Customer Ratings & Reviews

We previously owned a 25 cubic foot Kenmore Elite. The extra space is amazing! We love how the dispenser paddles are back lit and then an LED spotlight fills the space when you are dispensing ice or water. The drawers move very smoothly and the interior LED lighting is crisp and bright. The delivery guys were there on time as promissed and brought the fridge inside using these awesome straps instead of a dolly. They were finished in no time. They even placed our old fridge on the back patio for us for disposal. Great delivery experience!

Outstanding features easy to use! Enjoy the extra storage space! Excellent quality and really enjoying ice maker and water dispenser!

Love, love, love this refrigerator! I always do extensive research for any new product or appliance we buy (from Consumer Reports and customer reviews to "Best of 2022...", etc. Recent purchase, but so far, this fridge has checked all of our boxes-- from tons of storage drawers & bins to measured water to water filter refill at the top instead of crawling down under the fridge. Repair record for Whirlpool is one of the best, too.

Well it wasn't our plan to replace our old LG fridge until it totally broke down. Doing a research and all they say this brand is good/reliable when it comes to refrigerators as Samsung and LG are the worst, knowing others who owns them had the same issue. My mom had her eye on this one as we visit Best Buy store by us and it did not fail. It was spacious which we prefer not like other side by side fridge. Interior lights give so much brightness seeing all the food/stuff inside, functions are great too. So far, we are happy with the purchase. The design and look from the outside is 10/10.

Works as described, bit louder than old models stainless streaks when cleaned abd shelf widths could have been more thoughtfully aranged, not flexible placement

The space is great and so is the layout. The only thing I do not like is there is an area on the fridge side where the vent is if you put anything in that area it freezes and the refrigerator starts to frost quickly in that area which is odd being brand new.

Love this fridge. Lots of space inside, elegant look. Love ice optiona. Freezer has plenty of drawers . Delivery and haul away went smooth. Definitely recommend.

Wonderful! Lots of space. Ability to see everything! Very well designed.

This refrigerator is great! Lots of room with a nice, appealing design, will look good in your house too!

Just delivered. First off, the installation was pretty bad. Yes they took the old one out. Yes they brought the new one in. They whined about the fact that the old unit had a copper line from the outlet to the fridge. "We can't work on copper lines - and this one is corroded". So fine, I crawl behind and with some pliers disconnected the line at the wall with 7-8 EASY turns. What a joke. Installers didn't even bother to remove all the tape holding shelves, etc. in place. Now to the unit - it is INCREDIBLY noisy when the compressor kicks on. I can sit in the next room with the TV on and hear it buzzing. The ice maker spits out tiny cublets of ice. About 12 per cycle. The container holds a tiny quantity. I used to be able to partially fill an ice chest with the old unit. I couldn't even cover the bottom of the same ice chest with this unit. IF YOU NEED LOTS OF ICE look at other options. Will be calling BB support to see if at least the noise can be reduced. Couldn't recommend this item to anyone.

Works well, lots of room for everything, and door bins free up a lot of space on shelves

Decent unit. Does make noise when cooling, ice making, water fill. That plus a squeaky door goes from 5 start to 4. Shelves are decent and hold what I need. Draws and door shelves also good. Ice is small pyramid shaped.

First unit arrived and had issues from the factory - foam extruded from both doors on the bottom and the top of the Refrig side that was very noticeable. The light switch in the freezer was not sitting flush with the freezer interior off at least 10 degrees, push it in and something was keeping it from staying. After debate we decided to call BB back and request another unit. They were great and immediately set up a new unit to be delivered. Second unit arrived and although not as bad had some minor issues...door handles on both the first and the second unit are not equally level, there are small plastic trim pieces in the end caps top and bottom and there were not designed correctly. Most would not notice it however from our kitchen table it's very apparent, freezer light switch is almost flush however there is a quality control issue on the line that built this model ... we thought we could live with it as we were living out of five coolers with ice in between the swaps and cool down times...At least that is what we thought.. Second unit under heavy load is VERY noisy. After any defrost cycle or after meal preparation when the doors are open numerous times. First unit was not this noisy no matter the load on it just a mess to look at. Just called for a service check due to the noise and was informed at the END of the call by Whirlpool that we will be charged $98 if the issue is not a true warranty issue and it "user failure". What? I just spent $1500 on YOUR machine and you want to charge me for a noisy compressor?!?!. Had a Kitchenaid for 15 years and a Whirlpool Gold before that and they were NEVER this noisy / high pitched with those variable speed compressors. This unit under heavy load sounds like a chest freezer running without a cooling fan. Totally unacceptable for this brand and the cost of this Frig. We were also sent a sound file to listen to of the normal operation so you KNOW they are getting more than a few calls about the high pitched noise that we are experiencing that they had to record it. WOW Whirlpool - when you read this review please don't bother asking me to reach out Whirlpool Customer Service, you read the disclaimer at the end of the call we just made, it's apparent that this is how you build them now and I wish I would have weighed more on the review about the noise. The mix door also has a very nice noise that was never heard in the previous generations. Sounds like a video game award before the next level.... We will be cancelling our service call and living with the noise as we are not spending $98 to be told it's normal. More over the Whirlpool rep stated that we could call the selling dealer and that they usually come out within the first 30 days on issues like this. Explained to them that we were advised by BB that they are NOT allowed to touch Whirlpool / Maytag / Kitchenaid until the 1 year warranty is up per Whirlpool Nice ring around the rosey... This unit has completely changed our opinions of the Whirlpool/Matag/Kitchenaid Brands. A former Whirlpool Fan

I have had this fridge for about a year now and have not had one single issue with it at all. I love the size and space inside. I absolutely love the ice in the door, so awesome and easy to access inside! The finish is also amazing. Beautiful and actually fingerprint and smudge proof, not to mention, easy to clean and keep that way. Will be purchasing the whirlpool appliances that match this, to have a completed look and because Im sold on the brand because of this fridge!

The refrigerator enhances the kitchen with its clean sleek look. The interior is well lit, exposing all the contents for easy access. 28.4 cu ft. Is perfect.

I agree with Dawsan. Two year’s out and ice maker quit. We looked down at the wiring as it was all over the internet and saw the wires were cut in half. Don’t bother to call Whirlpool because everyone says they make you buy a new door for $850+ or get 25% off on a new one. Total shock hazard. Worried about dogs and grandkids retrieving a toy nearby it.

Fridge is great, we love the space we got for the price. I love the measured fill feature, and the freezer gets plenty cold enough for our ice cream freezer bowl. The only problem so far is that the door open alert will randomly go off around once or twice a day, at which point you have to go open and shut one of the doors to reset it. Hopefully his will be covered under warranty. I haven't had a chance to look into that yet.

I absolutely LOVE my new refrigerator from Whirlpool. It's easy to use and has great storage capacity. The ice maker on the freezer door gives me more shelf room for storage, and I love Whirlpool's fantastic reputation and reliability.

This is a very nice refrigerator..a lot less expensive than the Kitchenaid which looks very similar and have the same features. The ice maker is great but the door shelves seem brittle. Overall, it is a great refrigerator, priced right and looks very nice. It is less taller than the Kitchen Aid but seems to have more depth which I prefer.

Great Fridge, massive amount of space, works great.