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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 109 reviews

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  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

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88%would recommend to a friend

Customers are saying

Customers appreciate the Duet 4.1 Cu. Ft. 7-Cycle High-Efficiency Front-Loading Washer's high efficiency, quiet operation, and clean washing performance. Many also find it easy to use and appreciate its larger capacity compared to other models. While some users have reported issues with the door seal, the positive feedback on cleaning ability and ease of use outweighs these concerns. The machine's powerful spin cycle and generally affordable price are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 109 reviews
  • Pros mentioned:
    Ease of use, Efficiency

    Rated 4 out of 5 stars

    great wacher for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good washer and very easy to operate. it is energy efficient washer and a great water saver.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and definitely gets what needs to be done. Sure beats the laundry mat and the thing is so quite I barely know it is on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has lasted well with a couple of annoying issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine as far as reliability goes. We seem to go through washers every 2 or 3 years. This one has lasted 5 and seems to be going strong. The clean out trap is a pain in the backside. You have to take the back off of the washer since there is no panel on the front. This needs to be done once a month or so as it tends to eat a sock or something and get plugged up. It gets our clothes clean, was inexpensive and seems to be lasting for us so it is heads a tales above the last 2 or 3 washers we have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second unit sent.First unit returned for defect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several days use the first washer struggled changing cycles. The motor seemed to stall. So far the second unit is performing as expected. We are glad the extended warranty was purchased and hope we do not have to use this insurance. Whirlpool has been our choice for appliances for many years, this is our first bump in the road. Best Buy has been good to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 4 out of 5 stars

    First front loader. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet but efficient. Saves money on detergent and electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Good basic unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer dryer pair on as floor model close outs. I wanted a basic set to stack and use as second washer/ dryer units in the house. We put them upstairs so we would not need to go to basement. Units work well. It has become our primary set. High efficiency detergent is standard for front loaders, It occasionally does make odd sound when spin starts but I was told that was part of a function that balances the machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GETS THE JOB DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LG I USED TO HAVE DISPLAYED WITH LIGHTS WHAT WAS GOING ON AT ANY GIVEN MOMENT - LIKE RINSE, OR SPIN - IT ALSO LET ME SELECT TYPES OF LOADS LIKE TOWELS OR DELICATES WHICH THIS MACHINE DOESN'T HAVE. THE MACHINE IS A LARGER CAPACITY THAN AN LG OF THE SAME SIZE, SO I'M HAPPY ABOUT THAT.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Washer performance

    Rated 5 out of 5 stars

    great dryer for a new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my washer and it works great. Very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer, cleans good , quiet , uses less energy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is cheap and easy to use, and good for a family

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy anything other than Whirlpool for the laundry room. This is a very energy efficient washer, uses very little water but gets clothes super clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer set alone with the pedistols for each. Both units are easy for me to load and unload without hurting myself. Thanks to the delivery guys. They had both units mounted to the pedistols and installed in laundry room before I knew it. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So good we bought another one for our new home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we sold our previous home the Buyers insisted on our leaving our rather new washer and dryer. We were so impressed with the ease of use, intuitive controls, quality of workmanship AND the results we had to get another. We have been thrilled with our choice to purchase the same product TWICE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it lasts another 10 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 10 year old Duet washer when springs and shocks went out. Cost of repair was more than the price of a new one and Best Buy was having a great sale. On the down side, we had to replace a perfectly fine dryer because the install guys found that the new washer stack Kit design was not compatible with the old dryer, even tho the sales person said there would be no problem. As a result we had to wait another week for delivery but got a further discount on both of the appliances and got the necessary accessories for free. We are glad we got the new dryer because the old one was completely different in appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they could offer alternative tones for when something is done, I would like that better.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Very efficient washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with dryer with best deal from bestbuy. Very efficient. Clothes are clean and smells good. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves on water and spins well. Very nice washer to own

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Great new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front loading washer, but the capacity and performance is great. Love the delicate cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like things simple and straightforward and that's what I get with his washer...that and clean clothes!! I'm happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Cost / High Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. It has standard features, which is the only thing you need. For a Family full of kids and a tight budget, it was great pick up.

    I would recommend this to a friend
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