Customer Ratings & Reviews

purchased this fridge because there were no parts available for my 5 year old samsung. Also cound not find parts for my 1 year old samsung washer. GOOD BY SAMSUNG...never again

I thought it would be more open with more space. It is deep but can be difficult to get to things.

We love our fridge. Our salesman was wonderful. The prices were fair. The products were in stock. The delivery was a third party and they did a great job!!! We are very pleased!!

Excellent service and attention to details about product I was interested in. Delivery and installation of new item and take away of old fridge was excellent. Thank you.

This refrigerator has been working fine for me. I like the motor stopping when I open either door and turns back on when the door closes.

Love this refrigerator. I do wish there was more freezer space.

I got this as an open box so I got a great deal which helps. Otherwise tho I’ve so far liked it. The water and ice feature is very nice and the inside has so many lights!

The refrigerator door swings widely. It doesn't have the tension to stop. The freezer top shelf is unstable. I had to return this refrigerator.

Tom Tisby ( Sales Consultant) is nice, kind, quick solving, easy to approach, and make customers with full satisfaction under the covid season.

Nice fridge, easy to install. We had some issues with delivery but Best Buy made it right!

Holds plenty but is extremely loud all the time I do not recommend

Fridge has broken down twice within a year of purchasing it. We had to throw away about $500 worth of food.... it takes about a week to get a Technician to come look at your fridge, then if parts need to be ordered, you have to wait another week. 1st problem: fridge was not cooling and freezer wasn’t freezing. Technician said it was a malfunction or defect of the main control board. Part was ordered but we had to wait another week. Total of 2 weeks waiting and fridge was finally working again. 2nd problem: Broke down about a month after being fixed. Same issue. As I write this review, my fridge is currently broken, AGAIN!! As I wrote earlier, it took a week for a tech to come look at my fridge. The Tech couldn’t fix the problem so they scheduled another technician to come look at it, again. Which is ridiculous in my mind. At this point im going to call whirlpool for a refund and buy another fridge. Fyi: the water trap leaks down the fridge and onto your floor. I read and looked at other reviews, im not the only one that has this problem.

took me three time schedule of appointment to pickup a factory defect Refrigerator

I love my new whirlpool side by side. The ice and water on the door is a great feature.

This Whirlpool refrigerator was the perfect replacement for our old fridge that died unexpectedly.

Great purchase here. Got it for my parents and they're happy. Plenty of ice and cold water. Easy to clean.

Great installation from the Best Buy Geek Squad! Love the extra shelf space in the freezer by Whirlpool moving the icemaker to the door.

Stainless on the front with a nice interface for the water/ice. Interior is also pleasing to look at/open. Happy with this purchase.

I am assuming this is a great fridge. In order to get my Bonus Points I have to submit this review a day before my scheduled delivery.

Buying from Best Buy is easy and a wonderful experience. Purchasing online made the process very easy, Communication was perfect.