Customer Ratings & Reviews

Perfect nice quiet I recommend this product for everyone

Nothing fancy just a good working unit. Ice and water dispenser is little tricky to use

Our old Whirlpool Refrigerator lasted 17 years. We smelled a chemical odor when we opened the door (leaking freon). It never stopped cooling. This model is almost the exact same design interior storage and size as the old model (except ice maker is different). It is a little louder than the old model when cooling? Would have thought they could go the other direction (down) with the db's? So far at one month we are enjoying the refresh! Would buy again. 2 man delivery team was fast, pleasant & professional!

The delivery was great and setup was a problem took two times the geek squad had to come out but it got fixed. The problem was the water line hook up. I have an older house and they wouldn't use the exsisting water hook-up. On the second visit they hooked it up.

Great product at good price. This open box fridge was almost in perfect condition

Delivery went well. Install not completed by Best Buy since they will not install to reverse osmosis (RO) system. Did install myself. Initial water and ice production fine, subsequent water dispense fine but subsequent ice production not good. Per Best Buy, will call Whirlpool.

Very nice refrigerator with ample storage. Since storage shelves can be configured, it is also flexible. The ice maker makes little noise unlike our previous refrigerator.

The plastic in the floor of the freezer developed a large crack. We did nothing to cause that sort of damage. Refrigerator is less than two years old. Even if barely out of warranty that is a terrible quality control flaw. Product support offered no support.

The refrigerator runs quietly, nice designed. However, the handle on the left was installed uneven with the one on the right. Called Whirlpool to fix it, and they said if it is for installation, I will be charged for over $100.00 labor fee. I decided to return to Best Buy and purchase a more cubic feet frig from Samsung with lesser price.

Great ice maker. I miss the storage of my old french door with bottom separate freezer but this is easy to clean and a quality unit

Refrigerator fits our new kitchen, excellent value and a lot more storage then we had before.

Very nice refrigerator. Great, easy to clean finish. Only complaint is the is and water dispenser could be a little higher up on the door.

I have had this refrigerator for about 2 weeks and couldn’t be happier. I did a lot of homework for an entry level side by side refrigerator and am very happy with my purchase. It works well, keeps everything cold, the water dispenser and ice maker all work well and is very well lighted inside and also the this display outside can be seen well in the dark. It makes a little noise but not a problem unless it sits next to your bedroom door.

I wanted a side by side because of our tight spaces. Check! Ice dispenser has a tendency to drop more ice than expected thus leaving a mess on the floor. But I guess there is a learning curve on using it properly. The tall bottle holder on the door shelf is a little clunky but its more annoying than an issue. Overall, really happy with the purchase.

really good small family refrigerator. Solid reliability & quality

We've had the refrig for about 4 weeks and it is great. It looks good and is not hard to clean having a brushed stainless surface. It was hard to figure out how to turn on the ice machine but the helpline at Whirlpool helped us take out the icemaker part to find the on/off switch. Really not much dripping from taking water out unless you are careless. So no problems that were in the many reviews I read. The delivery guys were efficient and careful and got the refrig level and the handles levelled too.

Have had this now for about 2 months. Everything has been working fine. Temperature settings on the outside are handy but I wish they gave an accurate temp. setting instead of just a number of lit bars. The door shelves can be configured in a number of ways, the interior is well lit with the led lighting, and the compressor noise is not overly loud when it turns on. The built in water filter is a nice feature but I have not had to change it yet so can't report on how easy it is to change. So far pleased with this purchase.

looks great and functions well. Issues with display on outside. Freezer and fridge temperature are controlled on touch panel and its very inconvenient, every time you wash panel it changes temperature settings. This should be on inside. Its great if you do not clean panel

I bought this Whirlpool 24.6 cubic foot side by side fridge in order to replace the one that was there when I moved in. This is 1.5 cubic feet larger, which is great, and it has a sleek, attractive design. The icemaker is fast; the storage is substantial; and I love the bright white LED interior light. This fridge is also super easy to pull out if necessary - a rare attribute, but great if one has to get behind the fridge to clean, etc. I am really happy with this - good price without being ridiculously expensive; and it has everything I need, including the ability to turn off the icemaker if I don't want ice to sit for weeks.

I like this fridge it was a good buy for the money. The only problem is the refrigerator door keeps dropping lower than the freezer door. I returned the last one I got and got a different one because of it and this one’s doing the same thing.