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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3105 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,105 reviews
  • Rated 1 out of 5 stars

    Please Do Not Buy This Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine/water filter is so poorly designed: the water comes out warm and drips all over the floor, ice always gets stuck, and then melts causing further water to drip on the floor. The drawers are made of cheap plastic and don't open smoothly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headache

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning it was fine now the ice maker is not working, doesn’t make any ice anymore I have to keep buying ice. The whole purpose of buying a fridge with ice making was to have ice unfortunately I don’t have that. This was a waste of money whirlpool appliances suck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer gone bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker isn’t working within the 1st year of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy, noisy,noisy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very noisy! Ice is constantly getting stuck in the ice dispenser. I have to take a knife to get the ice to come out. When using crushed ice feature, water will pool up and run down into floor. Did I mention how noisy this refrigerator is?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Whirlpool product ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failing after 1.75 years - avoid it. One year warranty is not enough for these products. Whirlpool is clearly not the quality product that it used to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Design Flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser sits so far forward that when you get a cup of water, it drips down the front of the refrigerator. I noticed it right away and was not going to put up with it. Two days later, I had it returned and bought something else.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We're sorry to hear that you decided to go with another brand and we wish you the best. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, after 3 months fridge is already leaking for no reason, when you use the ice machine some ice gets stuck inside and fall off when they start to melt and mess all the freezer side and your nice floor. I tried to upload a photo and it keeps saying failed, ugh.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still do not have this item as I have been waiting over a month for it to be delivered Best Buy has the worst service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud Startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time the refrigerator starts up, there is a large rattle. Called Whirlpool and they wanted to charge us to come out to look at it (bought in January 2019). Whirlpool does not stand behind its products. Will never buy another one of their appliances ever again. Stay away from Whirlpool products as they will not honor their warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So many issues with this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to contact Whirlpool 3 times already for so many issues including the freezer. I will never buy again from this brand. They were so rude and disrespectful on the phone when I called to complain about my issues.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review, MrRudy.
      We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great for quick buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge but not with toddlers around because eazy for them to change settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great fridg freezer works well makes ice great fits in space very nicely and looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is quiet and maintains it's temp perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, utilitarian design, functional and the kind of design (side by side) that my wife likes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it June 08 ,2022 Hate it. Wasn't cooling had to toss food and milk etc Has service done on it July 21st worked for a bit, here it is Aug 21,2022 had to toss two more gallons of milk, not cooling HATE IT !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't get cold enough in fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space, can't adjust shelves. Fridge doesn't get cold enough. Not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uneven door, dented, i wont try to buy that brand againg. The only good thing is the ice crush good job on that. Maybe i just have 2 bad experience on this fridges who knows

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I Do Not recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went out on me 3 years and 5 weeks later. I purchased the extended and that was a joke. In a heatwave w/no refrigerator a 3 yr old 1 at that is unbelievable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator at this time. It has all the features that I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    settling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hated to have to settle for a product i wasnt happy with

    No, I would not recommend this to a friend
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