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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3105 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,105 reviews
  • Rated 1 out of 5 stars

    Didn't even last 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've known it would be a lemon when the first one that was delivered stopped cooling after 3 weeks and had to be replaced. Then after less than 3 years it stopped cooling again and was going to cost almost $500 to repair. Just gave up on it and bought a different brand. You obviously get what you pay for and this model was total junk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is louder than I'm used too but that's bc my previous icemaker was practically silent. Good fridge though. Lots of space

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker sucks! Noisy. Jams. Horrible. I feel really ripped off!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap plastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelfs are cheap plastic, especially in the door. They hold very little weight. We traded ours in for the GE which we love

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since one month still waiting for the delivery. Every time before the delivery date I get the email to do online again. Still waiting to get delivered

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Appliance review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance was a good purchase I woul recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate this fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves aren't adjustable. Unit is LOUD. I thought my wife had started the dishwasher! Opening for water/ice through door isn't big enough for a decent sized glass. This is going back!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couple annoying design flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to exchange for another fridge. When getting water, if you pull your glass away too fast, water goes down the door and on the floor. No catch for the water! Also, the door swings open fast! If not careful, bangs against counter. Last, I really do not like the look of the footing cover. For 1000, I expect a little more...

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Lisa, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care WhirlpoolBrand

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is broken. Been a month going back and forth with whirlpool repair company. Still has not been replaced under warranty. Received from Best Buy broken whirlpool stated “they aren’t sure why Best Buy would allow the item to be broke”

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Hardy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bad seals from factory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad seals on the refrigerator door needed to be replaced. had a service tech out. He could not fix it, had to replace the whole refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with this product. Ice and water dispenser is not the proper size. The area is to small from a standard size glass. And the delivery drivers scratched it up while bring it into my house. I didn’t realize it until the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not accept this product, when it arrived it was damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You will regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret this purchase. Shelves are not adjustable. Who cares? You will once you live with it for a time. The ONLY tall space not in the door is at the top, where the freezer air comes in from the freezer freezing everything on the top shelf. As well "crisper" drawers no adjustment of air flow....frozen lettuce

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so noises. I can still hear the noise in my 2nd floor room after close the door. I can not stay with this noise environment Amy more. Return this refrigerator and buy another one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Ice maker dispenser could be bigger, but I guess that would take away from the freezer space. It works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this so much but I don’t. I’m not sure if it’s because it wasn’t correctly set up but the fridge part freezes my food all the time and I end up Having to waste it. I called before about it but nothing was done. This is such an inconvenience for me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Afternoon, I am a honest individual, this whirlpool model fridge is not a good choice. Whirlpool is a awesome brand. I personally would not purchase this particular model, the Freezer part of the fridge stopped working only two weeks after purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine but is EXTREMELY LOUD!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for the review. We are sorry you are not happy with the design of your Refrigerator. We will document your concerns in the appropriate manner. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Just what we wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side has the space we were seeking, the in-door ice server, the right depth and width for the space we have. It is made in the USA so parts and service are available. It is a Whirlpool so it has quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lighting is very poor and drawers are cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting is very poor and drawers are cheap but the price was very competitive.

    No, I would not recommend this to a friend
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