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Rating 4.1 out of 5 stars with 2475 reviews
Poppy Posted
Descent refrigerator. A little smaller than the last due to height threshold. Freezer narrow. Shelves non adjustable; barely enough room for a bottle of wine. Ice maker opening very small. Unless using a short bowl you can't get much at one time.
Videogayme Posted
Nice, quiet fridge. Only negative is all the fridge shelves are NOT ADJUSTABLE. I live alone, so I can work around this. But all the fridge shelves are at set positions. The only way to get a higher place for a tall thing - 3 layer cake or dinner pot, etc. - is too remove one of the shelves. Else, love that the sides are a grey color and not black, like so many other steel front looking appliances.
Jaxhelax Posted
Very nice fridge, efficient cooling and nice to look at. Had it for about a month, and things are running smoothly.
Justin Posted
Great refridgerator so far. Replaced an extremely old 20+ year old refrigerator. It seems pretty roomy for the for size. Only gripe is like with most is the uneven doors.
KCJones Posted
Was excited for this purchase and I had a terrible delivery expensive including them not removing all protective skin. The fridge makes loud motor noises. My fridge is NOT level and wobbles. The doors are also not aligned properly; one door is higher than the other. Drawers do not move easily and tend to get bound up.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
Posted
Hey KCJones, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
MonicaH Posted
Like the adjustable shelves on the door but wish regular shelves were adjustable.
Trihovan Posted
The refrigerator runs very quietly and is perfect. Thanks to the staff at Best Buy.
Shelly Posted
The refrigerator is absolutely great! I love how well it runs. Best buy not only installed it, but removed the old one for me as well. It came with a bonus gift card. Absolutely thrilled with my purchase.
George Posted
We love this fridge! As empty nesters, we downsized to the smaller fridge, which takes some time to get used to, but the overall design and capacity are perfect! The fridge is lovely in our space, which my wife loves, and I am a huge fan of the external ice and water dispenser rocks.
Thana Posted
Unfortunately i have a wall on the left side of the refrigerator so it’s very difficult to access the freezer but overall it worked wonderfully. The ice and water dispenser works great! I’m glad that I can open the fridge and get water at the same time. It stores a lot of food. Overall good design. Wish they make one without handles sticking out
Ronald Posted
Freezer little small. But great so far, 3rd party install sucks. They damaged the back side bring it in. Front wheels do adjust for leveling.
HappyCamper Posted
I'm very happy with this generously proportioned addition to my kitchen - and it matches my other appliances perfectly (also WP)
DavidM Posted
I got this because my old fridge stopped making ice, except a large mass in the bottom. This one started ice within a couple of hours, and they’re real cubes. There’s a little less room in the freezer, but I’ll take the trade. Plenty of space on the refrigerator side. I’m very pleased with it.
angel2955 Posted
Super satisfied with my new refrigerator it fits perfectly in the space and works like a dream hopefully this one will last longer than the previous one.
nldinSFV Posted
We couldn't wait for the LG, our fridge died. This was the only refrigerator available with an icemaker/water dispenser that could easily fit into our 1955 San Fernando Valley galley kitchen layout at the time (pandemic supply Issues). The fridge is okay for its price. My gripe is the water dispenser/icemaker. It needs to be wiped down every other day. If you use the crushed ice feature it causes the icemaker to block up when you go back to cubed ice. I have not wiped down the dispenser compartment for over a week and this is what it looks like today. In all fairness, our last fridge cost $2500 in 2010 and it was a much nicer fridge and I am comparing this refrigerator to that one.
Consumer Posted
DO NOT BUY WHIRLPOOL. I bought 2 microwaves, 2 refrigerators, a double wall oven, range hood, countertop stove, and dishwasher and have had problems and trouble with everything except the range hood. Leaky dishwasher, A Microwave that will not beep, noisy compressors on refrigerators, missing insulating foam on this refrigerator, ovens that don't bake evenly due to hot spots, smart technology that is not very smart and gas stovetop that leaked. This is not the quality that I was accustomed to in previous years. I like the idea that, for the most part, the appliances are all made in the USA, but their quality has gone downhill significantly and their customer service is garbage. DO NOT BUY WHIRLPOOL!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
Posted
Hey Consumer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Tigger Posted
I just bought this refrigerator in March 2025 and fits just right in the space for it. The only problem is that it rolls when opening either door. Raised the front to the max but still rolls. There are NO foot stops to stop it from rolling. I am using a small carpet to keep it from rolling when a door is opened. The next problem is the ice and water dispenser. They should be side by side, not one over the other. When you try to get ice it keeps tripping the water dispenser. If you ask me I would not recommend this refrigerator for the above problems.
Adrian Posted
I was hesitant on getting this fridge but love it and so happy I purchased it. I was limited to the width and wanted a side by side. It's been a month and so far everything is perfect. Highly recommended
ElSuperbeasto Posted
Love this refrigerator, It has good shelf space in the fridge part but it is slightly lacking in space on the freezer side. This doesn’t bother us because we have a separate chest freezer.
KimberlyC Posted
It’s a very nice refrigerator I love it it was the right fit I needed to fit my and my family needs especially with little one last the handprint resistant is especially what I needed thank you Best Buy for helping me choose this refrigerator