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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.3 out of 5 stars with 3108 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,108 reviews
  • Rated 1 out of 5 stars

    New frig not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy very dissatisfied. The frig is not even a month old and the front handle for opening the door is shaking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ShadinM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for everybody. Thanks you best buy. Fo your good deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN BOX NIGHTMARE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple repairs in less than a month, VERY DISSATISFIED, we're senior citizens and this FEELS REALLY BAD!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most horrible experience I ever had just trying to get a working fridge. Now after fourth delivery I’m still not happy and am stuck with it because I really don’t have an alternative

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Tammy! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are non-adjustable, difficult to get ice from the dispenser without activating the water dispenser. Doors swings all the way open if you open them more than a 1/3.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst refrigerator I ever purchased, no recommendation to buy this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down at 2 mths old!! won't replace it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down in 2 mths !!! They won't give you another one !! Have to fix it Never again will i purchade

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within three weeks of having it. I wouldn’t buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one did not work! It took about a week to get another one. Lots of money lost due to food spoilage. Created lots of anxiety to all family members!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much satisfied. Looks is not that much as good. Freezer has more ice accumulation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy to say the least

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out 5 times to try and deliver this fridge but never succeeded, and damaged my wall in the process. Finally, I just asked for my money back

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are terribly sorry to hear about this. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    GE Bad Side by Side Refridgerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a horrible refridgerator, it is not cold and after only six months it is no longer working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge not working, replacement never showed, never called

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the doors of Newly delivered refrigerator was replaced after a week. The door swings freely in every use. It may need some adjustment.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cancelled it. Billed me a month before I receieved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order was a month wait and then it was going to be another 2 weeks and I got a bill wanting me to pay before I received item. 6 weeks is too long to wait!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better of buying something else. Power consumption is crazy on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very upset about the fact that none of the installers spoke English. Considering not using best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Putrid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what’s worse, the fridge, or bets buy appliance call center. Save your sanity. Go to Lowe’s or Home Depot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't judge the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't judge because my refrigerator isn't completely installed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the perfect size for my space and the pricing was a plus. The capacity and arrangements of the shelving is very convenient. It is very quiet.

    I would recommend this to a friend
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