Customer Ratings & Reviews

This is what it's like to buy appliances from BestBuy. My landlord, who lives abroad, asked that we go and find a new range/oven, fridge, and dishwasher for the apartment.  We found moderately good prices at BestBuy (don't try to buy at their outlet, they don't actually have what they advertise that they have, it's in a different state, and also you have to go pick it up, no delivery available).  The dishwasher was an open box floor model that was missing a spring and therefore pretty heavily discounted.  I figured, I'll buy a spring and install it, so I got it.   Delivery and installation was scheduled for later that week.  A bunch of confirmation emails later the day arrives, and early in the morning I get a call from the delivery company.  "Our driver went to the warehouse; the dishwasher wasn't there.  You're only getting the fridge today."  Okay, so I call bestbuy.  You can't reach the store directly.  The people on the phone won't let you speak to a supervisor.  I'm told that, because some of the delivery (the fridge) is on its way, I can't speak to them about other items in the delivery.  Several calls and a few hours later I speak to the fourth BestBuy associate of the day who determines that the dishwasher is, indeed, at the warehouse, but they don't want to deliver it in that condition so they're getting a spring for it.  I guess that sounds good, but they could have done that beforehand.  But here we are, so we schedule the range/oven and dishwasher for delivery when I return from a business trip abroad. The day approaches, I get the confirmation emails, and wouldn't you know it, the morning of the delivery I get a call from the delivery company.  "Our driver went to the warehouse; the dishwasher wasn't there.  You're only getting the range today."  We're now almost a month out from the purchase date.  The range arrives and is installed, and the folks from this company repeat that they went to the warehouse and the dishwasher wasn't there.  I call, speak to a couple of people.  Now they're offering to escalate the case to a team that will review it, and also offer me compensation because they've failed to deliver the item twice.  They say the team will contact me in 24 hours.  They don't.  I call again - "the delivery guys didn't close out the order after delivering the range, and we need to escalate again.  24-48 hours, you'll hear from us."  I don't.  72 hours later I call.  The guy sounds puzzled, "why is this happening?  Well, anyway, I can schedule the delivery for this Friday."  I agree.  On Wednesday, a day after calling, I get an email: "Your Order Delivery Needs to be Scheduled."  I try entering my account.  Cannot remember ever having used a password, so I choose the option "connect with Apple ID."  That goes through - to a page that says "please enter your password."  So I call again - he scheduled the installation, not the delivery.  Now Friday isn't available anymore.  The delivery is scheduled for next week. The website contains incomplete and misleading information.  The associates are inept.  No one seems to acknowledge the mess they've created.  I have to chase after them when they have said they will follow up within a set amount of time.  And the dishwasher?  I bet you that if I went to the store where I bought it, it would be sitting right there, on the floor, where I saw it and where a salesperson sold it to me.

Very happy with my new dishwasher because it's quiet, cleans well and I like the 3rd rack.

So far I am very happy with the dishwasher. Would not buy another with the third rack because all my sharp knives must be washed by hand. Also it's not deep enough to put other large silverware. Pretty quiet, the noisiest is when water is being added. have only used twice so far.

We bought this dishwasher through warranty replacement (Geek Squad ftw) and are very happy with the end result. Can run a bit loud but the dishes have not been cleaner.

what a wonderful updated product of the whirlpool dishwasher !!! the new 3rd rack up top sure comes in handy !!! its a simple sleek design - very quiet - I had to put my hand against it to make sure it was on after a while ! I definetly recommend this dishwasher to anyone looking for a nice upgrade ! A+ !

Works well. Seems like the cycle is a bit long. Took out the top for utensils to provide more room.

Very pleased with this dishwasher. Cleans and dries well and very quiet. The two men who delivered the dishwasher were top-notch. They were friendly, courteous, and instructed us on the features of the dishwasher. Very pleased with this purchase.

I absolutely love this dishwasher it's quiet and powerful, I gave it the ultimate test the first few loads and didn't rinse a single dish or piece of silverware and they came out spotless!!

Very quiet dishwasher. Cleans well. Would highly recommend.

I’ve only had a short time, but it works perfectly very easy to use. The wash cycle is about 45 minutes to an hour, but it does a very good job.. the installers were awesome. Very quick detailed and took away the old washer within 20 minutes.

Quiet and works which is surprising for newer dishwashers. Top rack is something I didn’t know I would need till I had it. Surprisingly spacious.

Good Quality Machine. Does a great job cleaning the dishes.

Fit under the cabinet just like it said it would. Fairly simple to put together. Works great. Quieter than the last one.

I have only had the dishwasher for a week. So far it cleans and dries the dishes. It is also pretty quiet.

It’s a fairly basic dishwasher with drying option and sanitize. It lacks features that I thought I can do without such as delay start or rinse only and top wash only. Storage is great. The 3rd rack is very useful. The adjustable main and 2nd rack is also creates options for space. It’s fan assisted drying options.

Our Whirlpool dishwasher has been amazing for our 1st month of use! It’s extremely quite and has our dishes sparkling clean!

We haven't installed it yet. We have liked whirlpool brands however a few of the parts, over time, break. Fortunately there are replacement kits for the parts that break. And we use the washer quite a bit. We are hoping this one will stand the test of time. Or at least a lot longer than the last one.

So far, so good! Love the top controls. It keeps the little fingers from our inquizitive grandson from them. Love the top 3rd rack. Very convenient. And, it's so quiet! Satisfied customer

Washes well, user friendly. Door is a bit sticky, not smooth when opening/closing

would like to have the silverware rack at the front of the lower rack.