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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3108 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,108 reviews
  • Rated 1 out of 5 stars

    Not Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Afternoon, I am a honest individual, this whirlpool model fridge is not a good choice. Whirlpool is a awesome brand. I personally would not purchase this particular model, the Freezer part of the fridge stopped working only two weeks after purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lighting is very poor and drawers are cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting is very poor and drawers are cheap but the price was very competitive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Whirlpool product ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failing after 1.75 years - avoid it. One year warranty is not enough for these products. Whirlpool is clearly not the quality product that it used to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still do not have this item as I have been waiting over a month for it to be delivered Best Buy has the worst service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So many issues with this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to contact Whirlpool 3 times already for so many issues including the freezer. I will never buy again from this brand. They were so rude and disrespectful on the phone when I called to complain about my issues.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review, MrRudy.
      We are sorry to learn of the concern you expressed regarding your refrigerator. We would like to inquire further about your review with you. Please respond back to this email address [email protected] with your name, copy of the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great for quick buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge but not with toddlers around because eazy for them to change settings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it June 08 ,2022 Hate it. Wasn't cooling had to toss food and milk etc Has service done on it July 21st worked for a bit, here it is Aug 21,2022 had to toss two more gallons of milk, not cooling HATE IT !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't get cold enough in fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough space, can't adjust shelves. Fridge doesn't get cold enough. Not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uneven door, dented, i wont try to buy that brand againg. The only good thing is the ice crush good job on that. Maybe i just have 2 bad experience on this fridges who knows

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I Do Not recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went out on me 3 years and 5 weeks later. I purchased the extended and that was a joke. In a heatwave w/no refrigerator a 3 yr old 1 at that is unbelievable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator at this time. It has all the features that I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    settling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hated to have to settle for a product i wasnt happy with

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the rep did not recommend this. It is great! no finger prints on the stainless, all the interior drawers open all the way (not like the one they first sold us)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality Refrigerator. It went broke like in a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too small moves when door opens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    others with this refrigerator have issues should have. done more research

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      debba, thank you for your review.

      We’re truly sorry for the concerns you have with your Refrigerator. We’d be more than willing to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Refrigerator, as well as the date of purchase.

      We look forward to hearing from you.
      Thank you,
      Whirlpool® Social Care Team WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not happy with service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 hours over delivery time .. no call of delay .. no one to call for confirmation .. was promised removal of refrigerator.. and was told .. NO we don’t have time ... wouldn’t even help to move it out of the way .. very poor service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this model!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model and had to return it. This us the second one i have tried and bith had to be returned. The freezer portion just doesn't make ice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible refrigerator, The drink dispenser on the front door leaks constantly and there is no drip tray so it leaks down the front door 24/7 Unacceptable product - back it goes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Last 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable! Both the refrigerator and freezer sides stopped cooling and spoiled all of my food. Exactly 4 months after purchasing this item. What a piece of garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had problems with this refrigerator since we bought it. The Whirlpool repair people have been out to our house at least 5 times and they keep ordering new parts, none are working. DO NOT BUY THIS FRIDGE.

    No, I would not recommend this to a friend
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