Customer Ratings & Reviews

I purchased this refrigerator as part of a package. After installation, I immediately noticed that it was very loud and the fan kept running. It was only then that I went back and read the reviews. Big mistake! Apparently this refrigerator has an extensive history with the same issue. I also noticed the same stock Whirlpool response. I contacted Whirlpool and received this: "I am terribly sorry to hear that this unit is making this noise. Usually when a refrigerator is just installed it will make noises as it settles. it can take up to a week for it to settle." I called Best Buy and they were fantastic in getting a replacement out right away. Unfortunately, the replacement fridge is making the same loud noise. My suggestion...AVOID WHIRLPOOL. The fact that they are aware of the issue and instead of fixing it, they just make excuses should signal you to shop for another brand. Bye Whirlpool!

Fridge arrived with flaws 2 times .First time replaced it do to icemaker issues. However it does work fine. Best buy managed to be the biggest problem by damaging our wood floors 2 times.

THIS IS BY FAR THE WORST PURCHASE WE HAVE EVER MADE!!!!!!!!!! DO NOT SPEND YOUR MONEY ON THIS PRODUCT!!!! IT HAS BEEN A NIGHTMARE SINCE DAY ONE. Constantly have issues with water leaking in the freezer...like an ice skating rink in there. Also have had water leaking onto our wood floors. Makes all kind of noises.

The compressor is too noisy. It buzzes loudly and seems to run constantly while unit is set on 3 bars. Very annoying. Whirlpool authorized repair techs said it was normal for new models. My old 16 year old fridge was quieter. Hate the constant buzzing.

Its a good refrigerator. We had a French door refrigerator with the freezer in the bottom but things kept getting buried in it.

I purchased the whirpool side by side fridge and the icemaker has not been working for a couple months. They sent a repairman to look at my fridge and I was told I need a plumber to look at my line. Plumber came and said nothing is wrong with my line. Made a second appt through Whirlpool and the serviceman never came, When I called I was told by the service vendor that my appt was never confirmed. Even though I received a confirmation email from Whirlpool.

We purchased this refrigerator this year. It doesn't have an air filter so it tends to start to smell fairly quickly. We've changed our water filter for the ice machine and it still tastes terrible. The ice dispenser also jams quite frequently. We wouldn't recommend this model.

Excellent fridge with enough space for tons of items. Still looks brand new.

Only shelf to put a gallon of milk is the top shelf. Water dispenses warmer water, or basically what comes out of the tap

Great but the small dent in the door! Was given 200 dollar gift card for it

love my whirlpool fridge. 5 years later and still no issues.

I purchased this refrigerator along with a whirlpool stove (my first whirlpool purchase) on 3/26/19 and it was delivered on 3/28/19. Yesterday 7/8/19 I opened the refrigerator to discover that it was not cooling or freezing and my food items in both the fridge and freezer were perishing. I’m not sure when it stopped working. I called customer service I had to get a 20 minute spill on purchasing an extended warranty before I could even explain the situation. I was told that the fridge could not be serviced until 7/16. I explained to the rep that I needed someone to come out sooner...it’s summer and my 4 children and I are off for the summer....I can’t afford to lose everything. He said that if I had purchased the extended warranty, that wouldn’t start until after the year long manufacturers warranty was up anyway, they would have offered some assistance with the food I’ve lost. What an insult. I’d never buy another whirlpool. The rep was able to set up an appointment for 7/12 Next time I’ll look for quality over beauty. Very disappointing.

Just they didn't connect the water and the refrigerator, we have to connected, but evrithing was good than you .

This is the worst fridge I've ever owned, it's literally designed to be bad. It's as if no one ever tested it out for 20 minutes before they started selling it. The water dispenser sits at the very outer edge of the fridge which means water drips go down the side of the fride and onto your floor and boy does it drip! It drips like crazy, you put a service request in, technicians come out to fix the drip but also mention due to how it's designed it's just going to happen and that they can't fix Whirlpools bad design. Better hope you don't have wood floors! Whirlpool unfortunately will not address this issue for their customers as they'd rather keep the defective design and hope people don't care about water all over their floor. Your only solution will be to pay someone to dispose of the fridge and find something else.

My recently purchased Whirlpool refrigerator fits perfectly in my kitchen without any problems.

Garbage very noisy really liked it but way too loud must got a defective one waiting for a new one this week getting a even exchange if not swapping for a different brand! My old samsung was so quiet this one way worse seems like i bought it at CRAIGSLIST....

Problems with temperature, on going. I bought the machine less than 3 years ago and now I am waiting, waiting, waiting on parts. I looked on the Whirlpool parts website and the control panel might not be available for a month! Buy a different machine unless you want it to be obsolete in 3 years. Mt previous refrigerator, a GE, lasted for 20 years, required one repair and parts were available!

so for so good the freezer is the right size just what was looking for.

I regret this purchase: the motor always running and it is loud, the drawers are small, water is NOT cold at all and has no drip tray do water runs down to my hard wood floors, the shelving and door trays are so cheap I do not feel they will last, and EVERY time we open the fridge is rolls forward so a few time during during the day we have to push it back in place. WHAT A REGRET

Had this whirlpool model installed 3 days ago and already one of the door shelves popped off and shattered. The shelves are very flimsy plastic that also have a top edge that curls in, so a container can easily catch onto it and pull the shelf off the door. This was me pulling a jar of mayo out of the shelf, not one of the kids, who are less careful. The plastic is so crackable, I can’t imagine the other shelves will last long. I don’t know why whirlpool hasn’t made more durable shelves. The replacements are expensive for parts that are cheaply made and will likely fail.