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Customer Ratings & Reviews

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Your price for this item is $549.99
The comparable value price is $629.99

Customer reviews

Rating 4.4 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the overall performance, innovative agitator design, and effective washing performance of the 4.2-4.3 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its spacious capacity and ease of use. However, some customers have noted that the noise level is higher than anticipated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast effieceint..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lastest Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient then our last one and that makes things much better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible service. I bought a new washer and dryer from Best Buy. Got a 3 year warranty, washer stopped working. Called Best Buy they didn’t want to come and fix it. The guy that did come out didn’t even look at it just said I’ll order a replacement, two weeks of waiting they canceled on me at 6:30 at night when I was waiting all day for them to come. Honestly ridiculous called Best Buy to reschedule they said I would have to wait another two weeks. Wouldn’t you want your customers to feel like a priority when they canceled on me. Wasted a whole day waiting for them. Not worth the hassle, please take your business else where. Didn’t even have the washer for a month. Even if it was broke there communication and lack of customer service isn’t even worth it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Good machine but buy at Home Depot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased machine before Christmas and were to have delivered and installed on December 27th. The installer wouldn't move the old unit 6 feet through the laundry room door to the garage without an additional fee and wouldn't install the new unit without purchasing new hoses from BB ...he left with the unit. We were told they would move the unit and didn’t need anything else for the installation. A very disappointing experience...shame on you Best Buy, i will be avoiding you from now on.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 1 out of 5 stars

    It broke after one month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use this because I have typically heard top load washers are better and last a while. After each wash there was residue that I believe it’s from the powder detergent that was left. I had to add an extra rinse cycle at times which was quite annoying. But it literally became defective after one month of use. Luckily I had my Best Buy plus membership and also a 3 year warranty and they offered an exchange. I ended up switching to a Samsung washer and that has been a charm. Be aware of this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    LOUD LOUD LOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s LOUD!! That’s all we can say about this machine.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Washer, as we always try to do our best to provide our customers with the best support possible. Please see the link for some normal noises your Washer will make during the wash cycle.

      When you click the link, please select "Noises and Sounds." You can then go through the different videos to hear the sounds a Top Load Washer will make. https://tinyurl.com/5eckt6ky

      If this does not resolve your concerns, we would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Plenty of room with and without the agitator. Workers did a great job installing. Several options to choose from for what you need to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer, the removable agitator makes washing large items so much better. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is suppposed to do. Removable agitater is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying brand new unit and glad we went with this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Usual Whirlpool quality and is very quiet. Exactly what I was looking for a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool top loader does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the options and the size of the tub. Does a great job of cleaning. Prefer top loaders and like the depth of the tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. I will recomend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient machine Nothing esle to say in this review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A disappointing result.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never know what I would have experienced if I had been able to keep this washer. Upon delivery, the delivery and installation employees came in, looked at my connections for the washer and decided that I would have to have plumbing done before they would install it. This was never raised as an issue when I made my purchase nor when they scheduled the delivery and installation. I could have texted them a photo. This would’ve added hundreds of dollars to my purchase and I had to cancel. I opted to have my existing washer repaired. When I spoke to the dispatch center, they told me Best Buy had plumbers on staff and they gave the delivery guys the information. When I spoke to Best Buy, I was told that they do not have licensed plumbers. This problem could have been prevented by simply asking me about the connections in my kitchen for the washer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. Was broken within a week. It had a horrible grinding sound and black soot coming out from underneath. I returned it and got a different one. With the inconvenience of going through having to wait for another washer I will be reluctant to shop at best buy in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Whirlwind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Washer was returned for not washing and now the new washer is not working. Calling to have one last try washer sent.

    No, I would not recommend this to a friend
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