The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 90 reviews
Rated 5 out of 5 stars
Mrs. Fox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer works well my clothes are much cleaner. It’s good for bedding. I wash mine every other day and it cleans it very well. Much more quiet too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely horrible service. I bought a new washer and dryer from Best Buy. Got a 3 year warranty, washer stopped working. Called Best Buy they didn’t want to come and fix it. The guy that did come out didn’t even look at it just said I’ll order a replacement, two weeks of waiting they canceled on me at 6:30 at night when I was waiting all day for them to come. Honestly ridiculous called Best Buy to reschedule they said I would have to wait another two weeks. Wouldn’t you want your customers to feel like a priority when they canceled on me. Wasted a whole day waiting for them. Not worth the hassle, please take your business else where. Didn’t even have the washer for a month. Even if it was broke there communication and lack of customer service isn’t even worth it.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via: Facebook at https://tinyurl.com/Whirlpool-Facebook Instagram at https://tinyurl.com/Whirlpool-Instagram So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Good machine but buy at Home Depot
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased machine before Christmas and were to have delivered and installed on December 27th. The installer wouldn't move the old unit 6 feet through the laundry room door to the garage without an additional fee and wouldn't install the new unit without purchasing new hoses from BB ...he left with the unit. We were told they would move the unit and didn’t need anything else for the installation. A very disappointing experience...shame on you Best Buy, i will be avoiding you from now on.
Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Rated 1 out of 5 stars
It broke after one month!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was excited to use this because I have typically heard top load washers are better and last a while. After each wash there was residue that I believe it’s from the powder detergent that was left. I had to add an extra rinse cycle at times which was quite annoying. But it literally became defective after one month of use. Luckily I had my Best Buy plus membership and also a 3 year warranty and they offered an exchange. I ended up switching to a Samsung washer and that has been a charm. Be aware of this product
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Washer, as we always try to do our best to provide our customers with the best support possible. Please see the link for some normal noises your Washer will make during the wash cycle.
When you click the link, please select "Noises and Sounds." You can then go through the different videos to hear the sounds a Top Load Washer will make. https://tinyurl.com/5eckt6ky
If this does not resolve your concerns, we would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Lilly's review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with my new washer. I love the removable agitator, it makes washing heavy items much easier and the washer does not suffer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clothes come out clean and smell good. Only thing is dislike is it doesnt have the soap dispensers so i bought laundry balls. And its not a quiet as other models ive seen run but not crazy loud. Feel like for the price its decent
This reviewer received promo considerations or sweepstakes entry for writing a review.
The wash machine was delivered on time and installed with no problems.
The only issue is the wash machine is very noisy compared to the earlier existing Whirlpool model.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer. Plenty of room with and without the agitator. Workers did a great job installing. Several options to choose from for what you need to wash.