Customer Ratings & Reviews

Would give it 5 stars but the water and ice area just don't line up right for larger glasses. Constantly having water coming out when I am trying to get ice. Other issue is the drawers stick and aren't quite right.

Meets all my needs and looks nice. Very quite too. Main reason I'm giving it a 4 and not 5* is because the feet has exposed wires as shown in other pictures here. No excuse in that. Also my first refrig delivered had a big crease in the side and I had to wait a week to get it replaced. But those thing happen. Another negative is the Geek Squad tech support. One of the delivery guys gave me his phone number and email address if I had any questions. I had one follow up question the same day and I left him a message and sent him an email. No response as of a week later. Called the regular Geek squad CS number and could never get through(waited 30 minutes). But other than that, the delivery guys were nice and did a good job with the delivery. Overall.....satisfied with the refrig.

I really don't like the water and ice coming out 2 different places.I can't put my large glass in it.The door opens too far.Does'nt seem tight enough.

Nice, spacious and efficient cover all our necessities, keeping the food in good shape and make the enough quantity of ice for our day by day

We’ve only had this unit less than two weeks, but so far have been pleased. I really like the interior lighting. With the shelves and drawers being clear, the light can shine right through. It makes it easy to see everything. It creates an illusion that the interior is more spacious. We like the light on the freezer door for water and ice. The ice dispenser area is a little shorter than in our previous fridge so it takes a little getting used to. The solution is to use a shorter cup to catch the ice and pour into your tall cup. Also, the water is in front of the ice, so it is necessary to pay attention when getting ice and water. It’s nice that the light on the ice/water area goes on when it senses your glass. You may keep the light on all the time if you wish. The only issue I have is that the ice dropping from the ice maker is much louder than our previous refrigerator. Although, this fridge is supposed to be the same size as our old Samsung fridge, the freezer compartment is smaller. The whole top shelf is ice maker where in the Samsung, the ice maker was half the size. The shelves on the door are substantially smaller as well. Overall, it’s quiet, the price was reasonable and it looks nice. It serves the purpose.

Product Review: Fridge I recently purchased the XYZ Fridge for my kitchen, and I must say, it has exceeded all my expectations. This fridge is not only aesthetically pleasing with its sleek design and stainless steel finish, but it also offers exceptional functionality and performance. One of the standout features of this fridge is its spaciousness. With a generous capacity of X cubic feet, it easily accommodates all my groceries and food items. The well-designed interior layout allows for efficient organization, with adjustable shelves and door bins that can be customized to suit my specific needs. The presence of multiple drawers, including a dedicated crisper drawer for fruits and vegetables, helps maintain optimal freshness and prevents spoilage. Speaking of freshness, this fridge boasts advanced cooling technology that ensures food stays fresh for longer periods. The temperature control is accurate and consistent, and the fridge maintains a steady temperature throughout, which is crucial for preserving the quality and taste of perishable items. I have noticed a significant reduction in food waste since using this fridge, as it effectively keeps everything at the perfect temperature. In terms of energy efficiency, the XYZ Fridge is a winner. It is Energy Star certified, meaning it consumes less electricity compared to conventional fridges, saving me money on my energy bills while also reducing my carbon footprint. The LED lighting inside not only provides excellent visibility but also consumes less energy than traditional lighting options. The fridge also comes with some convenient features that make my life easier. The door alarm alerts me if the door is left open for too long, ensuring that no cool air escapes and that my food remains at the desired temperature. The water dispenser and ice maker are a welcome addition, providing me with easy access to chilled water and ice cubes whenever I need them. Furthermore, I must applaud the XYZ brand for its commitment to durability and reliability. The fridge feels solidly built, and the materials used are of high quality. The doors close smoothly and securely, and the overall construction is sturdy, giving me confidence that this appliance will last for years to come. In terms of noise level, this fridge operates quietly. While it's not completely silent, the hum is minimal and doesn't disrupt the tranquility of my kitchen or living space. This is particularly important for those who have open-concept living areas where the noise from the fridge can be more noticeable. The only minor drawback I have noticed is that the stainless steel finish is prone to fingerprints and smudges. However, this is easily remedied with a quick wipe using a microfiber cloth, and it does not take away from the overall appeal and functionality of the appliance. In conclusion, the XYZ Fridge is a fantastic addition to any kitchen. Its spaciousness, excellent cooling performance, energy efficiency, and convenient features make it a standout among its competitors. The durable construction and quiet operation further add to its appeal. Despite the minor issue with smudging on the stainless steel finish, I highly recommend this fridge to anyone in search of a reliable, efficient, and stylish refrigerator that will keep their food fresh and their kitchen organized.

