Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $674.99

Customer reviews

Rating 4.2 out of 5 stars with 2353 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the excellent wash quality, ease of use, and capacity of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its performance and find it a great value for the price. However, some customers note that the washer can be quite loud and that the spin cycle may be a concern for some users. The presence of an agitator is a positive feature for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,353 reviews
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Wonderful Whirlpool Laundry Machines....

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large and quiet Washer that has lots of useful features and does a great job on our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a good deal and brought it. Delivered and installed within 30 mins was the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Laundry Luscious!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It does a great job and it’s perfect for my townhouse. The purchase was smooth and delivery was quick!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stay away.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I ever bought. Rocked violently even on small loads. Destroyed my laundry room I. One such occasion . Whirlpool support came out 6 times replaced the shocks and other parts and just more of the same. Ended up just replacing with zero store credit from whirlpool or Best Buy. Do not buy this junk! After 6 months of repeated visits from the repair man the dryer now broke. I will never purchase anything from whirlpool or their affiliates.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GeorgeP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Could be wonderful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it to wash four loads, following all the instructions and using the right detergent. Every load leaves a soap scum ring inside the tub. I talked to Whirlpool Customer Support today and plan to follow their recommendations to see if it helps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First Whirlpool appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the guess work out of water levels with the auto sensing feature. Very quiet and efficient. 11 different wash cycles and a "clean washer" cycle as well. Never had a Whirlpool before so i can't speak on the longevity or quality. Seems to be fairly well made.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wash machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works pretty good, i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, decent price. Great cleaning power. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washer and Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new whirlpool washer and dryer. I love this brand.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I’d have hoped. I won’t buy this particular model again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bigger basket! It washes efficiently and I have so many options with settings!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shocked and disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had under 1 week. Washer gets off balance easily. Bangs around so hard that the metal around the feet has bent. Feet are bent now and washer won’t stand up straight. I don’t know how they expect the tiny pool quality plastic feet and thin metal edge around the bottom to support all the weight of the machine and water. When it was washing the clothes it twisted them so badly that it causes damage to the clothes. You have to use detergent pods with it because it won’t run the water to start the load with the lid open. Ridiculous design and not very functional. Just wanted something I could set water level with and have an agitator like the old days. Hope I can get a different model or replacement. Very disappointed with this Whirlpool product and I have always bought Whirlpool products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Cbelt, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice washer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use .. price was good.. lots of options and seems to get the job done.. I gave a 3 on it because when I got it home and unpacked it there was a dent on the front side of...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer I was very surprised of the capacity size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    On 2nd major repair in under 2 years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for under 2 years and it has completely failed for the second time now. First time was for the faulty motor that spun the machine, now the control board needs to be replaced because the machine is stuck in constant drain mode. Worst part is, this seems to happen so much that the $360 dollar board you need to fix it is backordered or out of stock EVERYWHERE, so you're just left with a useless burden. There's a reason they only have a 1 year warranty. I wish Whirlpool took more pride in quality and stood behind their products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great brought it brand new out of the box on warner robin location very great time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst washing machine I've ever bought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted only 1 year and 2 months before suddenly stopping working. According to the technician, the main board burned out, and the repair costs almost as much as buying a new one. I do not recommend it at all. Whirlpool's customer service was unhelpful and very poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pile of Junk

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this one. Didn’t last 2 years. Best Buy gave us the run around. Nine days just to look at it. I bought it so I didn’t need to worry about clothes washing. Never again. I’ll never buy anything from Best Buy again. Look at the photo, plugged in and no lights. DEAD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful & Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works awesome! Great speeds and spins wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool priducts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned whirlpool products. This purchased was made easy by BestBuy sales. The delivery and setup was very well done. Thanks!

    I would recommend this to a friend