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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,106 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    whirlpool 24.6 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator was needed for a downstairs gallery kitchen side by side was my choice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfaction survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very satisfying and suits my need. It is very user friendly. The freezer section has a lot more room for storage and I like the external ice maker, makes it easliy accessible for childrens. I also like the storage place on the door in refridgerator side, it has lots of room. Overall the refrigator has lots of storage space, more than my previous one. It's good choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Acceptable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced, sleek look, adequate space, however, the door does not have a stopper so you have to hold it open or it will swing all the way back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Works great on the freezer and refrigerator side. Fits perfectly in our space as we have limited room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing Fancy but very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge doesn't have all the bells and whistles of a lot of the other models, but provides a nice feature set for the price point. The one complaint is that the wheels underneath don't seem to lock and sometime the weight of the door swinging open pulls the fridge away from the wall.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Great interior, Exterior water is problematic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the interior layout of the refrigerator and freezer- more space than I anticipated! I was also very impressed with the Best Buy delivery and installation teams - very professional, great service. I am only giving this 3 stars though because of the water and ice function. I intentionally selected a unit that had an exterior function for both water and ice. The water is only cold for one cup, defeating the purpose/ease of an exterior option. Additionally, the water will drip after each pour (down front of freezer, not on drip tray). Ice function is temperamental, but mostly working!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    I would not buy had i known...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is Very Loud and the ice gets stuck in the dispenser. Filter is at floor level and very hard to reach to change. Keeps things cold.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice. I read a review that says this fridge runs loud but it's quieter than the GE this replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Reliable Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this two-door refrigerator for a few months now, and the built-in ice maker has been a game-changer.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, roomy, stylish! My only complaint would be that ice/water dispenser needs a tray! Keeps spitting ice and water to floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good easy simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very classic look so fat so good seems a little smaller but its good I like it better than our old Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had a Samsung fridge, would not recommend. First of all I learned why the ice makers go out so quickly, it's because they are in the fridge and not the freezer. Bought this Whirlpool as an open box unit and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FRIDGE. IT MATCHES MY NEW OVEN REALLY WELL. WOULD HAV BEEN NICE IF AFTER ITR WAS SET UP IF I WOULD HAVE BEEN INSTRUCTED HOW TO PUT THE INSIDE TOGETHER AND ON ITS FUNCTIONS. AS IN: HOW TO SET TERMP FOR FRIDGE AND FREEZER, HOW TO TURN ON ICE MAKER, etc. SAME THING OCCURED WHEN MY OVEN WAS DELIVERED. IT WAS SET UP, CHECKED TO BE SURE IT WORKED, BUT WAS NEVER INSTRUCTED ON ITS FUNCTIONS AND USE.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge. Would buy again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has more than enough space for a family of four. Easy to install. Only negative is that the fridge door swings open.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Don't buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this less than 6 months ago and regret this purchase for many reasons: one, water drips from the drink dispenser and down the front of the refrigerator. Also, the way you press the water dispenser to get water in your cup, you use the lip of your cup and how unsanitary is that! We have water somehow dripping from somewhere in the freezer and icicles forming from the top and sides. My husband found some solution online that involved putting silicone caulking around the seal, but that did not help at all. I keep begging him to call Whirlpool, but haven't yet. My biggest beef is the poor return policy of Best Buy. We said years ago we wouldn't buy from them just for the policy alone, but obviously we forgot and are sorely reminded at this point. We should have gone to Costco.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      SJ18:

      Thank you for your review.

      We are sorry to hear of the concern with your appliance. Please respond back to this email address [email protected] with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns.

      We look forward to your reply. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great, I like the led lighting and shelf space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. only sometimes the noise to make the ice is loud

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Didn’t get well customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker was nit working and Best buy told me that they could not do anything about it because i didn’t buy a service contract

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our needs, it is a very eficient product,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    WHIRLPOOL FRIG. Great- but a bit noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was couple hours late --- but it was ok. The guys did a good install job. Since then ---the frig. looks good and works fine. How-ever -- it makes a lot of noise while making ice. (loud motor) Other-wise - its good.

    I would recommend this to a friend
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