Before I purchased this model, I read the reviews and it seemed that one of the biggest complaints was the noise that the ice maker makes was loud. With that in mind, I purchased it anyway thinking that it would not be that big of a deal. Well, it kind of is. It's pretty loud as I have to turn the ice maker off at night. I'm not sure if Whirlpool has a replacement or not. The other issue is the water dispenser as it will drip after use and will drip on and down in front of the door. Other than that, it seems to be a good one. If I had it to do over again, I would have spent a little more and got the counter depth model.

Very good and reliable brand and it the best feidge i was looking for. Bestbuy customer service is also exceptional. Thanks

I love my new refrigerator. It's the absolutely correct size and my salesperson, Joanne R. was awesome. She asked all the right questions and made me really think before deciding this was the correct one to buy. She was courteous, kind and always had a smile on her face. Loved the experience.

I like the amount of storage this fridge offers, the side by side freezer beats the lower freezer completely. This fridge was affordable great value.

researched refrigerators thru grok ai app and the one we picked out was rated excellent. it just so happened to be right there on the showroom floor. We were so happy to find it! awesome day!

In the beginning, there was a mix-up with the survey appointment, which was cancelled by the store without our knowledge. We waited at home all day and no one showed up. The store manager at the Brook Road/Glen Allen, VA location never called back, so we drove to the store. The manager couldn’t confirm why the appt was cancelled, but he couldn’t do anything about it because it was scheduled by Geek Squad, not Best Buy, even though Best Buy sold me the fridge and set up the appt. My guess is that they had a “call-out.” The next day, our fridge was delivered. The Best Buy rep assured us that the delivery team can hook up the stainless steel hose to the fridge. This was not true! We had to spend another $300.00 to hire a plumber. The fridge itself is very nice and it matches our other appliances. It’s less noisy than our other fridge. The only noise I hear is from the ice maker when dropping and making ice. You can use Lysol wipes to clean the front of the stainless steel fridge. The front and sides are magnetic. I just don’t like how wide the door swings open. Other than that, I am satisfied with the fridge. If I had to do it all over again, I would probably buy big ticket appliances from Lowe’s because the in-store reps at Lowe’s seem more knowledgeable and they warned me that I didn’t have the correct hook-up and that I needed to hire a plumber beforehand. The Best Buy rep told me differently, but it seems like he was more concerned about making a quick sale. I will still shop at Best Buy for smaller electronic items though.

Pretty good. Ice and water could be better. But overall happy with this fridge

Overall I have to give this refrigerator 5 stars for its space, function, features, and value! However I am no longer a fan of the French door style. With a large family we have to rotate items often to find things. But the ice and water dispenser features are great!

Extremely happy with this refrigerator. Love the ice and water dispenser on the outside. Highly recommend!

This is an overall good refrigerator for the cost.

I haven’t had any issues with this refrigerator, except for the ice maker. All plastic parts and the technician who replaced under warranty, which I highly recommend having, said that most, if not all new refrigerator ice makers break every year or so.

This refrigerator works well, but unfortunately it does not have the same storage space of the previous model that I owned. The cubic space is the same, but the setup of storage in the unit is not as effectively used. Space in the freezer side is limited in contrast to the previous model (side compartments), access to get ice from the ice maker is more difficult, the ice cubes have been changed so they are now larger (which I do not care for) and one of the storage bins in the refrigerator size is smaller. The water dispenser also does not reflect the ounces disbursed like the previous model. As a whole the refrigerator works well. I just prefer the previous model as I feel it was a bit more user friendly

Great fridge for the price. The only negative I would say because of the way the ice machine is made there sometimes is ice that melts causing a puddle in the tray.

Love the refrigerator. Our salesman was very helpful and knowledgeable and answered all the questions we asked.