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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3105 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,105 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, very sleek, and plenty of space. Fits our family’s needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Parts failing after short time in use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refrigerator for slightly more than 4 months and the ice cube selection solenoid has failed. The ice dispenser will now only dispense crushed ice, no cubes. I was extremely disappointed to find that the replacement part sells for $96. I can also confirm that the water dispenser drips onto the front of the unit as I have seen in other reviews. This leaves a trail of dried droplets which is unsightly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great idea for a galley kit hen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to access. Cramped design. I returned it and kept My single door that opens into kitchen with fewer compartments which makes it easier to move items and arrange them as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker no good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t make ice and the door that open to drop ice doesn’t seal close so the freezer over works it self

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box item. However, some of the parts were missing off the refrigerator, standard equipment. Store gave me one item but other item I had to order from manufacturer. I have ne idea how to install part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello James! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality fridge, small, loud and not a lot of freezer storage even for a side by side. The can holder feature on the fridge door was good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A bit unfair review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one star may be unfair because mine kinda has a slight gap in the door. It came damaged and no replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge brand, just didn’t make ice for the used one purchased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective in many ways Reported and nothing has b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective in many ways Reported and nothing has been done I am continually lied to by Best Buy

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Bart, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worh it to buy from Best Buy Outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator in August and in one month it's dead all of my food spoiled. This is a setup where you can not return this frig, even though you have total tech. Total tech to me I have to call the manufacturer and get someone out here. Of course, it will take two weeks to have Whirlpool come here, Which puts us in a severe situation. I'm very disappointed !!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for the refrigerator to arrive for four days and the saddest thing is that they don't even know when it will arrive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drawers are sticky/rough to open and close interrior shelves not adjustable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not satisfied. Would not recommend it to no one. Total thumbs down

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure how I feel about it. I makes a noise I"m not sure if this is normal or if I need to get someone out to look at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy inside for it’s size. The touchless stainless steel finish is great. The only thing a little strange was the right handle is a slight bit higher than the left one even after adjusting the door. I was told it would settle after time. We’ll see. Other than that, it looks amazing and is very user friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator came damaged twice I’m hoping this time itsvok

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, TheresaG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    bought an untested lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased open box, found out why it was open box after doing all the legwork to get it home, water doesnt dispense, ice maker doesnt even try to make ice, light on the dispenser is always one doesnt turn off, freezer light doesnt work, freezer get cold but not freezing. acts like door is open but its not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its to loud, cant adjust the shelves, i didnt notice this before i purchased. bottom drawer is really small. I like the look of it, its sleek. The water dispenser is in a very awkward area.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great fridge lousy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great …. Delivery was a total screwed up mess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very very useless. Not cooling non making ice. I didn’t know that the whirlpool 2 side door refrigerator I brought in just 4 months is actually over 4 years old. Trust me you don’t want to waist your money behind this product because you will be mad as I’m. I have all everyone possible to get a replacement or exchange and all I get is one hold to another. And transfer to another department each time.

    No, I would not recommend this to a friend
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