Customer Ratings & Reviews
- Model:
- WRSF5536RZ
- SKU:
- 6618970
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 28.7 Cu. Ft. Side-by-Side Refrigerator with TruCool System for its ample storage capacity, overall cooling and freezing performance, and appealing size. The refrigerator's quiet operation, design, and LED lighting are also appreciated. However, some customers have expressed concerns about the ice dispenser filling too quickly and the placement of some shelves.
This summary was generated by AI based on customer reviews.
Whirlpool Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item at Best Buy for $400 cheaper than Lowes price. Delivery was quick and efficient.
I would recommend this to a friend- Cons mentioned:Noise level
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glass shelves are thin. Has no marking as to which is ice dispenser or water dispenser on the outside door. When closing refrigerator door everything in the door shelves rattles (noisy) GE did not have that issue. Would not recommend, wish i could trade mine in.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Beautiful looking refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking fridge and lots of room. My only concern was the wiring on the bottom of the door. Once you close the door multiple times, could cause an issue.
I would recommend this to a friendProduct.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, easy to use plenty of storage and good exploitation, of all his amenities.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good shipping was a little late but overall good fridge
I would recommend this to a friendWhirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand. Nice layout on shelves. Adjustable to suit our needs. Alot of features.
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator so far is very nice. The water dispenser is not always cool water when not using ice.
I would recommend this to a friendNot much ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small ice maker but ample room for food. I
I would recommend this to a friendrefrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator, lots of space. good looking appliance.
I would recommend this to a friendCasa refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy awesome customer service . Would recommend BEDT BUY OUTLET CENTER
I would recommend this to a friend- Cons mentioned:Temperature control
Keep looking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Space is great. No Way to control temperature. Gets too cold, refrigerated items are frozen. Regardless of the air vents being blocked or not, food freezes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your experience. We regret that you are encountering an issue with food freezing in your refrigerator section. Please review the following professional troubleshooting tips: Food Freezing in Refrigerator Section
Is the Ice Maker On? An accidentally activated ice maker that is not connected to a water supply can cause the refrigerator section to be too cold, potentially freezing food and causing a buzzing noise. Try resetting the ice maker or performing a one-minute power cycle (unplug and plug back in). Refer to ""How to Turn the Ice Maker On"" (https://producthelp.whirlpool.com/Troubleshooter?thispageid=11828#s13394) for more information.
Do the Controls Need Adjustment? A freezer set too low can make the refrigerator section too cold as air flows between compartments. Adjust the freezer control to a warmer setting and check the temperature again in 24 hours. Factory recommended settings are typically 37°F for the refrigerator and 0°F for the freezer. Refer to your Owner's Manual for model-specific settings.
Is Food Blocking Air Vents? Proper airflow between the freezer and refrigerator compartments is essential for maintaining correct temperature. Ensure nothing is blocking the vents on the back wall or around shelving. Items placed directly in the cool airflow path may freeze; avoid placing temperature-sensitive items (like eggs or liquids) in these areas.
Is the Refrigerator Level? A properly leveled refrigerator is important for optimal overall operation. Check that the floor is level; shims may be needed otherwise. Consult your Owner's Manual or Installation Instructions for specific leveling information. Learn how to use your phone to level household appliances (https://producthelp.whirlpool.com/FAQ/How_to_Level_Your_Appliance_with_your_Phone).
For more detailed information, please see: https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Operation/Temperature_Concerns/Refrigerator/Food_Freezing_in_Refrigeration_Section_-_Refrigerator
If the issue persists, please contact us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we may investigate further. We look forward to assisting you.
Wrong Dimensions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I measured my space based on the online dimensions and it would fit. When the refrigerator arrived, it was bigger. The delivery guys said that sometimes the online dimensions are wrong. This has caused a big headache trying to find out how to make this work. The fridge itself is great from what I can tell.
I would recommend this to a friendCanceled order after 2 attempts at delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was perfect, after 2 attempt for delivery time canceled order. They would not take doors off of 1st delivery and 2nd they would not turn it sideways (depth). No sale!
No, I would not recommend this to a friendFirst application for Best Buy credit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product. It’s didn’t work. No cool, no freezing.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 rating. Worst experience I have ever had with purchasing an appliance!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great! We had an older version of this one that we had for 15 years and it finally went out and we had to make an upgrade. This one has a lot more room inside of it and we absolutely love that about it!
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This large fridge was just what the family needed! It has plenty of room for stocking for big family gatherings. Nice having the icemaker in the door rather than taking up shelf space.
I would recommend this to a friendRefrigerator whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator because it's a good size for storing lots of food and it also has plenty of freezer space. I highly recommend it.
I would recommend this to a friendwhirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the price. i have only had the item for 3 weeks so hopefully it continues to work fine
I would recommend this to a friendGreat refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quiet and looks good. ice maker is easiest one to remove that I’ve ever seen
I would recommend this to a friend
