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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1194 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, easy accessibility, and ample storage space of the 21.9 Cu. Ft. Bottom-Freezer Refrigerator. Many users particularly appreciate the convenience of the bottom freezer and the overall design of the refrigerator. While there are no significant negative aspects mentioned by customers, some have expressed that it is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,194 reviews
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    A Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a nice refrigerator. It fits well in our smallish space in the kitchen, and the bottom freezer (a new feature for us) is easy to use. All the shelving and drawers function perfectly, as does the ice maker. We have no complaints, although I'd still like to meet the person who got Americans convinced to go with stainless steel appliance finishes. :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door operation

    Rated 3 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll preface this review by saying we were EXTREMELY limited to only a few fridges that will fit under our older, too short cabinets. I had a hair over 68.5 inches available, and this fridge just fit in there. All other available fridges were 3 inches shorter and skinnier, so I wanted the biggest fridge we could fit. We "upgraded" from white to stainless, our old fridge was a Kenmore that worked great and had zero issues with for 14 years. PROs: There is a lot more space in this fridge than our last. Great. That's about it. CONs: Like many of the other reviews, the fridge door can be hard to open. The whole unit also slides easily, so while you're using all your might to open the door, you pull the whole fridge forward two inches. The little plastic tabs on the crispers are very flimsy, I'm sure I'll break them eventually. The freezer is OK, but I think we have a seal issue. Twice now I've opened it to find everything covered in frost. I take everything out, wipe it all down, and make sure the door is slammed shut every time. It's good for a few days then happens again. I can't even review the ice maker, the delivery guys couldn't hook up the water because the shutoff is in the basement and not right behind the fridge. Salespeople don't bother to mention this, of course. The biggest gripe I have about this fridge is that the door doesn't shut on its own. I would be OK with that if there was an alarm, but there is not! So, in the end, it's just OK. Not the fridge of my dreams, but I guess the best option available at the time. I'll live with it. Would not buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet-Dependable-Roomy-Affordable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my 20-year-old refrigerator gave out on me. I chose this to replace it and so far, I'm very pleased. It is quite roomy, having many shelves. The temperature control is spot-on and the cosmetics of it are very appealing. I would recommend this, giving it two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Emergency Purchase, Very Pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at several appliance packages a year earlier but had to purchase a fridge immediately in 12/2020 because mine after several years finally broke down. This refrigerator was on my short list and was the only appliance that was in stock. I am not a stainless steel fan but had no choice....not a bad choice!. If you have downsized like I have, this is perfect. Frozen food packages fit well but you will need to remove pizza from carton (too big) for a better fit. I do not miss the water / ice dispenser front panel feature, didn't use anyway. Making Ice is not quiet but not annoying. The only hiccup was delivery (didn't come when schedule) but Best Buy made it right.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd bottom freezer. First Whirlpool. Have had installed now for little over a month. Dropped the french door models with all its issues and sticking to the single door models. First- its quiet. Second - the temp control is as predicted when the compressors kick on (plus minus 1 degree is spot on). Next- had to change around shelving configuration - was easily done with both in-door and glass shelves. The drawers seem to be better constructed and easily slip on and off for cleaning. Easily moved fridge by myself-for accessing the back to clean intake screens. Nothing new but prior refrigerators were so heavy and wheels used said models were lacking made this task difficult. Cosmetically- its much easier to keep clean and to keep _looking clean. Only regret - the switchable handle leaves screws exposed on the unused side -simple, cosmetic. Truthfully have not yet contacted whirlpool to see if they have something to cover the screws. Have no mechanical woes as of yet. Will update if and when we do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Bottom-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The spaces in the refrigerator and freezer compartments are very practical. It is too early to determine the cost to run this appliance. The one quibble is that it is slightly noisier than I would have expected. By the way, the delivery crew was terrific!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Bottom Freezer Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functionally. Keeps everything cold and freezer works well. Doesn’t close easily. Makes noises intermittently. Difficult to keep the stainless steel clean and streak-free.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance
    Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Freezer on bottom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and not too loud. The door seal is strong and hard to open. I’m sure it will get easier over time. Disappointed that freezer drawer is wire basket instead of solid plastic like my last fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% would buy again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge for a year now and love it! It does exactly what we needed it to. We wanted the ice maker but not the water dispenser for a cleaner look. My hubby is 6'4 and hated getting down in the bottom drawers of our old fridge. With this one i know if i ask him to check and see if we have something that he will actually look! Would 100% buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Love the Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great! Roomy! Love the bottom freezer. Fridge door opens too widely though. Seems there should be a stop with option to open it further.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Good fridge at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup guys came and carefully handled and placed the fridge. It's working great and I'm happy with the price. Doesn't have a water filter but that's ok. There's lots of space in the fridge and it's neatly designed. Like the spill proof shelves and the fact that they are glass and not cheap plastic, so easy to clean. Con are, fridge has one wide door so it opens up all the way if you don't hold it. Fridge has small wheels at the bottom so it keeps coming forward every few days so we have to push it back. Not sure if theres a lock to stop it. Exterior front build quality isn't there best but it's workable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Door operation

