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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,106 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we had delivered, the water wouldn’t come out of the dispenser on the door and the water wouldn’t make it to the ice maker either. We did have another one delivered and it seems to be working fine. I don’t like how the shelves in the refrigerator section are all the same distance apart so if you have something slightly tall like a double layer cake or a pot with a lid, your only choice is to put it on the top shelf. If you have 2 tall things then good luck! From the factory it has a lube in all of the tracks of the drawers. Yes, it’s supposed to make the drawers slide better but if you get it on your hands or anything it’s hard to get off. I can’t see the tracks of the drawers lasting a long time. They seem cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bad installation and carry away service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigator is good, however, the installation and carry away service was awful. They never installed the new water unit and did not carry away the old refrigerator, which was in the contract and paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent. Looks good. Capacity is also good. I would recommend this

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water dispenser

    Rated 4 out of 5 stars

    Nice looking Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded refrigerator. Ice and Water in door. Ice maker can be noisy, usually not too bad. Ice sometimes gets stuck, easy to clear.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good value, basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband wanted to replace refrigerator without having the high tech functions or top/bottom freezer drawers. This side-by-side is similar to the 17-year old Maytag we're replacing. It is a basic refrigerator with some good features: egg storage on door, dairy drawer, easy to reach filter, really fingerprint free :). The things I don't really like are: ice dispenser takes up too much freezer space, lower hinge on freezer has a white component that stands out from the black stainless, poor water dispenser design (should be set further back from the door recess as water spills on the floor if the glass isn't placed exactly right).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whirlpool side by side is a great frig at an amazing price love the storage and way the shelves are laid out same with the freezer side whirlpool in my opinion makes very good appliances and what ever you on any of you purchase at best buy don't for get the price match guaranty so you will all ways get lowest price aroung

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall good refrigerator for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator for an even better price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! I have only had this refrigerator for a month, but haven't had any issues. Great storage space, keeps everything cold, cool LED lighting, and a separate dispenser for ice/water. I keep reading from other individuals that it is noisy, but that is definitely not the case! Beautiful refrigerator at the perfect price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so roomy. Old one had 2 drawers, this one has 3 drawers. Plenty of room on the shelves. Love the ice maker, ours was broken, so this one was great..

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water dispenser

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, looks great, and runs great. Didn't give it 5 stars because I do find it to be a little noisier than my last fridge and also you have to be careful when getting water or ice as it continues to drip if you pull your cup away too soon.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    All you need

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for tight opening. Only issue is water drips from dispenser into stainless door, can leave etching over time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking fridge. I love the sleek look and it is fingerprint resistant. It's also quiet and roomy. You can hear the water go into the ice tray when it's making ice but it's a few seconds so nothing annoying. Liked this fridge and easy delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice!!! Good price fit perfectly at my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water taste a lot better than my previous fridge. with plenty of space for me and my wife. Definitely would recommend for a small to mediun family

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Must read review, DON'T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about purchasing this fridge to start a new set for my kitchen but wish I would have known what to look for before purchasing. One of the clear refrigerator door bins broke within 6 months as well as ice maker. Manufacture warranty covered ice maker but not bin. The worst part of this appliance is the front freezer side door. The ice/water dispenser area does not consist of a tray or dip of sorts. When I dispense ice cubes and one stays in the chute it eventually melts and falls down and out onto flat tray. Once that cube melts to water, it drips down the front of the fridge and has damaged the door panel. When I can catch it, I wipe it right away but when it happens during the night, there's nothing you can do. It will NOT come off. I am so upset with this product because you can-not hide the damage. Buy a fridge with a removable tray or an option so this does not happen to your new appliance. Model: WRS325SDHZ

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Our salesman was very helpful and knowledgeable and answered all the questions we asked.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fine For The Most Part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking "side by side" refrigerator/freezer. It seems a little noisy at times, but we were told to expect some noise occasionally. My wife loves the way she can see what is in the drawers and on the shelves--nicely lighted and nothing is hidden from view. She likes how the shelves on the door can be rearranged, but that cannot be said of the interior shelves (which is a negative for her). She loves that the refrigerator is on rollers, and can be rolled out easily for cleaning purposes. She could not think of any negatives pertaining to the freezer side. We are happy with our purchase, and very happy with the guys that did the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker inside the fridge instead of the door is a plus. Tons of capacity, fits milk 3 gallons deep. Doors are slightly crooked but the delivery guy explained that it’s due to how the fridge is only able to be leveled on 2 corners.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and very good refrigerator, the reason I didnt give it a 5 star is because the freezer side is pretty small and if your fridge is in a nook it's very hard to open the door enough to reach the stuff in the back. Also, it is noisier than our Samsung was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Very good service, friendly delivery, and perfect email tracking. Highly recommended.

    I would recommend this to a friend
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