Customer Ratings & Reviews

Good service and the best customer service in the story they make getting what you need easy!

The ice maker bar to get ice is to far back.Thanks

Great and very pleased. This is a good fridge and looks great. Has a little drip when getting water out at first but it went away.

Good price on sale but bad design. We had a 14 year old model of the same refrigerator and several changes made were a bad idea. Water dispenser extends out so catch pan is not under it, there are constant drips down the front of the refrigerator any time water is dispensed. They replaced a good ice maker with one that makes very small, quick to melt ice cubes. The prior model had multiple notches in the refrigerator to put shelves at different heights, this one has only one possible configuration, and tall things can't stand on any shelf. The tallest shelf is significantly smaller due to a large controller box on the inside of the refrigerator (that's why this is only 24.6 cu ft rather than 25 cu ft fridge). Less shelves in the freezer and refrigerator than the prior model. The available shelf space and location makes this refrigerator seem much smaller than our prior model. I would not have purchased this if I noticed all these bad changes.

As expected. Delivered in perfect condition. The delivery was on time and the driver contacted me before arrival with his ETA. Old Refrigerator removed and taken away as agreed. This is nicest Refrigerator I have ever owned and it is functioning perfectly.

A lot of space and well lit. No issues, stays very cool.

It’s a good refrigerator, but a bit noisy. I wish I could adjust the height of 1 or 2 of the racks. Overall, it does the job.

I am very pleased with the refrigerator, The "Good" rating is for the installation problems. The installation was not done very well. The ice maker line was damaged when it was connected to the refrigerator. Apparently, it quickly began to leak and water began seeping under the floor. I did not discover the leakage until a few days later (the back of the refrigerator was against the wall) when I had the floor covering near the refrigerator removed and the workers found puddles of water on the next layer of the floor. The leaking was getting worse so I had to get someone to replace the line ASAP.

I’ve only had the fridge for a short while but so far so good. The only issue I’ve been experiencing is the fridge makes loud noises from time to time.

Excellent service! Ordered one day and delivered next day! Delivery/Installation staff were fast, thorough, very professional!

So far, the price is good and the quality is good. My last renter broke the whirlpool in less than two years. We will see how long this one lasts.

It’s a spacious appliance. It is easy to use and works very well

My new Whirlpool fridge was a perfect fit for the dimensions I had to work with. The ice and water dispenser works perfectly, and the overall experience at Best Buy was superb. From the purchase to the delivery and installation. My fav store for all your needs.

It great item with an aforable price Perfectly and big spacing inside

Much more space,Works geeat ,awesome services,we love bestbuy

Love this fridge, it has lots of space. Only thing I don't like is how easy it is to hit the water when you get ice, but the water does taste great through the filter.

So far it’s doing a good job! It’s noisier than our last refrigerator and the ice maker makes quite a noise at times! Other than that I would recommend it!

We needed a new fridge, but were limited in our options as the space to place the unit is smaller, and fixed. We were very pleased that BestBuy not only had an ideal sized fridge, with all the features we wanted, but would be able to deliver the unit within a few days. Thank you BestBuy.

Love this fridge, it makes ice very well and overall a great buy!

The refrigerator is a great piece for any home that cools quickly and efficiently. It runs very quietly and the light is a cool blue which is very soothing