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the spaciousness of this refrigerator, and the large 2 bottom drawer freezer. The door swings far back is the only draw back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has been my "go to" place for everything.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is identical to the refrigerator we purchased over 10 years ago; except it cost less. It has a bottom freezer which is perfect and holds plenty of freezer items for the two of us. The ice maker is awesome. The refrigerator section is bright and plenty of adjustable shelves which are easy to clean. The delivery was right on time and the geek squad was professional and courteous. They reversed the door opening for us and took away our old refrigerator. Very happy with the purchase and Best Buy in general.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect FIT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect refrigerator, I love it, price was fair, I did a lot of research and always but my products, appliances, tv's laptops, washer, dryers, from best buy because they have the BEST best buy!!!! you would not lose researching all board and return to BB

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read quite a few reviews to be sure this fridge did what I wanted. Specifically, I wanted something quiet and not too fancy. The reviews were right - this fridge has a nice, bright interior, shelves are adjustable, large or tall items fit with ease. It is also true that the freezer "drawers" are baskets, and things can fall through the holes. It runs fairly quiet, and is more quiet after I turned off the icemaker. The front is still magnetic, which I love to display my travel magnets. It fits beautifully in my space (I have a fairly small condo, and the kitchen is open to the living area). Best Buy was awesome with their delivery and installation, I can't say enough about their service!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to fit a smaller space in an older home we are remodeling. We are very satisfied with the design and the shelving. I have yet to run out of room. The door storage is superb, it adds a lot of capacity. The dual racks in the freeze are also great space savers. Overall I am very happy. Just wish Whirlpool made this size and design with a water and ice dispenser, but that would take away from the great storage in the door!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Bottom freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice- like the bottom freezer but lots of fingerprints show

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far, so good!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Much better than the old Samsung I had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Solid, good 'ol fashion fridge. ROOMY ROOMY ROOMY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no frills, no bells and whistles, keep your food cold and frozen food frozen basic fridge. Roomy is an understatement. If you're tired of having to search for stuff lost in your side by side fridge, this is the fridge to get. Initially I was looking for a french door until i tried this single door at the Best Buy showroom and I realized how much roomier it felt to pull things in and out of the fridge. And read Cnet and other consumer reporting reviews on this fridge, they are excellent. The only complaint are the veggie and fridge drawers: flimsy and doesnt feel solid. But besides this, I am very happy with the fridge. Oh and also, the freezer compartment felt a little tight but if you configure it right, you can make it sufficiently roomy for your frozen food needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Size

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large quiet unit that just filled my space in the kitchen. So far I am delighted, the only noise is when the ice maker is working. Lots of room for everything but still figuring out what goes where.

    I would recommend this to a friend
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