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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 230 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Duet 4.2 Cu. Ft. 8-Cycle High-Efficiency Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its large capacity and effective spin cycle, resulting in clothes that are nearly dry after washing. While some users noted minor issues with the door and control panel sensitivity, the overwhelmingly positive feedback points to a highly satisfactory user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 230 reviews
  • Rated 4 out of 5 stars

    does the job, quiet, pretty neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loading washer. So far, so good. The clothes come out clean and it's easy enough to use. Most of the features I won't deal with (no need) and having the extra shelf space on top of the unit is handy. Pros: reasonably fast, uses less water, audible chime upon completion Cons: door can't be reversed, uses only high efficiency detergent, soap/bleach/fabric softener drawer could be thought out better. Why is the bleach all the way in the back? Why is it wet sometimes after completion? Tip: when you're done with the laundry, leave the door open for a bit to let the interior dry out. That said, it works well for me and I'm glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Cleans well, quiet and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer cleans well and spins very well. this is BIG difference FROM THE OLD WASHER. I had a very helpful person and he took the time to explain and answer my questions. it has been awhile since I had to make this discussion. I have purchased quite a lot in the past from best buy. good service is important.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Nice washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this washer. It is quiet, does a good job cleaning the clothes and the clothes come out very dry requiring minimal time in the dryer. Going to this washer from an old top loader has been a great experience. The controls are a bit slow recognizing the selections but you get used to it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Combo for a Great Clean-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a stackable combination for a tight space. The Whirlpool Duet fit the bill and then some. Shockingly quiet, fast and very thrifty with water. Clothes come out MUCH cleaner than our legacy, top loaders. Should have done this years ago!

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are satisfied with this purchase. Cleans well and the spin cycle does a great job of ringing excess water from the clothes. Saves our dryer a lot of work (and saves on energy costs in the process).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    really super good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it, it washes my clothes and makes them clean. i stacked a dryer on it, and its just holding that s*** like nobody's business.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Superb Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after moving into our first house. Does an excellent job cleaning clothes and extracts a lot of water from each load, reducing the time needed to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Duet and the bearings were going. I replaced with the new 4.2 cubic feet and it works great and the old storage draw works on the new washer, you don't have to buy a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool - Duet 4.2 Cu. Ft. 8-Cycle High-Efficien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Maytag washer since that is all I have ever owned. The only difference between a Maytag and a Whirlpool is the name plate on the front of the machine. Like all appliances now, they are not made to last 20+ years anymore. There are 2 things that I do not care for about this machine. One is the noise level when it is running. I guess there is zero sound insulation in this washer? The second is the fact that if you stop it to "add a garment" it just keeps dispensing the soap and that soap just drips all over your arm as you reach into the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full size for a small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both this dryer and the matching washing machine to stack in a very small laundry closet. Looking at the space I thought I needed a stackable apartment-style one piece unit, but these actually fit too! They look nice and work well. Even stacked I can still reach all the controls nicely. My only minor complaint is the noise. These aren't loud machines but I wouldn't exactly consider them quiet. Then there are the cycle signals... Loud and musical and you can't turn them off! This isn't a big deal unless you do laundry before bed or during naps. It even slightly annoys my cats. But I'm overall very satisfied with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer for a man on his own.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to take care of my home buy myself I find the whirlpool washer easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Quiet! Stacked in my laundry room with matching Dryer! Best decision made this year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month, like this washer a lot, it seems sturdy and well made. Only downside is tiny LED indicator lights that show water temp, spin speed etc, are hard to see in our bright laundry room. Best Buy delivery and installation were excellent. Have been unable to obtain a receipt from BB, after 2 calls where I was assured that receipt would be mailed right away (need receipt to get utility rebate).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Washer! Easy to use, easy to set up and not bad looking either. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    awesome washer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. it has all the dials that I need , and is easy to use. my clothes come out brighter and cleaner smelling than the last front loader I owned (different brand).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a quiet and stable washing machine. Before this one we were used to noisy, bouncing washing machines that really didn't do a great job. What a difference! This one is quiet and really washes the clothes. Temperature selection is simple and it automatically balances the load before it starts, We have owned for over a year now, and no problems whatsoever. We have the matching dryer as well. A great set thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Washer is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase from Best Buy, The washer is very quiet &does a good job. Would recommend this washer, without hesitation. Best Buy delivery worked out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Very good washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is working as promised. The spin cycle works great, clothes are nearly dry when done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a great product. I would recommend this washer over the fancy Samsung or LG models.

    I would recommend this to a friend
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