Customer Ratings & Reviews

We had the Whirlpool Duet washer and it lasted 10 plus years. All of our major appliances are whirlpool and we didn't see a need to try a different brand. Here are the things we like about the new washer. Large capacity. Easy to use. A reminder to use the clean setting on the washer every 30 loads for self cleaning. The only thing I would have liked to have seen would have been a little louder end of cycle tone but this is not a big deal.

so far so good. no issues. pleased with performance. the only thing I would change is the end of cycle signal; it's not loud enough.

I’m Done with Best Buy – A Cautionary Tale for Future Customers After years of being a loyal customer and Total Tech member, I’ve reached my breaking point with Best Buy. What should have been a simple washer and dryer purchase turned into a month-long nightmare filled with broken appliances, endless phone calls, and complete disregard for my time and needs. From the start, Best Buy relied entirely on third-party installers and technicians, which meant zero accountability. My delivery was delayed, my dryer arrived broken, and I was passed from one call center rep to another—eight calls in total—without resolution. Promises were made, appointments were missed, and I was left without laundry for over 30 days in a household of five. Despite my patience and repeated efforts to coordinate a simple return and replacement, Best Buy failed at every turn. No local support, no follow-through, and no respect for my time. I finally canceled everything, went to a local business (shoutout to Karl’s Appliances), and had everything delivered and installed—correctly and on time—within 30 minutes of walking in. Best Buy has lost my business for good. I will never purchase another appliance—or anything else—from them again. If you value your time, your money, and your sanity, I strongly urge you to shop local and avoid Best Buy at all costs. Buyer beware. Best Buy #@bestbuy #@bestbuysupport #bby.me/bestbuy

very functional. Easy to use. Do not have to "dumpster dive" as I did with my LG washer. I am 5'2 inches and had to use a stool to retrieve the clothes.

Clothes come out to clean. Whether it’s a full load or small load. Much better than a tub machine cleans.

I love this washing machine. Large enough to put a large load in. Would recommend Whirlpool to all my family and friends.

Outstanding performance and efficiency. Controls are easy to read and use. Very quiet operation. Outstanding results.

Great product excellent pricing, delivery and services.

Our first front load washer and I love it. quick wash is great and clothes are cleaner Replaced a Bravia 5 person household this a couple Cu Ft bigger than our old one. plenty of settings I had no issues and the manufacturer protection plan was reasonable

$1000.00 washer broken in less than 30 days. Purchased on 6/6/19 worked great until 6/28/19. Door refused to latch close. Report problem to Whirlpool warranty support on 6/28/19. 7/2/19 Whirlpool assigned repair tech came out and diagnosed problem as bad door latch module. Had to special order part. Tech said part would take 3-5 day to come in. Still waiting for tech response on eta. Today is 7/5/19. I been to a laundromat twice since then. I can think of better things I could be doing with my time and money. Questionable purchase. Not a great start.

Everything’s been great, no problems to report. It is also quiet.

This is an easy-to-use washer, which offers several wash options. The machine is very quiet and efficient as it controls and maintains proper water and spin cycle levels.

This was one of the easiest purchases that I have made recently. The price was as good as, if not better than, the competition. The salesperson was pleasant and knowledgeable and handled everything very quickly and efficiently. He even found us an additional $50 discount on each piece of equipment since we purchased both a Whirlpool washer and dryer. Delivery was on time and the installers were in and out in no time!

I like the size- great for washing towels & bedding

The last machine we had was a top loader. It was a piece of junk. The hinge, to keep the lid on the machine and locked, broke and we found a YouTube video on how to do a cheap quick fix on it with two large metal clips. That gave us a few months to look around for a replacement. We knew we had to have a large one and saw this beast. Never had a front end loader and it is incredible. We live on a farm with water from a well, so water simply recycles into the water table. A machine with water saver tech was not important. That truly is its only downside for us, and not a big deal. This is easy to use and does an outstanding job cleaning. The buttons are easy to understand and use. Great job Whirlpool!

I haven't had this washer very long and already experienced an error (ob - out of balance) on a small load of delicates. Clothes are coming out clean, but I haven't put it to the test either. I haven't been able to use all the features available yet. Unfortunately, the matching dryer is defective & this set it going back to BB ASAP. The bin is large and impressive and there are many neat features.

We had our washer for two months and we have no complaints. I love all the washing options and the size. I can finally wash all my quilts at home. With a family of six and kids in activities it is a great option to have the load and go. I really am satisfied.

Is goo for my king size comfort! Is very low noise! I recommend to my friends!

Love my new washer. It is very easy to use and makes laundry easier.

We replaced an old GE front load washer and wow, what a difference.