but I do not like the water and ice dispenser, The water does not stop when paddle is released causing a little water mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went with an old school product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at numerous options, I decided to go with an old school manufacturer with a good reputation for reliability. My Whirlpool refrigerator looks great and has a lot of great features. Of course being a newer model, I need to keep the instructions handy! Otherwise, no regrets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Must read review, DON'T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about purchasing this fridge to start a new set for my kitchen but wish I would have known what to look for before purchasing. One of the clear refrigerator door bins broke within 6 months as well as ice maker. Manufacture warranty covered ice maker but not bin. The worst part of this appliance is the front freezer side door. The ice/water dispenser area does not consist of a tray or dip of sorts. When I dispense ice cubes and one stays in the chute it eventually melts and falls down and out onto flat tray. Once that cube melts to water, it drips down the front of the fridge and has damaged the door panel. When I can catch it, I wipe it right away but when it happens during the night, there's nothing you can do. It will NOT come off. I am so upset with this product because you can-not hide the damage. Buy a fridge with a removable tray or an option so this does not happen to your new appliance. Model: WRS325SDHZ

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a solid/sturdy refrigerator that was also quiet. This whirpool refrigerator is just that- no complaints at all. Love the crushed or cubed ice feature, very easy to use and has a lock on the front so my little one will not touch buttons!

    I would recommend this to a friend
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