Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2728 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,728 reviews
  • Rated 5 out of 5 stars

    Stainless steel refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel, very sleek and love the ice and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one we have bought for our homes. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator work fine just smell too much Freon when i open the door. other then that it work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side By Side Over The Years With Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful! I like the side by side style because I feel it's bigger-just my opinion. The ice maker is bigger too, and that was important to us also, and you don't lose space as much space as other styles. Lots of shelves, drawers, and good lighting. Geeks delivered it, removed and hauled away our old fridge, hooked this one up, (brought parts if needed), and did a fantastic job doing so. Our old appliances were all Whirlpool and that fridge was a side by side, but they all held up for 20 years, and were actually in pretty good shape and working after all that time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light inside is bright, feels twice as spacious as my previous side by side. Would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and spacious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking into different fridges for a while and when we seen this one at such a good price we couldn't pass it up. This was as spacious as we wanted/needed and it has double doors! I love that the storage drawers are spacious and that the doors have plenty of room for extra items. It also has a choice of ice type: crushed or cubed! The temperature control is easy to adjust. A plus to this is that one can lock the key pad so your kids cannot change temps because they decide to play and see what the buttons do. Overall a great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Undetermined Noise Issue and faulty ice maker

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge about a 1.75 years ago. Within the first 6 months it started making a loud vibration noise several times a day. When it was still under warranty had service come out several times to try to figure out the problem. No luck. To this day it is still making a loud vibration noise about 5 times a day. Every time service came out I had to use my personal time off at work. I got tired of wasting my vacation time and stopped calling service. Then the ice maker stopped switching to cubed ice. I finally rigged the ice type mechanism to stay on cubed. Whirlpool did NOT check back to see if my issues have been resolved. Just waiting to see what happens next. Never again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the ice dispenser is a bit messy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Whirlpool refrigerator. I really appreciate the service they provide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Discouragemtn with ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is noisy and still haven't figured out how to open the ice bucket inside. Will keep working on it but instruction book is not that helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, lots of storage, matches other appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side-by-side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge/freezer. Only drawbacks are that the ice door occasionally freezes shut & I have to grab plastic tongs to remove the ice while holding the freezer door open. Also the light is behind the ice/water. So yo can't alway see how full your cup is. The water does not come out chilled by itself. I have plenty of room for all my food.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars I would! I am on my second replacement, hundreds of dollars in spoil food, time wasted taking days off work to get it repair it is ridiculous! Bought Best Buy geek squad protection but since my refrigerator is not a year old they keep sending me to deal directly with Whirlpool. On the phone for the 6 or 7 time trying to get it fixed and no one is helping I need a NEW refrigerator or my money back at this point very frustrated buyer beware when purchasing this useless piece of steel and also beware when buying their extended protection plan since Best Buy hides behind the manufactures warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy at Best Buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pretty happy with this fridge, although the shelves are not adjustable, heightwise, there are so many shelf door options so we are able to fit everything nicely. The lighting is BRIGHT and we like it that way, you can see all the way to the back without moving everything around. Our first one was a bit wonky, the door would stick and make a terrible noise but Best Buy had another one to me in a week and we are very pleased with the purchase and delivery and follow-up. Delivery guys were professional and wore masks. Thank you Best Buy and Whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Side-by-Side Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my refrigerator for a month now and have been quite happy with it. For the first week or so, the ice maker did not seem to work correctly. The ice chute kept filling up with ice and frost, which then melted into a glass I had put in the door. After that week, it has worked beautifully and I have had no further problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water and ice machine work well. This refrigerator holds a lot of ice. Water and ice have a good taste and no smell. When refrigerator kicks on, it can be a little louder than what I am used to. Overall, I am satisfied. Lots of door space that helps with bigger items as 2 liters and milk jugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's deeper than I would like, that's the only thing keeping me from giving it five stars. I would have preferred a wider, more shallow fridge, but this fits into the space we have and works great. It's a beautiful fridge, holds a lot of stuff, and so far it keeps food wonderfully cold--even gallon jugs of milk kept on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliance fits so well in my home. I really think it was a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator, but it is loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good refrigerator, but as other have stated it is loud and because of energy requirements it does seem to run a lot. I do like the feature that if it is running and you open the door it stops running while the door is open. It was a good replacement for the 15 year old Whirlpool side by side that crapped out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because all my other appliances in my home were Whirlpool to match. Attractive product and American made (as far as I know). Does what it is supposed to but beware this is standard size and may not line up with our countertops. For lower profile refrigerators look into "counter depth" models. I would recommend this model because it does exactly what it is supposed to do.

    I would recommend this to a friend