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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,479.99

Customer reviews

Rating 3.5 out of 5 stars with 10 reviews

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  • Quality

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers consistently note an issue with the water dispenser on the 24.6 Cu. Ft. Side-by-Side Refrigerator, reporting that it drips water after each use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Shocked by how well this fridge is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! I was not expecting it when I purchased. Very spacious more the fridge than the freezer. Water and ice dispenser are great but sometimes if you put a big cup to get ice you might activate the water.

    I would recommend this to a friend
  • Pros mentioned:
    Good size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice frdge good storage and great looks and size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator, but very little choice in bisqu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was helpful when I came to get information. But when I came back I waited a LONG time before a sales associate came! Also when I bought the item, the same refrigerator was on sale for $100 LESS in stainless steel! All in all this item is what I was looking for. And the 10% in bonus points will come in handy!

    I would recommend this to a friend
  • Pros mentioned:
    Side-by-side, Spacious

    Rated 5 out of 5 stars

    Gtreat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Hold everything that I need………………..

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this Whirlpool because the brand speaks for itself and it had the features that I was looking for. The only thing is when the ice drops, it's very loud, but it's ok. I've only had it less than a month, so far I haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Good size

    Rated 5 out of 5 stars

    good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good with good features, and also good sizing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the freezer was a little bit bigger then it is because it doesn't hold all that much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after warranty just expired

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother board and heating element for defrosting broke after 13 months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, David. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Warranty support, Water dispenser

    Rated 1 out of 5 stars

    Buy only if planning to not use water dispenser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator WRS315SDHM05 drips water each time you use the water dispenser. We called in warranty support to come in an help. They came replaced and now having a drip of 2-3 drops, as per the technician " up to five to ten drops is normal operation". I have never had a refrigerator this bad. Was told to keep calling warranty so they will send out the next person. But upto 10 drops is acceptable. ( @whirlpool feel free to contact me back)

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Naib, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Worst experience ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge does not work, whirlpool gives us the run around, after a month i still don’t have a working appliance!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Customer reviews from whirlpool.com

    User rating, 4.1 out of 5 stars with 6382 reviews on whirlpool.com.

    See all whirlpool.com reviews
    whirlpool.com
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